BetterCloud
New York, NY
Remote

Senior Salesforce Administrator

| Greater NYC Area | Remote
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

BetterCloud is the leading SaaSOps platform that enables IT professionals to discover, manage and secure the growing stack of SaaS applications in the digital workplace. With an expanding ecosystem of SaaS integrations, thousands of forward thinking organizations like Zoom, Walmart, and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio.

A pioneer of the SaaSOps movement, BetterCloud has built a community of more than 45K IT professionals who are embracing the new role of SaaSOps within IT organizations. The company launched the first-ever annual SaasOps-focused conference, Altitude, and publishes annually the definitive market research report, State of SaaSOps, on the market and category.

BetterCloud is headquartered in New York City with offices in San Francisco, CA and Atlanta, GA.  The company's total amount raised to date is $187 million. Investors include Warburg Pincus, Accel, Bain Capital Ventures, Flybridge Capital Partners, and Greycroft Partners.

We’re looking for a Senior Salesforce Administrator dedicated to ensuring we are maximizing the efficiency and capitalizing on the full features and benefits of the system based on the businesses needs. 

Requirements

  • 4+ years of Salesforce.com Administration Experience
  • Salesforce Administrator certification required
    • In addition, prefer one or more additional active Salesforce Certifications, such as Advanced Administrator, App Builder, or any of the SFDC Developer or Architect certifications
  • 2+ years using Apex or Lightning Flow to automate complex business processes
  • Hands on experience with the Administration and customization of Salesforce Connected Enterprise SaaS solutions such as Salesforce.com, SalesLoft, NetSuite, Zuora, Datafox, ZoomInfo, Slack, and G Suite
  • In-depth knowledge of Salesforce.com capabilities and add ons
  • Salesforce.com auditing and remediation experience
  • Knowledge in SOAP API, REST API, and Bulk API
  • Experience integrating Salesforce with 3rd party APIs
  • Strong analytical and logical skills and attention to detail
  • Excellent written and verbal communication and interpersonal skills
  • Excellent decision-making and organizational skills with emphasis on detail and follow-up skills
  • Ability to demonstrate strong teamwork
  • Ability to effectively prioritize and execute tasks
  • BS/BA degree and 3+ years related experience and/or training; or equivalent combination of education and experience

Preferred Qualifications 

  • Understanding of relational databases, SQL experience is a plus
  • Experience building custom user interfaces using Visualforce, CSS, and JavaScript
  • Familiarity with any scripting language with a preferred emphasis on Python
  • Data visualization experience using BI tools like tableau
  • Excel proficiency to manipulate and analyze data 

Responsibilities

  • Own and optimize BetterCloud’s Salesforce.com instance with the growth path to own enterprise business applications and the connections between them
  • Help design, build, manage and overhaul data management processes in Salesforce.com and other SaaS applications
  • Write and maintain custom APEX to effectuate purpose built solutions to make BetterCloud’s teams work better and more efficiently
  • Be a counterpart between Sales, Marketing, & CX to execute on ways to improve work streams and drive efficiency across the organization measured in saved hours on repetitive tasks and reduced friction for the front line sales teams
  • Seek out and identify needed system changes and updates
  • Create and maintain new objects as well as new validation and workflow rules
  • Handle additional administration tasks as needed

Compensation | Benefits

  • Career growth opportunities 
  • Competitive salary
  • Full benefits package
  • Stock Options

BetterCloud is an Equal Opportunity Employer, including disabled and vets.



See More
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Where we are

We're in the heart of Chelsea where theres lots of great lunch and happy hour spots! Plus, the office is near tons of subways and Penn Station.

Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • AngularJSFrameworks
Previous
Next

What are BetterCloud Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Competitive salary + full benefits package, stock options, 401K, stocked kitchen, high end tech tools, team outings and more!

Jobs at BetterCloud
11

All Jobs
All Jobs
Internships
Marketing
Operations
Project Mgmt
Sales
Tap to close

Director of Renewals Sales

BetterCloud
Greater NYC Area
2 days ago
+28
Recruit, hire, onboard, and grow renewals specialists to meet and exceed targets. Be responsible for further building out process and playbooks to secure renewals in a repeatable and scalable manner. You will collaborate with other teams including Customer Success, Sales, and Finance to mitigate churn. Meet with clients regularly.

