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Senior Sales Engineer

RapidSOS is hiring! Join an advanced emergency technology start-up in transforming emergency response for hundreds of millions of people globally.

In partnership with public safety, RapidSOS has created the world’s first emergency response data platform that securely links life-saving data from 350M+ connected devices directly to 911 and first responders in an emergency. Through the platform, we’re providing intelligent data that supports over 4,800 Emergency Communications Centers, protecting 90%+ of people in the US, across 150 million emergencies annually.

Partnering with innovative companies recognized as RapidSOS Ready, we’re striving to reach everyone. Together, we’re empowering a faster and smarter response by sending first responders critical data like your exact location, real-time health information, and crash data. We’re united in our commitment to a safer, stronger future where technology and people work seamlessly together to save lives.

RapidSOS is backed by top venture capital firms and the former C-suite of Apple, AT&T, Verizon, Vodafone, Virgin Group, Lucent, Raytheon, the FCC, Harvard Data Initiative, and MIT.

Video: RapidSOS 3-Min Summary Video

RapidSOS in the last 18 months:

• Launch in multiple countries internationally 

• Doubled team size 

• Grew revenue 10x+

• Raised $100M+

• Managed 200M+ emergencies (on average 400K/day) 

• Helped save thousands of lives  

What This Role is About:

RapidSOS is looking for a Senior Sales Engineer with a proven track record in a technical sales role. You will play a major role in RapidSOS’s Sales organization and will own the technical sales process. You will lead the technical and product sale conversations, recommend best-practice solutions, and guide clients on how to use RapidSOS’s APIs and other products.

What You'll Do:

• Build and present product demos to help showcase product functionalities

• Create Pilot and Proof-of-Concept implementations

• Deliver pre-sales technical presentations and demonstrations to clients and prospects

• Build trusted advisor relationships with clients 

• Partner with Account Executives & Business Development Reps assist in developing account/opportunity strategies, planning and execution 

• Work cross functionally with the sales, engineering, product and public safety teams.

• Create documentation and specifications to support technical sales initiatives and prospect presentations

• Translate client requirements into technical solution documents for product and engineering teams

• Identify technical risks and assist in overcoming limitations both internally and external

• Ability to travel 25%-30% of the time.

What We'd Like to See in Our Ideal Candidate:

• 5+ years pre-sales experience selling complex, technical API-based products

• Familiarity with the following tech stack: Python, React, Kubernetes, Docker, AWS 

• Experience building with and supporting REST APIs

• Cloud platform experience (Amazon Web Services, Google Cloud, Microsoft Azure)

• Ability to deliver a balance between product knowledge, communication skills and sales aptitude

• Contact Center and Home and/or Commercial Security experience is a plus

• Understanding of Telecom, VoIP, VoLTE, LTE, e911 and Public Safety Systems is a plus

What We Offer:

• The chance to work with a passionate team on solving one of the largest challenges globally 

• Competitive salary and benefits and equity participation 

• A dynamic, flexible and fun start-up work environment with a highly talented team

If you're curious to learn more about RapidSOS, you can check out our full press list! 

This role cannot be performed in Colorado at this time.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!