AB Tasty
Today’s customer journey is complex. We help companies optimize it every step of the way.
New York, NY

Solutions Engineer

| Greater NYC Area
AB Tasty (www.abtasty.com) helps build the internet of the future by allowing brands to address their users in a personalized way. Images, messages, page structure...everything can be adapted to meet the needs, wishes, and emotions of website visitors or app users. AB Tasty isn't about helping brands to push a hard sell. We're about helping them sell better, by creating more positive consumer and user experiences across digital properties.
 
We must be on to something, since we're proud to say we have:
· 850+ customers, including Sephora, Land Rover, Cartier, and Ashley HomeStore
· 220+ employees in 6 countries on 3 continents (Americas, Europe, Asia)
· Raised $24 million to grow globally
· Bonus: we're nice, too, we promise!
 
2 prerequisites if you want to join the AB Tasty team:
· Be a genuinely kind person! (we take this one seriously, it's half the battle in the recruitment process)
· Have a passion, whatever it may be :)
The Role
As a Solutions Engineer, you will serve as trusted advisor throughout the AB Tasty sales process, with an emphasis on tying business objectives to technology solutions. You will be helping business users, development teams, and C-level executives all understand how AB Tasty will help them deliver the best customer experiences across every digital touchpoint. If you’re passionate about e-commerce, digital marketing, and new technologies, this could be the role for you. While this role works alongside the USA Sales team, it reports directly into the global VP Sales Enablement based in Paris, with a dotted line to the VP Sales - Americas.
The Team
The USA Sales team has steadily been growing over the last year! We’re comprised of a diverse background of career experiences (from musicians, social workers, and sales lifers) to draw from and learn from each other while taking creative approaches to each role. We kick off conversations with qualified leads, nurture existing relationships and work with companies of all kinds, from other tech startups to global luxury brands. The local team regularly partners with the global team to refine processes and skills.
Learn more about the USA team here and check out the video recap of our USA Seminar in October!

About you

  • Experience in a sales engineering and services role in SaaS.
  • Align with AB Tasty core values: customer satisfaction, agility, team spirit, enthusiasm, kindness.
  • You enjoy presentations. You feel comfortable leading presentations and demos of our platform to large groups, both technical and non-technical. In-person and virtually.
  • You can tie business problems to technical solutions and understand technology value propositions.
  • You're known for your excellent communication skills and can easily relate complicated concepts to non-technical people while maintaining the ability to speak to highly technical people.
  • You have a keen ability to analyze and interpret data.
  • Having previous experience with testing, personalization or analytics tools would be advantageous.
  • You know HTML/CSS/JS and web technologies in general (webservers, CDN, JS tags, SPA). Additional knowledge in other programming languages is a bonus (especially server-side: Node.js and PHP).
  • You have a solid understanding of API Integrations and CRM/ SaaS marketing technologies.
  • You're comfortable with working in a hyper-growth and dynamic environment.
  • Ability to legally work in the US (sponsorship not available).

What you'll do

  • Collaborate with the Account Executive team to identify and uncover customer business goals, needs, and pains-- and how AB Tasty will accommodate.
  • Be the technical point of contact for prospects.
  • Scope and define client integration requirements to facilitate their CRO objectives.
  • Feed market insight into ongoing product development.
  • Communicate all new product modifications and capabilities to clients and internal teams.

What we offer

  • A driven, kind, and humble team that will welcome your input and support your growth
  • Opportunities to collaborate with AB Tasty teammates globally
  • Monthly local team events
  • Generous time off and holidays to recharge with loved ones
  • Medical, Dental, & Vision insurance
  • 401(k) + company matching
  • 100% commuter reimbursement 
  • Competitive salary + bonus

Stay in Touch
Does this role not quite match your skills, but you’re still interested in what we're doing? Stay In Touch and be one of the first to hear about future opportunities!
AB Tasty is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Where we are

Our office is located in Soho, a trendy area with boutique shops, restaurants, and bars. Conveniently located with major train stops on our block.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • D3JSLibraries
    • jQueryLibraries
    • RamdaLibraries
    • AngularJSFrameworks
    • ReactJSFrameworks
    • Google AnalyticsAnalytics
    • AB TastyAnalytics
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotEmail
    • PardotLead Gen
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What are AB Tasty Perks + Benefits

AB Tasty Benefits Overview

Along with annual trips to Europe, AB Tasty offers generous PTO, health, vision, and dental insurance, 100% commuter reimbursement, 401(k) matching, company equity, happy hours, tons of snacks, and an overall fun and casual work environment.

