Solution Engineer

| Greater NYC Area
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Join a team that’s reinventing the path to retail excellence!
It's exciting to work in a startup that’s fundamentally disrupting how companies run in-store Sales and Marketing operations. At Simplifield we empower some of the world’s largest Brands to achieve consistent customer experience across their stores, leveraging our mobile-first solution for Field teams.
Our product is great. Our market is huge. We’re looking for bright, ambitious professionals who can come in, learn fast, grow quickly, and drive results.

Job Description

SimpliField is looking for a Solutions Engineer to support and empower customers, both pre- and post-sales, through education, support, code, and documentation. You'll be part of our Sales team, as leading solution engineer for the US market so you will have lots of autonomy and impact.

Under the direction of Sales, you will use your previous experience and skills to create deliverables, support the sales cycle, and implement solutions for our current and prospective customers.

Responsibilities include but not limited to:

  • Work closely with new and existing customers to drive detailed discovery utilizing the Simplifield suite of software to solve business challenges.
  • Engage with the customer to plan, design and execute Proof of Concepts, deployment approaches and solution implementations that drive user adoption.
  • Develop and deliver training plans and sessions to support deployment and adoption of solutions for Customers.
  • Research competition to develop an understanding of the current & future market, product and competitor landscape, and applicability of the technology to business use case scenarios.
  • Generate Draft Proposals and respond to Request for Proposals as needed. 
  • Develop SOWs and Order Forms. 
  • Create Draft Budgetary Deployment Pricing Estimates. 
  • Deliver presentations and product demonstrations to customers and at other field events such as conferences, seminars, etc.
  • Collaborate with Product Managers to provide feedback from clients about product requirements, and ideas to help innovate or stay ahead of the market.
  • Maintain accurate and timely customer/prospect, pipeline, and service forecast data in Salesforce.com 

Skills:

  • Proven ability to thrive and excel in a lean, fast-paced, dynamic environment with high performance expectations. 
  • Ability to understand and effectively explain the benefits of a Software as a Services (SaaS) architecture.
  • Experience formulating, estimating and implementing application solutions in the Retail store, merchandising and marketing space. 
  • Business analysis and implementation skills with products such as salesforce.com.
  • Strong communication skills, written & verbal.
  • Strong analytical and problem-solving skills including an ability to think ‘on your feet’ when faced with challenging questions in the sales environment.
  • Knowledge of vendors, products, and services in the Retail Execution application space. 
  • Understands sales cycle concepts. 
  • Self-starter attitude with the ability to multi-task.
  • Experience managing the proposal process including responding to RFI’s/RFP’s a plus.

Qualifications:

  • A Bachelor's degree is required. 
  • 5+ years’ consulting or similar experience with software offerings is a must.
  • Experience working with mobile /web applications, SQL, SDKs, JavaScript, and/or REST APIs
  • Demonstrated success in pre-sales/consulting role preferred.
  • Experience in the Retail industry or consulting to the Retail industry is a strong +.
  • Project management and technical writing experience.
  • Able to Travel as needed (up to 50% or more at peaks) mostly within the US. 
  • Resides in New York City area
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Location

132 Bowery, 2nd Floor, New York, NY 10013

What are SimpliField Perks + Benefits

Culture
Eat lunch together
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Provided through Oxford, 100% Employee coverage
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
SimpliField offers a pre-tax commuter benefits for all employees in New York
Company Outings
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