Strategic Loyalty Account Director

| Greater NYC Area | Hybrid
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As a Yotpo Strategic Loyalty Account Director, your role will have a significant impact on the growth of Yotpo as an organization.  

As part of our Enterprise Sales team, you will be selling to top accounts and working with Fortune 500 caliber clients. You will execute on the account plan to deliver maximum revenue potential, through managing complete and complex sales-cycles; forecasting sales activity and revenue achievement, while creating satisfied customers. You will evangelize the Yotpo vision through product demonstrations, in-market events, and account specific initiatives; presenting to C-level executives and other senior decision-makers.

If you shop online, you’ve likely used Yotpo. We’re the leading eCommerce marketing platform, helping thousands of forward-thinking brands like Patagonia, Rebecca Minkoff, MVMT, Bob’s Discount Furniture, and Steve Madden accelerate growth and create loyal customers. We’re a Forbes Cloud 100 company with $100M+ in funding and perennial Best Place to Work with offices in New York, London, Boston, Sofia, and Tel Aviv.

You Will:

  • Work to strategically introduce our Loyalty & Referrals platform to new prospective customers as well current Yotpo clients.
  • Work alongside SDR’s, AE’s, AM’s and CSM’s to provide Loyalty expertise and Strategy in order to help sell new and current customers on the value proposition.
  • Run scheduled demos for high level decision-makers including Directors of Marketing and CEOs across all verticals.
  • Assist in driving the full sales cycle to attain new business, from outreach (when necessary) to close, while continuously seeking creative strategies to engage prospective clients.
  • Achieve and consistently exceed monthly and quarterly goals.
  • Accurately forecast sales activity and revenue achievement through proper use of sales tools.
  • Proactive daily pipeline management in our CRM (Salesforce.com).

About You:

  • 4-6 years of full cycle Loyalty sales experience within the B2B SaaS space.
  • Experience with highly consultative Loyalty sales cycles and multi-product offerings.
  • Understanding of the decision-making structure in midsize and enterprise companies within the Loyalty space.
  • Strong work ethic, high energy, intellectual curiosity, a results-driven mindset, and a team player.
  • Experience managing and closing complex sales-cycles.
  • Experience managing the sales cycle from business champion to the CEO/CMO level
  • Proven ability to speak to the business, articulating value to various stakeholders
  • Experience demonstrating the value of a digital marketing SaaS technology
  • Must have a valid U.S. work authorization to apply.

If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We believe in hiring people, not just skills. We encourage you to apply if you think this is a role that would make you excited to come into work every day.

About Yotpo:

  • 100% coverage of employee medical premiums; 90% coverage of dependent/family premiums.
  • Comprehensive dental, life, disability and vision coverage.
  • Generous PTO, holidays and flex days.
  • Company sponsored 401K matching.
  • Pre-tax Commuter and Healthcare benefits.
  • Paid leave for new parents and Dependent Care FSA.
  • Individualized career development, rewards and recognition.
  • Wellness and philanthropic programming and events.
  • In light of the global pandemic, all Yotpo teams are working in a remote capacity. When we return to the office, we expect we’ll be working in a hybrid model. 

Yotpo’s employee-centric culture has consistently earned us coveted spots on Crain’s and BuiltInNYC’s Best Places to Work lists. Directly inspired by employee feedback, Yotpo programming includes diversity & inclusion efforts, a mentorship program, and affinity groups like Yotpo Cares and Women at Work. You’ll be working alongside awesome people where your voice is heard and your perspective is encouraged.


Yotpo champions diversity. We welcome and employ people regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer.

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SoHo is constantly in motion, the nexus point of an exciting, vibrant, and artistic community with lots of coffee shops, restaurants, shopping, and bars.

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