Solutions Architect

| Greater NYC Area
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Alloy is where you belong!Why we’re hiring

The Solutions Architect is responsible for delivering the technical win for client accounts. You will handle the technical post-sales relationship, present product fit, propose technical architectures, demonstrate the product, anticipate concerns, and offer creative technical solutions to Alloy clients. 

Solutions Architects play a major role in Alloy’s Revenue organization and are paramount to deal success. Come join an exciting startup company in the FinTech space named one of Forbes Cloud 100 Rising Stars 2019: 20 Up-And-Comers! 

What you’ll be doing 

As a Solutions Architect, you will lead the technical post-sales process to help demonstrate the best way for clients to use Alloy products to achieve and exceed their goals. You are both a highly technical and skilled relationship builder. You are comfortable in front of a variety of audiences from demoing Alloy products to a potential client's CEO or mapping an API flow on a whiteboard with their product teams. Alloy’s post-sales process is highly consultative and requires our team to be flexible, creative, and empathetic.

As a Solutions Architect, you'll be
  • Independently running and handling product back-testing to meet client needs
  • Conducting technical and architectural overviews of client needs to propose Alloy product solutions
  • Leading product demos for diverse client audiences ranging from C-Suite, product, and business teams
  • Owning the client Sandbox configuration to support the post-sales process
  • Driving backtests with data science team to deliver results to clients in the sales process and on an ongoing basis
  • Integrating Alloy's API into an app in code 
  • Supporting the development of regular client reporting, technical documentation and FAQs, and optimization suggestions 
  • Serve as liaison between Alloy developer teams and sales/marketing teams 
  • Serving as a client advocate in driving the development of Alloy’s products and services internally
Who we’re looking for

Reporting to the Director of Professional Services, Alloy is looking for a Solutions Architect with 2-5+ years experience selling complex technical products with a strong desire to work in a post-sales role.

  • Hands-on, high-energy, passionate and creative problem solver with the ability to lead clients to success
  • Excellent communicator and presenter able to gain diverse audience confidence and buy-in
  • Ability to build a deep understanding of a client's needs and guide them to a technical solution
  • Proven success in problem-solving with and for enterprises with a variety of requirements and technical ability levels 
Preferred but not required:
  • Previous software development experience in one or more of the following areas:
    • backend (Node.js, Python)
    • web development (JavaScript, HTML/CSS, frontend frameworks - React)
    • Experience building with REST APIs

We're a lean team, so your impact will be felt immediately and opportunities for growth are abundant at our scaling company. If this all sounds like a good fit for you, why not join us?

How to Apply

Apply right here. You've found the application!

Alloy is proud to be an equal opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • DjangoFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • SisenseAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • TrelloManagement
    • NotionManagement
    • HubSpotCRM
    • SalesforceCRM
    • SendGridEmail

Location

Chinatown has masterfully preserved its roots amidst the ever-changing landscape of Manhattan with its richly diverse culture and sense of tradition.

An Insider's view of Alloy

What’s the vibe like in the office?

The best way I can describe it is a silly encouraging family who happens to love KYC. I am surrounded by supportive, brilliant co-workers, who are all very much themselves with an undisputed passion for the company as well as a leadership team that genuinely cares about the well being of their employees.

Leigh

Software Engineer

What's the biggest problem your team is solving?

Basic financial services should be safe and seamless for EVERYONE to sign up for. With every client my team (sales) brings on, we’re making financial products more accessible.

Monica

Business Development Senior Associate

What makes someone successful on your team?

Curiosity and grit will set you up for success on our team! When I joined Alloy, I learned about the relationship between identity and bank applications. From there, I created a knowledge base for clients, and today I manage our support team.

William

Client Success Support Manager

What is your vision for the company?

Alloy wants to enable fair, safe and seamless financial services for better identity decisions and more inclusive banking.

Laura

Chief Revenue Officer

What are Alloy Perks + Benefits

Alloy Benefits Overview

Perks & Benefits
- Unlimited PTO plan encourages team members to take time off so they come back refreshed
- Premium medical, dental, and vision coverage for employees and their dependents
- Eden Health Care Teams that provide integration of COVID-19 screening and testing, 24/7 primary care both virtually and in person in our offices, mental health, benefits navigation and more
- $200 matching donations for employee's choice of non-profit
- $500 home office stipend to get your remote working environment up to par
- $130/mo commuter benefits contribution to help you with transportation costs
- $100/mo wellness benefits contribution to spend as you'd like on gym memberships or ClassPass
- $120/mo in Seamless credits to order delicious grub when you want it
- $90/mo in Public Goods credits to buy all the things you need for household supplies
- $5,000 employee referral program ($1,000 charitable donation to employee's choice of a non-profit + $4,000 directly to the employee)
- 4 free therapy sessions through Samata Health for every team member to support your mental health
- Weekly workout and yoga sessions on Tuesdays and Wednesdays
- Complementary Citibike annual membership to help you go to and fro
- Up to 16 weeks parental leave options and support in returning to work
- Flexible work hours to accommodate your needs
- Memorable team events, retreats, and off sites throughout the year like visiting a goat sanctuary bee farm, plant propagating class
- In office Mother's room
- In office massages to help relax
- Conveniently located office (New York’s Chinatown)
- Pet-friendly work environment
- And so many snacks

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Inclusive candidate experiences Hiring and unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Team workouts
Alloy's team fitness initiatives include weekly remote workout or yoga sessions.
Mental Health Benefits
Four free therapy sessions!
Retirement & Stock Options Benefits
401(K)
Alloy's 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from with low expense ratios and fees.
401(K) Matching
Alloy provides employees with a 401(k) matching plan. We match 100% of contributions up to 4% of an employee's annual gross pay.
Company Equity
Alloy offers stock options, including vesting over a three-year period with a standard one year cliff.
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Alloy matches up to $200 per employee charitable contributions.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Alloy. also provides 16 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
Our remote work program includes work from home until at least 2021
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, and Video Games.
Stocked Kitchen
Alloy has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored LaCroix + Spindrift you can handle.
Some Meals Provided
We provide free breakfast on Monday. Employees get free lunch on Wednesday.
Happy Hours
Happy hours are hosted once per month with memorable events throughout the month held virtually.
Parking
We offer employees parking for bikes in our office!
Pet Friendly
Alloy's pet policy is dog friendly daily
Recreational Clubs
Get involved at Alloy like our Book Club!
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
$500 no questions asked stipend
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $1000 annualy for continuing education.
Customized development tracks

Additional Perks + Benefits

Our culture and community supports team members to feel appreciated, motivated, and pride in their work. Alloy works tirelessly to provide team members with meaningful and thoughtful benefits & perks whether if it is to support those big moments in life like birthdays, anniversaries or new additions to the family or to celebrate company milestone like our recent Series B raise! We love to show gratitude for hard work and successes through things like CEO Care Packages, a shoutout in the #props slack channel or by an Executive Leader in company wide meetings for a job well done, pick me up gestures, and other fun surprises. We care a lot about our team members, which is why we also conduct an annual survey to assess our benefits offerings. Because of that, we're continuously making improvements to things like our health insurance plans, 401k matching program, or HSA employer monthly contributions to name a few. In addition, every employee receives stock options in the company sharing in the company's success.

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