Senior Salesforce Administrator
Through meaningful experiences and innovative technology solutions, SevenRooms is on a mission to transform the hospitality industry. We built a platform that delivers the ingredients for hospitality owners to be able to provide guests with extraordinary moments.
Our mission matters now, more than ever. Our guest experience and retention platform empowers restaurant and hospitality operators around the world to take back control of their business, deliver on world-class guest experiences, and revitalize their business to grow even stronger from where they were before the pandemic. We believe our technology delivers solutions that operators need to restore and enhance their businesses, while also rebuilding the communities where people live and work.
We invite you to take a seat at the table, share your voice and perspective, and contribute as an owner to help us grow further than we have ever imagined. We are currently accepting candidate applications to work from anywhere in the world where we have business operations.
About The Role
We are looking for a Senior Salesforce Administrator to manage new developments and maintenance of our Salesforce environment and related system integrations. This role is essential in the success of continually improving and enhancing our Salesforce platform and user experience.
What You’ll Do
- Salesforce Management: Maintain and enhance our SFDC security model including: user roles, profiles, permission sets, sharing settings, and OWD; Understand, support, and maintain all existing functionality within our Salesforce environment
- Collaboration: Collaborate with Rev Ops team to understand user process flows and business priorities to create scalable, best practice solutions
- Automation & Documentation: Create new and enhance existing workflow automation using advanced flows; own the release cadence and process using change sets or other deployment tools; create and maintain architectural and technical development documentation
- Data Analysis: Collaborate with the Data Analytics team to ensure the Salesforce data model and structure supports the analytical and reporting needs of the organization; Set the standards for record and data maintenance within SFDC including identification and creation of duplicate rules and de-duplication processes
- Product Enhancements: Help facilitate the technical transition from Classic to LEX and proactively suggest technical enhancements using standard and custom Lightning components; pave the way for additional platform upgrades to enhance business processes such as product hierarchy maintenance, advanced quoting, contract maintenance, and other potential business needs.
Who You Are
- 3+ years of advanced Salesforce Sales Cloud configuration experience
- You’ve achieved various Salesforce certifications (Sales Cloud Admin, Advanced Admin, Developer recommended)
- You have experience with both Classic and LEX user interfaces (and the transition between the two)
- You’re well versed with Agile development methodology and it’s core concepts
- You’re familiar with DevOps and release management best practices
- Additional admin experience with any of the following applications is a plus: JIRA, Outreach, Marketo, Totango, Gong, DocuSign/DocuSign Gen, Groove, ZoomInfo, LinkedIn Sales Navigator
What We Offer
- Fair and equitable compensation: Our compensation packages are competitive based on external market data. At SevenRooms, you can expect fair pay for your hard work and dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization.
- Comprehensive benefits package: A full slate of benefits coverage including: medical, dental, vision, pre-tax commuter options, gym reimbursements, 401K, and unique wellness memberships through OneMedical (primary care), Aaptive (virtual workouts), Carrot (fertility and pregnancy benefits), Headspace (mindfulness exercises), Quit Genius (coaching to help employees quit smoking), and Spring Health (personalized mental healthcare).
- Flexible and independent working schedule: We offer unlimited vacation because we trust you to take the time you need to recharge and be your most productive self.
- Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall development as a leader in the industry.
SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.
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