Senior Solutions Analyst, Data Specialist

| Greater NYC Area
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ABOUT VTS
VTS is the fastest-growing Proptech company in the history of commercial real estate (CRE). We have transformed a $15 trillion dollar industry with our award-winning platform which is used to manage over 60% of all office buildings. We’re continuing to expand our product offerings and are building the industry’s first and only online marketing software and end-to-end leasing marketplace, VTS Market. VTS Market will enable landlords to market their available spaces more effectively, and help tenant rep brokers and their tenants easily find and lease space online – a process that has traditionally been offline and difficult.
It’s an exciting time to join the VTS team – we recently reached unicorn status after raising $90 million in series D funding led by our clients (believed to be the largest venture financing in the history of commercial real estate software), we recently made the Forbes Cloud 100 list of the hottest private cloud companies, and were named one of Crain's best places to work!
Our headquarters are in NYC, but we have hubs in other major US cities, Toronto, CA, and London, UK.
Learn more at vts.com or follow us on Instagram (@WeAreVTS), Twitter (@WeAreVTS), or LinkedIn. 
How does this Position help VTS Succeed?
Solutions Consultants are key members of the Sales team, serving as product, technical and commercial real estate industry experts, aligning VTS solutions to prospects’ pain points and demonstrating how to achieve meaningful business outcomes using those solutions. Through partnerships with Customer Success, Product Management, Marketing and Sales, the Solutions team serves as a critical voice of the customer and develops unique solutions that help VTS’ customers transform their businesses. Solutions Analysts practice the art of the consultative sale, uncovering business needs and opportunities for process improvement and ROI, and validating the right solution for each customer through product demonstrations and proof of concept execution.
The Senior Solutions Analyst – Data Specialist has a particular focus on VTS’ data solutions and has three main priorities: 1) serve as an escalation point for the Solutions Consulting team on data-intensive opportunities, 2) helping our product team develop the best data products and solutions possible to serve the unique needs of VTS’ clients, and 3) educate and arm the broader Solutions Consulting and Sales teams with the tools they need to understand and position those solutions to our prospects and customers.

What Makes This Job Awesome?

  • Leveraging Business Acumen to Deeply Understand Customer Pain:
  • Rely on wealth of knowledge of how agency brokers use data to win, serve their clients’ needs and maintain and develop new relationships
  • Ask the right questions to get at the heart of what customers need from data to make the right investment, leasing, and asset/portfolio management decisions
  • Demonstrate knowledge of processes, procedures, roles, responsibilities and relationships in typical commercial real estate transactions involving leasing teams and brokers
  • Need to be comfortable discussing the needs and challenges of the industry with C-level executives in high-pressure sales environments
  • Maintain credibility as an expert in commercial real estate and in using data and insights to inform critical decisions
  • Understand and articulate business pain, desired outcomes and capabilities across multiple stakeholder groups: practitioners, managers and C-Suite
  • Assist Solutions Consultants in the discovery process to ensure understanding of the real problems to be solved for our customers
  • Delivering Solutions Using a Consultative, Customer-Oriented Approach:
  • Assist Solutions Consultants in capturing the right outcomes, capabilities and metrics that VTS data products can add to a broader VTS solution in a way that aligns with customer pain and critical KPIs
  • Present VTS data products via sales pitches, product demonstrations and webinars in a way that tells a story about how VTS solves a customer’s real business problems
  • Anticipate and overcome objections related to VTS and data products/solutions in order to increase win rate, decrease average deal time and increase deal size
  • Influence decision criteria of prospective customers in VTS’ favor
  • Assist Solutions Consultants in and take ownership of data-related proof of concept (POC) events
  • Educating & Evangelizing:
  • Serve as internal subject matter expert on all things data
  • Teach broader Solutions and Sales teams about how data is used by landlords and agency brokers to gain competitive advantage to help them spot opportunities with which to align VTS solutions
  • Serve as voice of the customer to Product and Engineering teams to help them develop and refine VTS data products and solutions
  • Assist Product Marketing in developing messaging and sales collateral
  • Develop and train Solutions team on delivering effective data solution demonstrations, and manage related demo environments

What Makes You a Great Fit?

  • Bachelor’s degree
  • 4+ years of full-time work experience in a customer-facing role as an analyst, associate or otherwise at an agency brokerage
  • Experience incorporating industry and first-party data and insights into customer presentations, particularly in new business pitches
  • Excellent written and verbal communication skills, especially an ability to communicate technical/product value to a business audience
  • Understanding of financial terms and calculations that drive commercial real estate decisions, including key financial measures (NER, NPV, etc.)
  • Proven ability to deliver compelling and engaging presentations to key decision makers and executives
  • Ability to quickly adapt in client meetings to position products based on key value drivers
  • Strong problem-solving skills to identify, deliver and create best-fit solutions
  • An intrinsic curiosity and desire to learn more – growth mindset
  • Positive, team-first attitude
  • Ability to travel up to 50%, as required and allowable
  • Bonus Points if:
  • Experience with CRE data systems
  • Database/SQL experience
  • Understands the dynamics of the CRE industry including the implication of different company types (CPs, LPs, REITs, Fund Managers, Developers, etc.)

VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases

Location

We are right in Bryant Park, conveniently located between Grand Central, Penn Station, and Times Square subway stations.

An Insider's view of VTS

What are some social events your company does?

I spend a large part of my week at work, so being around great people is very important. The vibe at VTS is very friendly, and there are plenty of opportunities to share knowledge and to socialize, including brown bags, catered lunches, happy hours, team outings, and other events.

Rafael

Staff Software Engineer

How do you collaborate with other teams in the company?

I collaborate with other teams on the company when there’s a piece of code that I’m working on that relates to another topic or domain expertise, I’ll ask for help. Everyone’s really into the idea of collaborating because we know that it’ll create a better product!

Anisha

Software Engineer

How does the company support your career growth?

VTS has a culture of constant learning--the most seasoned members of our team are still humble and curious. I’m challenged daily to keep reading, trying new things, and sharing my experience. VTS brings in experts to keep us learning, and I’m given coaching and access to resources that help me grow. I feel like everyone here wants me to succeed.

Chrissy

Director, Product

How do you empower your team to be more creative?

A creative environment is critical for great marketing! The main way I try to do this is encourage everyone's ideas - and recognize that while I may have more experience, this is the first time for all of us at this company, so my job is to guide the team towards great ideas, not be the source of all of them.

Amy

Chief Marketing Officer

How do your team's ideas influence the company's direction?

This year we completely redesigned our product strategy process. Several cross-functional forums provide an avenue where anyone in the company can suggest projects and influence prioritization. Feedback on the new process has been incredibly positive. It’s helping to keep the whole company aligned on our most promising and impactful initiatives.

Niall

Chief Technology Officer & Co-Founder

What are VTS Perks + Benefits

VTS Benefits Overview

We provide a multitude of perks and benefits, from generous paid family leave to an onsite management coach that anyone in the organization, regardless of level, can receive coaching from. We also encourage learning and development outside the workplace with our yearly education stipend!

Culture
Volunteer in local community
Eat lunch together
Intracompany committees
VTS has an LGBTQ task force, a culture committee, and several D&I working groups and more!
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
VTS offers health club discounts!
Retirement & Stock Options Benefits
401(K)
Company Equity
VTS offers equity to every full-time employee.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Summer hours.
Return-to-work program post parental leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program.
Continuing Education stipend
We offer $1500 annualy for continuing education.
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