Solutions Architect
Alloy is where you belong!
Alloy is a leading provider of digital identity management and supports innovative FinTech companies and banks to manage KYC, AML, and other components of client onboarding. Alloy’s single API enables its clients to access over 50 third party data sources in real-time to improve decision-making and streamline client experiences. We're backed by venture capital firms that have taken countless companies to IPO like Canapi Ventures, Bessemer Venture Partners, Primary Venture Partners, Eniac Ventures, and others and well positioned to bring on incredibly talented individuals to help take us to the next level!
Solutions Architects play a major role in Alloy’s Revenue organization and are paramount to deal success. The Solutions Architect is responsible for delivering the technical win for client accounts. You will handle the technical post-sales relationship, present product fit, propose technical architectures, demonstrate the product, anticipate concerns, and offer creative technical solutions to Alloy clients. Come join an exciting startup company in the FinTech space named one of Forbes Cloud 100 Rising Stars 2019: 20 Up and Comers!
What you’ll be doing
As a Solutions Architect, you will lead the technical post-sales process to help demonstrate the best way for clients to use Alloy products to achieve and exceed their goals. You are both a highly technical and skilled relationship builder. You are comfortable in front of a variety of audiences from demoing Alloy products to a potential client's CEO or mapping an API flow on a whiteboard with their product teams. Alloy’s post-sales process is highly consultative and requires our team to be flexible, creative, and empathetic.
As a Solutions Architect, you'll be
- Independently running and handling product back-testing to meet client needs
- Conducting technical and architectural overviews of client needs to propose Alloy product solutions
- Leading product demos for diverse client audiences ranging from C-Suite, product, and business teams
- Owning the client Sandbox configuration to support the post-sales process
- Driving backtests with data science team to deliver results to clients in the sales process and on an ongoing basis
- Integrating Alloy's API into an app in code
- Supporting the development of regular client reporting, technical documentation and FAQs, and optimization suggestions
- Serve as liaison between Alloy developer teams and sales/marketing teams
- Serving as a client advocate in driving the development of Alloy’s products and services internally
Who we’re looking for
Reporting to the Director of Professional Services, Alloy is looking for a Solutions Architect with 2-5+ years experience selling complex technical products with a strong desire to work in a post-sales role.
- Hands-on, high-energy, passionate and creative problem solver with the ability to lead clients to success
- Excellent communicator and presenter able to gain diverse audience confidence and buy-in
- Ability to build a deep understanding of a client's needs and guide them to a technical solution
- Proven success in problem-solving with and for enterprises with a variety of requirements and technical ability levels
Preferred but not required:
- Previous software development experience in one or more of the following areas:
- backend (Node.js, Python)
- web development (JavaScript, HTML/CSS, frontend frameworks - React)
- Experience building with REST APIs
We're a lean team, so your impact will be felt immediately and opportunities for growth are abundant at our scaling company. If this all sounds like a good fit for you, why not join us?
How to Apply
Apply right here. You've found the application!
Alloy is proud to be an equal opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.