HUMAN
We protect the integrity of the internet by disrupting the economics of cybercrime.
New York, NY

Senior Manager, Sales Enablement at HUMAN

| Greater NYC Area
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At White Ops, we are all about keeping it human. We are the global leader in bot mitigation. We protect more than 200 enterprises—including the largest internet platforms—from sophisticated bots by verifying the humanity of nearly one trillion online interactions every week. The most sophisticated bots look and act like humans when they click on ads, visit websites, fill out forms, take over accounts, and commit payment fraud. We stop them.

Founded in 2012 in a Brooklyn sci-fi bookstore, our Bot Mitigation Platform protects enterprises from the sophisticated bots that threaten them. It’s an ongoing war that we fight passionately every day. Join our mission to stop bots, disrupt the economics of cyber crime, and keep it human.

About the role:

The Strategy & Revenue Operations team is focused on supercharging the organization’s operational muscle and accelerating productivity. As a member of this team, you will have significant shaping power. 

Sales Enablement is an integral function, with the goals of increasing deal conversion & sales cycle velocity, driving organizational alignment, and improving the overall efficiency and effectiveness of the salesforce. 

You will act as an integrating force between various areas of Sales, Revenue Operations, Marketing, Product, and Customer Service. This position is responsible for leading sales enablement activities to increase sales productivity, including but not limited to, developing and executing on onboarding and ongoing development programs, administering a learning management system and other enablement tools, and liaising with cross-functional teams as we build a world-class commercial organization

This is an exciting opportunity to join a new team, one with significant exposure and impact to the entire commercial organization. This role will report into the Principal, Strategy & Revenue Operations Manager and will live within the Global Sales organization.  The team is just getting started, and we’re looking for an amazing human to join our mission in accelerating growth!

Who are we looking for? 

You are passionate about your work, detail-oriented, analytical, and have excellent problem-solving and execution abilities. You have a desire to empower and enable others,  an entrepreneurial spirit, a growth-mindset, and are ready to roll up your sleeves and drive operational excellence.


What you'll do:

  • Think 10x, all the time. Have one eye on the present and the other on the future. 
  • Establish objectives and metrics for sales enablement; measure progress. 
  • Create a cohesive internal enablement strategy in partnership with Revenue Operations and various cross-functional teams. Work with Sales, Marketing, and Product to create, share, use, & manage the organization's latest and greatest enablement content. 
  • Regularly update commercial playbooks based on team feedback and market demands. 
  • Liaise with internal subject matter experts to design & revise learning paths, training courses, and measurement. Source external content as appropriate. 
  • Project manage people and schedules to build, deliver, and measure sales and marketing content.
  • Administer and maintain internal enablement tools, namely, a Learning Management System. 
  • Conduct ongoing analyses of current skills, knowledge, and processes. Work with the broader Revenue Operations team and the Sales Leadership team to make recommendations for increasing sales productivity and to close gaps. 
  • Spend field time with sales representatives and leadership to understand pain points, building deliverables to help meet needs.
  • Contribute to other focus areas of the Strategy and Revenue Operations team, including but not limited to: strategy, insights, tools, and processes.

Who you are:

  • Proven work experience in Sales Enablement/Training, with additional experience in sales/revenue operations or management consulting highly preferred. 
  • Extensive knowledge of sales enablement technologies, processes, and best practices. 
  • Extensive knowledge of sales training best practices (analysis, instructional design, delivery, implementation, and evaluation).
  • Proven experience in creating and implementing successful sales playbooks and training/development programs. 
  • Knowledge of sales methodologies, processes, and buyer’s journey alignment.
  • Experience working at a hyper-growth technology start-up or scale-up. 
  • Enjoys working in a fast-paced, dynamic environment and with cross-functional teams
  • Technically proficient in Salesforce (Lightning), G-Suite, and Microsoft Office Tools (Excel, Powerpoint, etc.).
  • Highly-developed training, presentation and written communication skills. Ability to communicate with senior level stakeholders. 
  • Expert ability to collaborate and generate a spirit of cooperation while coordinating diverse activities and groups within a team environment.
  • Nice to have: general sales/revenue operations experience and/or sales  experience.  

