Solutions Consultant at 360Learning

| Greater NYC Area
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Job Description
As a Solution Consultant (or Pre-Sales consultant), you will be working at the intersection of Sales, Product and Customer Success, working with top learning and development organizations to align their growth objectives to 360Learning capacities. This role will be foundational to 360Learning business expansion. Representing a new function within the NYC office, as a Pre-Sales Consultant, you will become an internal expert in our technology, developing a deep understanding of how 360Learning is being used by current customers and how it can drive value for future ones. You will bridge the gap between the strategic direction of our product development and the needs of our market.

Accountabilities

  • Become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors.
  • Be flexible in tackling an extremely technical conversation with highly technical stakeholders, and reduce complexity to more common terms with less technical stakeholders.
  • Tag team with the Sales Team, and operate with outstanding synchronization to achieve closing business and serving our prospects with quality service and knowledge.
  • Be a creative, upbeat, and positive player at all times while guiding the prospects assessments of our products at various technical levels.
  • Be process-driven, understand the industry very well, and be able to explain the product in the context of real usage in a real project
  • Prepare and deliver technical presentations explaining products or services to prospective customers.
  • Plan and configure products to meet presentation needs.
  • Confer with prospective customers and engineers to assess implementation needs and to determine requirements.
  • Main KPI: a 70% win rate.

Profile

  • You have been in technical sales or Pre-sales before in similar roles (Technical Account Manager, Solution Architect, or a Pre-sales Consultant).
  • 2+ years’ experience working in a Pre-Sales, Engagement Management, or Learning Management Systems (LMS) implementation consultant;
  • B.A. or B.S. degree;
  • Ability to travel up to 10% of the time in the USA.
  • A “can do” attitude, which means you look at obstacles as opportunities of making 360Learning succeed; strong sales attitude and instinct, and enjoy speaking with prospective clients in all stages of the sales cycle;
  • Love the intersection of technology, business, and learning;
  • Strong knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRIS;
  • Have a strong ability to share your technical knowledge while maintaining an upbeat pace and a positive mindset;
  • Have a strategic-thinking and the ability to pitch the value of our solution: you will present clear slides to C-level about how our features translate into ROI, and how 360Learning Customer Success Team will deliver that ROI through a very structured, rock-solid project.
  • Knowledge of the LMS industry and its surrounding standards will be plus;
  • Understanding of HTML, CSS, and Javascript is nice to have;
  • Experience in the SaaS industry will be considered an advantage;
  • Enthusiasm for our culture

What we offer

  • Unique culture
  • Competitive salary
  • Flexible hours
  • Work from home
  • Annual leave
  • Medical, Dental, Vision
  • Full autonomy within your scope
  • Many cool side activities with the team
  • Amazing colleagues !

Interview process

  • Call with our Talent Acquisition Manager
  • Call with one of our co-founders
  • Face-to-face interview with our local General Manager in our wonderful office located 33 Irving Pl, NYC
  • Case study
  • Reference check
  • Offer!

About 360Learning
At 360Learning we aim to change the way companies achieve growth with learning.
Our SaaS platform helps employees improve at their job and it allows leaders to be one step ahead of the competition. A pioneer in the “Collaborative Learning” field, we enable every team member to raise specific learning needs through our platform. From these needs, courses can be created with assistance from in-house experts” and improved between peers to maximize skills development.
Internally we created Convexity, an organization model whereby every team member can have an exponential impact. Convexity promotes autonomy around a well-defined scope, quantifiable objectives, replacing authority by responsibility and fostering a flexible way of working.
Created in 2013 by Nicolas Hernandez, Guillaume Alary-Raisonnier and Sébastien Mignot, 360Learning has offices in three countries (France, the United States, the United Kingdom) and has raised 50 million euros since its creation. The platform is used by 1200 customers (LVMH, Criteo, Toyota) worldwide and counts more than 1.5 million users.

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Location

Our office is located at 33 Irving Place. It is a We Work office. the neighborhood offers among the best restaurants in the city

An Insider's view of 360Learning

How would you describe the company’s work-life balance?

Your life, your way: We choose where, when and how we work.
No office hours. No mandatory office presence. No holiday validation. Only results matter.
Ponctual remote: 360Learners can decide to work a few weeks from other cities when they want. Currently, four 360Learners are nomads across Europe.

Emilie

Senior Talent Acquisition Manager

How do you collaborate with other teams in the company?

We all want to be 1% better today than yesterday. We go the extra mile to help others and make them feel awesome.

Sophie

VP Operations & Strategy

What are some things you learned at the company?

Continuous feedback: asking for, giving, receiving and using strong feedback.
Humble, honest feedback is the key to improvement.

Jean-Christophe

General Manager 360Learning NYC

How do you empower your team to be more creative?

High accountability: With low authority comes high accountability. We fully own our scopes, achievements and mistakes.

Guillaume

Co-founder 360Learning

How do you collaborate with other teams in the company?

Transparency: so that everyone has the necessary context to make the right decisions for the business, we make information available to anyone.

Liam

VP Brand Marketing

What are 360Learning Perks + Benefits

360Learning Benefits Overview

Our workplace:
- Unique decentralized culture: https://www.swipe.to/5618x
- Complete ownership of your role
- Flexible hours
- Holidays when you want
- Great C&B packages

Culture
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Team workouts
In-office yoga, In-office fitness classes, etc.
Perks & Discounts
Casual Dress
Pet Friendly
Bring occasionally your pet to the office!
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
We offer employees professional development opportunities like an annual individual budget for training, or the possibility to attend job-related conferences and seminars.
Lunch and learns
We host lunch and learn meetings on occasion.
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