Solutions Engineer at Bread

| Greater NYC Area
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It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Summary

 

 

Bread is a technology company that aims to transform the way the world shops online. We build tools, technologies and APIs that allow e-commerce merchants to integrate installment loan financing and other alternative payment products anywhere in their customers’ shopping journey. Bread was founded in 2014 by financial technology veterans, and has experienced explosive growth to date. Recently acquired by Alliance Data Systems, Bread provides candidates the highly unique experience of being part of a rapidly growing fintech with the DNA and culture of a startup, while also having the considerable resources of a highly scaled, leading financial institution. This powerful combination will enable Bread to accelerate its growth to become an even greater force in the marketplace as well as provide candidates a completely unique experience.

The Solutions Engineer will be responsible for executing a best-in-class implementation program to onboard Bread’s merchants smoothly and efficiently. You will work with merchants, Sales, Merchant Success and Product/Engineering to deliver an excellent technical integration and onboarding experience for Bread merchants, both during the sales process and during the actual integration.

 

Job Description

 

 

Your Role at Bread

  • Work with developers at Bread’s merchant customers and platform partners to design and execute integration solutions using Bread’s plugins, tools, and APIs

  • Brainstorm solutions to merchant technical challenges, and help troubleshoot with merchant developers if they have difficulty understanding our docs or integrating in any way

  • Collaborate with merchants and the Account Management team to resolve bugs. Act as the first point of triage in debugging

  • Improve system documentation and anticipate merchant questions by contributing to help docs, code samples, and blog posts

 

What we are looking for

 

Must have:

  • Strong programming and technical skills, and you can read and understand API documentation and you enjoy the puzzle of linking systems together

  • A penchant for evaluating code against API documentation, and finding bugs and optimization opportunities

  • You love working on both program and relationship management, and you’ve been told you excel at each

  • You thrive in environments that demand adaptability and thinking fast on your feet

  • You’ve probably mastered new programming languages and tech platforms on your own - not just because you thought it’d be a helpful skill, also because you thought it’d be fun

  • In addition to being technical, you have the ability to connect with people. Folks tell you you’re a good listener, and you make everyone in the conversation feel included

  • You excel in customer interactions, presentations, demonstrations, and proof-of-concepts with both business and technical audiences

  • Experience with HTML/CSS and JavaScript

  • Familiarity with web debugging tools (e.g. Chrome Dev Tools)

 

Nice to have:

  • Familiarity with eCommerce platforms e.g. Magento, WooCommerce, Shopify, BigCommerce, etc.

  • Experience with: PHP, Go or SQL

  • Previous eCommerce experience

 

Education:

 

 

 

 

Certifications:

 

 

 

 

 

Work Experience

Three or more years

 

Skills

 

 

Account Management, API Integration, Chrome Dev Tools, Debugging, Documentation Systems, Hyper Text Markup Language (HTML), JavaScript, RESTful APIs, Systems Integration, Technical Project Management, Web Architecture, Web Debugging

 

About Alliance Data Card Services

Alliance Data Card Services provides market-leading private label, co-brand, general purpose and commercial credit card programs, digital payments and Comenity-branded financial services. Using the industry’s most comprehensive and predictive data set, advanced analytics, and broad-reaching capabilities, Alliance Data Card Services has been helping partners increase sales and provide greater value to their customers for more than 30 years. Follow Alliance Data Card Services on Twitter, Facebook, LinkedIn and Instagram.   

 

 

About Bread®

A division of Alliance Data, Bread is a leading digital payments company that works with merchants and partners to personalize payment options for their customers. Through its full-funnel recommendation engine, Bread empowers merchants to sell more, improve conversion and lift average-order-value. Follow Bread on Twitter, Facebook and LinkedIn.

 

 

Alliance Data Card Services and Bread are a proud part of the Alliance Data enterprise, a FORTUNE 500 and S&P MidCap 400 company headquartered in Columbus, Ohio with more than 8,000 associates worldwide.

  

  • Alliance Data offers a competitive salary, a comprehensive selection of benefit options including 401(k).

  • All job offers are contingent upon successful completion of credit and background checks.

  • Alliance Data is an Equal Opportunity Employer.

  • Alliance Data will provide accommodations to applicants needing accommodations to complete the application process.

  • Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for Alliance Data.

  • Alliance Data participates in E-Verify.

  • Alliance Data will consider for employment qualified applicants with criminal and credit histories in a manner consistent with the requirements of all applicable laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

  • Alliance Data complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws.  Applicants with disabilities may contact Alliance Data to request an arrange for accommodations.  If you need assistance to accommodate a disability, you may request an accommodation at any time.  Please contact the Recruiting Team at [email protected].

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • Heap AnalyticsAnalytics
    • LookerAnalytics
    • PythonAnalytics
    • RAnalytics
    • RedshiftAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • UsertestingDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail
    • DatanyzeLead Gen

Location

In the heart of the Flatiron district in between both Madison Square Park and Union Square Park.

An Insider's view of Bread

What are some social events your company does?

We love celebrating all that we can from our monthly happy hours, DI&B events to our summer/winter holiday parties. Our team is extremely thoughtful about how we gather together to ensure everyone is excited about and included in all we do. It fosters collaboration in a more strategic yet relaxed way which helps build relationships.

Britney

Head of Employee Engagement

What projects are you most excited about?

A typical day at Bread is different depending on the engineer. While some engineers enjoy more autonomy, I enjoy collaborating on projects with other engineers and coming up with great solutions together. We strike a balance between stability and innovation through code reviews and guest lectures. I feel supported in my career growth here at Bread.

John

Software Engineer

How does the company support your career growth?

Bread encourages us to empower ourselves from the very start of our careers by offering every employee a stipend to seek educational resources and support. If you envision a role we don’t currently offer, or aspire to transition internally, we aim to give you the tools needed to meet your goal.

Gaby

Recruiting Coordinator

How do you collaborate with other teams in the company?

One of the great things about working at Bread is the cross-functional collaboration with other teams. As an integrations engineer, I have not only learned how to intentionally build a product in a thoughtful manner from the Engineering and Product teams, but also how to be effective in a client facing role from our Sales and Success teams.

Wei

Integrations Engineer

What are Bread Perks + Benefits

Bread Benefits Overview

100% Paid Health, Dental & Vision
Stock Options
Flexible Vacation Policy
Team Events
Weekly Lunches
Learning & Development stipend
Bi-monthly Yoga
Bi-monthly chair massage
Life events and milestone celebrations

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
We have in office yoga once a week!
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Company sponsored family events
Bread sponsors family oriented events annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Friday.
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Bread offers employees professional development opportunities like annual individual budget for training, the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Bread hosts lunch and learn meetings on occasion.
Promote from within
Continuing Education stipend
We offer $$$ annually for continuing education.
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