Culture
Partners with Nonprofits
Friends Outside of Work
Eat Lunch Together
Daily Stand-up
Open Door Policy
Team-Owned Deliverables
Team-Based Strategic Planning
Group Brainstorming Sessions
Open Office Floor Plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team Workouts
Acme Co.'s team fitness initiatives include In-office yoga, Sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company-Sponsored Family Events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
AB Tasty covers 100% of commuting costs for its employees
Company Outings
Game Room
You can often find employees playing Fifa when they need a break.
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and Learns
Cross Functional Training Encouraged
Promote from Within
Online Course Subscriptions Available
Customized Development Tracks
Paid Industry Certifications

An Insider's view of AB Tasty

What are some social events your company does?

AB Tasty has some great social events so that everyone can get to know one another. We work hard but also like to party and have fun! Different events occur throughout the year like our annual company-wide seminar in Europe, elaborate holiday parties, and monthly "aperos" where we go out for drinks and have a good time!

Will

Account Executive

What does your typical day look like?

The great thing about being a Customer Success Manager is that your day never looks the same. Most of my day is client-oriented: it's all about being attentive and reactive to your platform users. I also work on the strategy side, so I help clients with their conversion rate optimization roadmap and assist with analyzing test data.

Peenaz

Customer Success Manager

How does the company support your career growth?

It's as simple as active conversations with my manager. Through frequent check-ins, we discuss skills I'm aiming to improve and have developed a plan for the year. If there's a particular course or seminar I'd like to attend it's as easy as a conversation for approval.

Vivienne

Graphic Designer

How do your team's ideas influence the company's direction?

All our big decisions are driven by the whole team. At AB Tasty, we are encouraged to share our feedback with managers and other employees regarding a project, a product evolution, hiring new team members, or for all the day-to-day decisions we make. Communication is key in order to keep our values and involve everyone in the company.

Philip

VP Sales & Customer Success

What's something quirky about your company?

We’re given virtual tokens every day to gift to coworkers. They’re redeemable for a variety of gifts, ranging from an office plant, a happy hour for your team, a charity donation, or an international trip!

Amanda

Sales Development Representative

AB Tasty Careers In NYC
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Solutions Engineer

AB Tasty
Greater NYC Area
3 days ago
+43
As a Solutions Engineer, you will serve as trusted advisor throughout the AB Tasty sales process, with an emphasis on tying business objectives to technology solutions. You will be helping business users, development teams, and C-level executives all understand how AB Tasty will help them deliver the best customer experiences across every digital touchpoint. If you’re passionate about e-commerce, digital marketing, and new technologies, this could be the role for you.While this role works alongside the USA Sales team, it reports directly into the global VP Sales Enablement based in Paris, with a dotted line to the VP Sales - Americas. We’re open to having this person based in either our NYC or San Francisco office.

Technical Support Engineer - USA

AB Tasty
Greater NYC Area
1 week ago
+43
Technical Support Engineer (TSE) is part of the global clients team and working alongside the USA sales and clients team and supports our key accounts through various channels (web & web mobile) in order to use our conversion optimization solution with maximum efficiency. The TSE will be responsible for the technical implementation of optimization and personalization campaigns that increase the conversion rate, improve the customer experience, and generate new leads for our clients. This role will require you to utilize your passion about the web and your technical skills to collaborate with the global team on challenging projects that evolve quickly.

Account Executive

AB Tasty
Greater NYC Area
6 months ago
+43
The Account Executive is a high-energy, new business sales role with a focus on developing new customers across the United States. In this role, you will contribute to AB Tasty’s hyper-growth by acquiring new clients.  You are a driven sales professional who is looking to contribute to AB Tasty’s hyper-growth with experience in establishing a network and portfolio of clients within the digital marketing community.