Solutions Consultant

| Greater NYC Area | Hybrid
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CreatorIQ is looking for a pre-sales Solutions Consultant who will partner with Sales on our enterprise accounts. Our Solutions Consultant is instrumental in the sales cycle, bringing their technical and industry expertise to create compelling solutions for customers. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to our clients is a key component of this position. As a Solutions Consultant you will partner with Sales to uncover a customer’s current and future states and their goals in order to best position CreatorIQ’s solutions. You are a strong communicator who can develop compelling presentations that illustrate CreatorIQ’s business value to customers at all levels. You understand how CreatorIQ can fit into a customer’s technology stack and the common use cases we can support across systems. You will also be responsible for maintaining demo environments and assisting in the development of responses to RFPs, RFIs, RFQs and proposals as required.

Who we are:

CreatorIQ is the leading cloud solution for global enterprises to manage & optimize influencer campaigns at scale. We have global relationships with companies such as Mattel, Disney, Tiffany & Co, Airbnb, Ralph Lauren, CVS, Dell, Edelman, Creative Artist Agency, and many more. 

What you'll do:

  • Act as a key member of account teams with sales and other internal stakeholders for our enterprise and mid-market customers
  • Attend client meetings to conduct in depth discovery on the customer’s current and future states and positive business outcomes
  • Create compelling presentations and collateral to highlight product value to a specific customer
  • Deliver presentations both virtually and in person
  • Work with customers to educate them on the business value CreatorIQ can provide
  • Assist with sales activities with potential and existing customers in a pre-sale’s capacity
  • Create strategic business reports providing clients with meaningful, actionable insights about their brand, products, or campaigns
  • Summarize key trends and insights, including the ability to make decisions around what delivery method is best to showcase the right results
  • Work in conjunction with sales and sales operations to develop timely and professional responses to assigned sections of RFPs’ and RFIs’
  • Develop and maintain competitive technical knowledge of the Company’s top 5 competitors
  • Become an active, integral part of sales strategy and execution
  • Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position

Who you are:

  • 2+ years of experience at a SaaS company servicing the social media ecosystem OR experience working directly in the Influencer Marketing industry
  • Influencer Marketing Client Success or Account Management background preferred
  • Methodical and meticulous approach to preparation and execution 

What you’ll need to be successful:

  • Ability to quickly establish rapport and build relationships
  • Ability to read situations and people and react accordingly
  • Ability to demonstrate software products and technologies effectively to audiences of varied technical knowledge
  • Comfortable and effective while collaborating within a team environment
  • Self-starter with excellent written, verbal and interpersonal communication skills
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • CSSLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • D3JSLibraries
    • jQuery UILibraries
    • PandasLibraries
    • ReactLibraries
    • ReduxLibraries
    • CircleCIFrameworks
    • DockerFrameworks
    • GraphQLFrameworks
    • JupyterFrameworks
    • KafkaFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • ScikitFrameworks
    • TensorFlowFrameworks
    • TerraformFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitLabServices
    • Google CloudServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • HubSpotCRM
    • SalesforceCRM
    • SlackCollaboration

Location

Our WeWork in Financial District is central to all major subway lines and boasts a wide range of tasty lunch spots, outdoor venues, and fun Happy Hour

An Insider's view of CreatorIQ

What are some social events your company does?

CreatorIQ does such a great job of getting the team together! In this remote world, so many of us come from all over and CIQ makes it a point to invite everyone. My favorite events include: a Zoom flower arrangement class, mini golf with the team, and learning how to properly play ping pong!

Demetrius

Senior Account Executive, Agency

What does your typical day look like?

My day starts with trainings. Then I review slack channels and emails. I continue my day by working on product solutions for the platform, doing research, brainstorming with the team, and writing down actual feature requirements. After lunch, close to the evening, I have several meeting to finish my day.

Oleksandra

Associate Product Manager

How does the company support your career growth?

Becoming an industry knowledge expert was a goal of mine when I first started at CIQ and our leadership team supported me with the resources and time I needed to achieve my goals. CreatorIQ also provided me a safe space to show up as my authentic self which was a game-changer. My manager was instrumental in fast-tracking my path to leadership.

Sasha

Director of Customer Success East Coast

How do you make yourself accessible to the rest of the team?

I make myself available by fostering a culture of transparency and reliability. If my team asks for something, I respond quickly to either address the concern or provide a timeline for doing so. I never put myself above my team—I make it clear that we're all in this together, and their time is every bit as valuable as my own.

Alex

Director of Content Marketing

How would you describe the company’s work-life balance?

I like to think my managers enforce the work-life balance that I have at CreatorIQ. We can manage our workloads as we see fit, which helps us create a work-life balance that works best. Collectively, the team also contributes to this, as we check in on each other to ensure that we are not overworked and have the support needed to be successful.

John

Sr. Implementation Manager

What are CreatorIQ Perks + Benefits

CreatorIQ Benefits Overview

We offer competitive salary & stock options, highly subsidized health benefits, standing desks, fully stocked kitchen, monthly cell phone stipend, regular happy hours, social events, and more, & dogs welcome!

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
CIQ NY Run Club
Mental health benefits
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker. CreatorIQ also provides 4 weeks of leave for the secondary caretaker.
Family medical leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
CreatorIQ sponsors family-oriented events annually.
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
CreatorIQ's pet policy is dog-friendly daily.
Recreational clubs
The company pays 75$ monthly stipend towards holistic health via ThrivePass (benefits including but not limited to: yoga studio/gym membership, massage, acupuncture, mindful app, activewear, ski lift
Fitness stipend
Home-office stipend for remote employees
$250 one time incentive
Professional Development Benefits
Job training & conferences
CreatorIQ offers employees professional development opportunities like the ability to attend job-related conferences and seminars.
Lunch and learns
Promote from within
Online course subscriptions available

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