Benefits and Perks

  • Unlimited vacation policy
  • Stock options, 401(k), and commuter benefits
  • Competitive salary and commission structure
  • Medical and dental insurance for all full-time employees
  • Fully paid parental leave 
  • Professional development fund
  • Great coaching from senior leaders and challenging development opportunities

Life at White Ops:

Our HQ office is located in the heart of New York City. We are growing the company deliberately with a keen eye towards maintaining a culture that values diversity, lifestyle, and career growth. We are doing meaningful work and we need people to join our mighty team. We are proud of our overwhelmingly positive presence on Glassdoor and Built in NYC. We have offices located in NYC, DC, Victoria, and London. 

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Where we are

The HUMAN GQ is conveniently located close to Penn Station and Herald Square. A relatively quick commute for when we do go back to the office.

Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • AWSLanguages
    • KubernetesLanguages
    • GoLanguages
    • SparkLanguages
    • MapReduceLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
Previous
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What are HUMAN Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Open office floor plan
Diversity
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
We offer a weekly "Mind & Meditation" session in the office to help bring some zen to your work week.
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Continuing Education stipend
Online course subscriptions available

An Insider's view of HUMAN

What's something quirky about your company?

HUMAN has a great deal of humor ingrained in our culture! Having fun, generous people to collaborate with is such a force multiplier and makes our office feel less like an org structure and more like friendship. This makes all the difference when solving hard, structural problems like the integrity of the web.

Aaron

Engineer

What does your typical day look like?

I start my day with code reviews then have a standup with my team to go over tasks undertakings. A bit of brainstorming and pair programming with one of the developers which leads to a nice break involving lunch/snacks and/or video gaming/card games with the team and then I'll finish up tasks or carry over the remaining tasks to the following day.

Vane

Backend DevOps Engineer

What are some things you learned at the company?

Exceptional culture and mission can enable us to live meaningfully and accomplish the greatest work of our lives. If I’m spending 1/3 of my waking hours working, I want to solve complex problems and design experiences that make the world a better place with a team that inspires me to be the best version of myself. I discovered part of my ataraxia!

Diana

Manager, UX & Research

How do you empower your team to be more creative?

We always encourage team members to experiment with new technologies and explore their use cases in our products. We know that technology is ever changing and never stays the same. If you are not pushing forward then you are probably going backward. That's why we are creating a culture that encourages creativity and innovation

Mo

Manager, Engineering

White Ops Careers In New York
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Tap to close

Enterprise Development Representative (EDR), USA

HUMAN
Greater NYC Area
6 days ago
+38
At HUMAN, we are all about keeping it human. We are the global leader in bot mitigation. We protect more than 200 enterprises—including the largest internet platforms—from sophisticated bots by verifying the humanity of nearly ten trillion online interactions every week. The most sophisticated bots look and act like humans when they click on ads, visit websites, fill out forms, take over accounts, and commit payment fraud. We stop them. Founded

Solutions Engineer, Ads Integrity

HUMAN
Greater NYC Area
6 days ago
+38
At HUMAN we are all about keeping it human. We are the global leader in bot mitigation. We protect more than 200 enterprises—including the largest internet platforms—from sophisticated bots by verifying the humanity of nearly one trillion online interactions every week. The most sophisticated bots look and act like humans when they click on ads, visit websites, fill out forms, take over accounts, and commit payment fraud. We stop them. Founded in

Senior Director of Threat Intelligence

HUMAN
Greater NYC Area
6 days ago
+38
You will play a pivotal role in the future of our company by defining the vision, strategy, and operations of the team. You will create a differentiated Threat Intelligence program that builds on our unique data and SaaS assets. Our Senior Director or VP of Threat Intelligence will be responsible for growing our Professional Services capabilities, supporting strategic accounts with critical insights, supporting our detection capabilities with OS-INT and propriety investigations, and creating ways to actively disrupt fraudulent operations. You will lead a team of highly skilled hackers, intelligence analysts, and software engineers with the goal of protecting our customers and keeping the internet human.

IT Help Desk Analyst

HUMAN
Greater NYC Area
1 week ago
+38
The IT team's mission is to keep HUMAN and its systems operating efficiently and securely. We elevate the Human Experience (HX) to enable us to do the best work of our lives for a company who values Security, Privacy, and Humanity.We're looking for an IT Human to join us and be the face of IT support.

Director, Sales & Strategic Accounts

HUMAN
Greater NYC Area
1 week ago
+38
HUMAN is hard at work keeping our customers protected from current and emerging threats. This includes building out a first-to-market opportunity allowing marketers to protect their entire customer funnel from bots, which is leading to increased performance metrics for our clients.

