Solutions Architect

| Greater NYC Area
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Solutions Architect

Title: Solutions Architect

Reports to: Director of Solutions Architecture

Location: New York, NY

Help shape the future of how people experience the digital world. You’ll be at the forefront of an exciting shift in how companies use mobile data to attract, authenticate and engage their customers. We’re actively looking to add exceptional people to our team who align with how we envision ourselves culturally and professionally. As a lens to how outsiders see Payfone, you will represent a team of people who love what they do and who they work with.

The Solutions Architecture team at Payfone is responsible for taking our core products and turning them into market-leading solutions.  Our Solutions Architects work to understand the market needs now, and in the future and help to iteratively improve Payfone’s communication of those solutions to the market.

Position Summary

Payfone empowers our customers to create memorable customer experiences for every channel of interaction with their clients.  As subject matter experts in these experiences, our Solutions Architects provide the organisation with product and market expertise and are a lynchpin to the companies sustainable growth.

We are client facing and regularly work with our team of Sales Directors and Evangelists to properly communicate our solutions and describe their implementation to customer opportunities and sometimes even post-sale implementation teams.

We work with our product leaders to understand Payfone’s capabilities and changing abilities, inwardly communicating market trends and unmet needs so that our products are always at or ahead of the market.

Day-to-day we think in terms of patterns and tools.  We want to empower growth by providing the Sales Directors with tools that educate and explain with minimal commentary.  We mock-up experiences and help create technical implementation documents that communicate value and recommended architecture.

We are clear and confident communicators, ensuring that the organisation remains aligned and our clients are informed partners.

Individual Responsibilities

  • Design and clearly communicate solutions, demonstrating that you have a clear grasp of business value as well as technical challenges.

  • Respond to the needs of the sales teams, by helping them articulate value and choose the right solutions.

  • Stay informed with key industry trends & market disruptors, through reading, workshops, webinars.

  • Be an advocate of Payfone’s capabilities within your professional network.

  • Educate our product leaders on partner and market feedback.

  • Develop a deep expertise in Payfone’s services and capabilities, become a subject matter expert.

  • Think strategically about business, product and technical challenges.

Minimal requirements

  • At least 5 years previous success with relevant experience (solutions architecture, technical pre-sales or consulting environment, software development, data science, sales engineering or other)

  • Must be responsive and dedicated to clients, both internal and external.

  • Strong verbal and writing skills.

  • Strong storytelling skills and client interaction skills.

  • Clear sense of ownership and accountability.

  • Self-starter, capacity to learn at a fast pace.

COMPENSATION

A compensation package composed of a base salary and equity component will be structured to attract a uniquely qualified candidate. Excellent health benefits are included.

ABOUT PAYFONE

Payfone is the leading digital identity authentication network for the connected world. Our real-time, passive identity authentication solutions enable consumers and the world’s largest banks, insurers, brokerages and technology companies to thwart digital identity theft and transact with trust. Learn more at http://www.payfone.com and https://www.linkedin.com/company/payfone.

This position description should not be considered the final description of the position. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions.

Payfone is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics.

No employment sponsorship will be provided.

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Technology we use

  • Engineering
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • AsteriskLanguages
    • LuigiLanguages
    • ReactLibraries
    • SpringFrameworks
    • AsteriskFrameworks
    • MySQLDatabases
    • Dynamo DBDatabases
    • SalesforceCRM

Location

Our teams are currently working remotely at the moment for both our Denver and New York locations.

An Insider's view of Prove

What are some social events your company does?

Being on the operational side of an organization that puts employees first is amazing. We have a very collaborative culture which allows for team off-sites, cross functional and team building events globally. My mission is to make our Provers lives easier and more fun, that is what "the Prove Culture" means to me.

Luis

Operations Manager

What's the biggest problem your team is solving?

One larger problem my team and I have been working on is closing the gap in communications with Legal and Revenue. We’re doing this by launching a new contract repository that can integrate with Salesforce and track contracts in negotiation. I anticipate that this will make it easier to stay on the same page, viewing updates in one succinct spot.

Wendy

Paralegal

What are some things you learned at the company?

I've learned how to ask for help, take risks, and lead with confidence. Prove's culture has given me the space to be creative and able to chart my own path.

Ken

Product Marketing Manager

How do you empower your team to be more creative?

I conduct weekly one-on-ones with everyone on my team. I always ask about how we can be more effective as a team/organization. I want them to feel that they have a voice and input in how we can be efficient.

Michele

Vice President of Sales

What’s the vibe like in the office?

While I primarily work remotely, I always feel welcomed and a part of the team as soon as I step into the office. The space is sunny and bright, the atmosphere is relaxed, and colleagues are collaborative. I know if I've made the trip, I'm in for a productive (and fun!) day. The well-stocked kitchen and occasional catered lunch don't hurt either!

Danielle

Customer Success Manager

What are Prove Perks + Benefits

Prove Benefits Overview

Prove is proud to be an organization that keeps people safe and secure not only digitally with our solutions, but also internally with how we support and care for our employees. We offer a wide range of compensation & benefits programs that support Provers and their loved ones.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Quarterly engagement surveys
Hybrid work model
In-person revenue kickoff
President's club
Diversity
Highly diverse management team
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Prove employees can contribute up to $2700 annually to their FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Discount through Fetch
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Prove provides employees with a 401(k) matching plan managed by Principal.
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Dependent Care FSA
Generous parental leave
Family medical leave
Fertility benefits
Through insurance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Grubhub credit when in office
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Through Gympass or Wellbeing Reimbursement
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Virtual coaching services

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