AB Tasty
Today’s customer journey is complex. We help companies optimize it every step of the way.
New York, NY
Hybrid

Solutions Engineer

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AB Tasty (www.abtasty.com) is the customer experience optimization company. We help build the internet of the future by allowing brands to address their users in a personalized way. Images, messages, page structure...everything can be adapted to meet the needs, wishes, and emotions of website visitors or app users. AB Tasty isn't about helping brands to push a hard sell. We're about helping them sell better, by creating more positive consumer and better user experiences across all their digital properties.

 

We must be on to something, since we're proud to say we have:

· 900+ customers, including AshleyHomeStore, Assurant, Cartier, L’Oreal, USA TODAY, and Sephora

· 240+ employees in 6 countries on 3 continents (Americas, Europe, Asia)

· Raised $24 million to grow globally

· Bonus: we're nice, too, we promise!

 

2 prerequisites if you want to join the AB Tasty team:

· Be a genuinely kind person! (we take this one seriously, it's half the battle in the recruitment process)

· Have a passion, whatever it may be :)

The Role

As a Solutions Engineer, you will serve as trusted advisor throughout the AB Tasty sales process, with an emphasis on tying business objectives to technology solutions. You will be helping business users, development teams, and C-level executives all understand how AB Tasty will help them deliver the best customer experiences across every digital touchpoint. If you’re passionate about e-commerce, digital marketing, and new technologies, this could be the role for you. While this role works alongside the USA Sales team, it reports directly into the global VP Sales Enablement based in Paris, with a dotted line to the VP Sales - Americas.

The Team

The USA Sales team has steadily been growing over the last year! We’re comprised of a diverse background of career experiences (from musicians, social workers, and sales lifers) to draw from and learn from each other while taking creative approaches to each role. We kick off conversations with qualified leads, nurture existing relationships and work with companies of all kinds, from other tech startups to global luxury brands. The local team regularly partners with the global team to refine processes and skills.

Learn more about the USA team here and check out the video recap of our USA Seminar in October!

About you

  • Experience in a sales engineering and services role in SaaS.
  • Align with AB Tasty core values: customer satisfaction, agility, team spirit, enthusiasm, kindness.
  • You enjoy presentations. You feel comfortable leading presentations and demos of our platform to large groups, both technical and non-technical. In-person and virtually.
  • You can tie business problems to technical solutions and understand technology value propositions.
  • You're known for your excellent communication skills and can easily relate complicated concepts to non-technical people while maintaining the ability to speak to highly technical people.
  • You have a keen ability to analyze and interpret data.
  • Having previous experience with testing, personalization or analytics tools would be advantageous.
  • You know HTML/CSS/JS and web technologies in general (webservers, CDN, JS tags, SPA). Additional knowledge in other programming languages is a bonus (especially server-side: Node.js and PHP).
  • You have a solid understanding of API Integrations and CRM/ SaaS marketing technologies.
  • You're comfortable with working in a hyper-growth and dynamic environment.
  • Ability to legally work in the US (sponsorship not available).

What you'll do

  • Collaborate with the Account Executive team to identify and uncover customer business goals, needs, and pains-- and how AB Tasty will accommodate.
  • Be the technical point of contact for prospects.
  • Scope and define client integration requirements to facilitate their CRO objectives.
  • Feed market insight into ongoing product development.
  • Communicate all new product modifications and capabilities to clients and internal teams.

What we offer

  • A driven, kind, and humble team that will welcome your input and support your growth
  • Opportunities to collaborate with AB Tasty teammates globally
  • Monthly local team events
  • Generous time off and holidays to recharge with loved ones
  • Medical, Dental, & Vision insurance
  • 401(k) + company matching
  • 100% commuter reimbursement 
  • Competitive salary + bonus

Stay in Touch

Does this role not quite match your skills, but you’re still interested in what we're doing? Stay In Touch and be one of the first to hear about future opportunities!

AB Tasty is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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What are AB Tasty Perks + Benefits

AB Tasty Benefits Overview

Along with annual trips to Europe, AB Tasty offers generous PTO, health, vision, and dental insurance, 100% commuter reimbursement, 401(k) + 5% match, company equity, happy hours, tons of snacks, and overall fun and casual work environment with great colleagues.

Culture
Volunteer in local community
Volunteer with "Little Essentials", helping to sort donations.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
AB Tasty offers stock options for select roles.
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 4 weeks of leave for the secondary caretaker.
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
We partner with Vendredi, a platform that allows you to give back.
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
AB Tasty covers 100% of commuting costs for its employees
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Home-office stipend for remote employees
Generous stipend to purchase a desk + chair
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications

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