Senior Data Engineer (Java focused)

HUMAN
Remote
2 weeks ago
+38
The Data Engineering  team is responsible for the primary organs and arteries of our system. The team’s mission is to consistently deliver a world-class data platform that enables our security researchers, threat intel analysts, and data scientists to quickly and reliably detect malicious non-human activity. You will be solving a wide range of problems from finding more efficient ways to research sophisticated botnets to delivering only the most critical and impactful insights to our customers as fast as possible so they can take action.  

Solutions Architect, USA

HUMAN
Greater NYC Area
2 weeks ago
+38
Due to rapid expansion and growth, the Solution Architecture team here at White Ops are looking for hardworking, driven and enthusiastic sales engineering professionals. In this role you will be a “first on the ground” sales engineer making a huge impact on the success of the region and contributing ideas to the sales and pre-sales process.

Principal Data Engineer (Java focused)

HUMAN
Remote
2 weeks ago
+38
The Data Engineering team is responsible for the primary organs and arteries of our system. The team’s mission is to consistently deliver an extraordinary data platform that enables our security researchers, threat intel analysts, and data scientists to quickly and optimally detect malicious non-human activity. You will tackle a wide range of problems from finding more efficient ways to research sophisticated botnets to delivering only the most critical and impactful insights to our customers as fast as possible, so they can take action.

Sales Development Representative (SDR), USA

HUMAN
Greater NYC Area
2 weeks ago
+38
The Business Development Representative (BDR) is responsible for supporting the sales results of White Ops by conducting high-level discovery sessions and nurturing campaigns through a mix of inbound leads and outbound prospecting. You will be a member of the Global Demand Generation team within Marketing, directly bridging into Sales by qualifying inbound leads and cold prospects. You’ll get to align with a dedicated Sales team to help fill our pipeline with accounts that are a strong fit for White Ops’ products. To be successful, you will need to creatively connect with business prospects through excellent phone, written and video communications skills, while working in a fast-paced team environment. Your primary goal as a BDR will be to meet or exceed qualified sales opportunity goals with accounts aligned to the White Ops ideal customer profile (ICP). This role reports to the Global Head of Demand Generation.

Product Manager

HUMAN
Greater NYC Area
2 weeks ago
+38
You will work with our growing product management team to continue building outstanding fraud detection and mitigation products that protect the integrity of the Internet. Build new products, from conception to launch. Expand our existing product footprint and market share. Build a business case, define requirements, partner with engineering to execute the roadmap, work closely with sales and marketing to define and execute the go-to-market plan. Be the specialist on your products or features and the key go-to person for sales. Partner with our R&D team to build a process to turn well-defined requirements and priorities into features that delight our customers.

Product Design Leader

HUMAN
Greater NYC Area
2 weeks ago
+38
Our team of Product professionals are entrepreneurial, curious, and driven. We are passionate about our mission of keeping the internet safe. We act as agile product owners/managers and support the success of engineering and our customers.

Senior Business Intelligence Engineer

HUMAN
Greater NYC Area
2 weeks ago
+38
By joining the Dashboard team, you will gain a deep understanding of the reporting end of our data pipeline. This team works alongside data engineers to maintain a performant reporting experience at scale (our queries often run against billions of records). The team also works with UX designers and product managers to find new ways to drive insights for our customers.

B2B Growth Marketing Manager

HUMAN
Greater NYC Area
2 weeks ago
+38
The ideal candidate is collaborative, creative and empathetic. Expertise-wise, you are a full-stack marketer with deep experience in sophisticated B2B buying/selling cycles. To systematically and incrementally grow demand, you understand how to coordinate a mix of digital touch points and content around the web, not just owned properties. This is inclusive of sourcing, aggregating and synthesizing account-level intent data that helps Marketing and Sales better prioritize time, messaging and budget. You have your tried and true strategies and methods, but are always operating in test-and-learn mode to identify new opportunities that build audience affinity, content engagement and ultimately, pipeline growth.

Email Marketing Manager

HUMAN
Greater NYC Area
2 weeks ago
+38
At HUMAN we are all about keeping it human. We are the global leader in bot mitigation. We protect more than 200 enterprises—including the largest internet platforms—from sophisticated bots by verifying the humanity of nearly one trillion online interactions every week. The most sophisticated bots look and act like humans when they click on ads, visit websites, fill out forms, take over accounts, and commit payment fraud. We stop them. Founded in