Product Marketing Manager

BetterCloud
Greater NYC Area
3 days ago
+28
BetterCloud is the leading SaaSOps platform that enables IT professionals to discover, manage and secure the growing stack of SaaS applications in the digital workplace. With an expanding ecosystem of SaaS integrations, thousands of forward thinking organizations like Zoom, Walmart, and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio. A pioneer of the SaaSOps movement, BetterCloud has

Project Manager

BetterCloud
Greater NYC Area
4 days ago
+28
BetterCloud is the leading SaaSOps platform that enables IT professionals to discover, manage and secure the growing stack of SaaS applications in the digital workplace. With an expanding ecosystem of SaaS integrations, thousands of forward thinking organizations like Zoom, Walmart, and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio. A pioneer of the SaaSOps movement, BetterCloud has

Customer Marketing Manager | Product Activation

BetterCloud
Greater NYC Area
5 days ago
+28
We are looking for an ambitious marketer and strategist that will deep-dive into how our customers use BetterCloud to create campaigns that systematically support customers in achieving maximum value while recommending complementary products. Passion for customer success and customer experience technology is key. The successful candidate will join a marketing organization that is smart, scrappy, authentic and innovative.

Legal Intern

BetterCloud
Greater NYC Area
6 days ago
+28
We’re looking for a Spring 2021 Legal Intern who wants to become an effective business and technology lawyer while having fun in a cool tech start-up environment. Do you like to work in a fast-paced and results-oriented environment? Are you a problem solver? Do you want to experience life at a high growth successful start-up? Do you have an interest in technology law, contracts, SaaS, privacy or cybersecurity? If so, joining the BetterCloud legal team as an intern might be the perfect fit for you! 

Sales Development Representative

BetterCloud
Greater NYC Area
6 days ago
+28
BetterCloud can only achieve its lofty aspirations by finding and hiring amazing sales talent. If you are looking to be part of something profound and build something special, BetterCloud is for you.  We're looking for a Sales Development Representative to join our rapidly growing team here in New York. We are looking for an individual who will be supporting an Account Executive through hunting new business within a specific territory.  

Account Executive, Enterprise

BetterCloud
Greater NYC Area
1 week ago
+28
BetterCloud can only achieve its lofty aspirations by finding and hiring amazing sales talent.  If you are looking to be part of something profound and build something special, BetterCloud is for you.  We're looking for an Enterprise Account Executive to join our rapidly growing sales org.  We value hard work and positive attitude. We are looking for an accomplished, quota carrying sales professional to share their skills, who can think creatively and make an immediate impact.

Customer Success Executive

BetterCloud
Greater NYC Area
1 week ago
+28
BetterCloud Customer Success Executive (CSEs) are a critical part of our customer-facing team. Starting with customer onboarding to identify needs and set goals, CSEs manage all elements of the post-sale business relationship with customers, and drive customer usage within our software. Customer Success Executives are trusted advisers on how to use our product and map it to a customer's specific business needs. Our role is to serve as customer advocates by delivering product and partnership feedback to the BetterCloud team. At the end of the day, our mission is to ensure our customers have received value from our solution and have had a delightful experience in the process.

Senior Salesforce Administrator

BetterCloud
Greater NYC Area
1 week ago
+28
We’re looking for a Senior Salesforce Administrator dedicated to ensuring we are maximizing the efficiency and capitalizing on the full features and benefits of the system based on the businesses needs. 

Associate Salesforce Administrator

BetterCloud
Greater NYC Area
1 week ago
+28
We’re currently hiring an Associate System Administrator dedicated to ensuring we are maximizing the efficiency and capitalizing on the full features and benefits of the system based on the businesses needs.

Customer Success Manager, Enterprise

BetterCloud
Greater NYC Area
1 week ago
+28
BetterCloud Enterprise Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with customer onboarding to identify needs and set goals, CSMs manage all elements of the post-sale business relationship with customers, and drive customer usage within our software. Customer Success Managers are trusted advisers on how to use our product and map it to a customer's specific business needs. Our role is to serve as customer advocates by delivering product and partnership feedback to the BetterCloud team. At the end of the day, our mission is to ensure our customers have driven value from our solution and have had a delightful experience in the process.