Our mission at Fidel API is to unlock the full potential of payment cards. We offer a suite of financial infrastructure APIs that enable developers to build programmable experiences connected to purchases made in real-time using a card. Our tools are transforming how merchants and users interact by powering real-time, event-driven engagements, best-in-class loyalty and rewards programs and revolutionizing processes from reimbursements to expense management.
Our APIs are used by start-ups through global enterprises including Google, British Airways, TopCashback, Perkbox, Royal Bank of Canada, and Blackhawk Networks, and are supported by the world's largest card networks, including Visa, Mastercard and American Express.
Launched in 2018, Fidel is headquartered in London, with offices in Lisbon, New York, and remote employees globally. Fidel is backed by investors including Nyca Partners, QED Investors, Citi Ventures, RBC Capital and Commerce Ventures.
In this exciting period of growth, both within the UK and on the international stage, we are now looking for an experienced Strategic Sales Lead who wants to be part of this journey. In Strategic Sales at Fidel, you'll work closely with Fidel's CEO and CRO to identify, sell to and close deals and partnerships with our largest and most strategic customers. These will often be the first customers of new products or markets and so it's essential that we take a consultative and partnership approach to these sales.
We are looking for someone who has an in-depth understanding of the sales cycle and has had the chance to sell highly technical products to large and complex companies. If you enjoy building and get excited about prospecting and lead a sales cycle from start to finish, and finding win-win solutions with your clients then this role might be for you.
What you'll do...

• Work closely with Fidel's leadership team to bring in strategic references and enterprise customers;
• Develop and maintain key customer relationships and development growth strategies;
• Participate actively on product conversations in order to improve our product from a sales and customer point of view;
• Develop outbound strategies to create and nurture opportunities and navigate enterprise deals to success;
• Take ownership of the sales cycle from lead to close for enterprise customers;
• Define and improve continuously the sales workflow to achieve repeatable success and once we've developed our playbook help scale the team;

We want you, if you...

• Have 10+ years of sales experience, preferably selling a technical product, with a track record of top performance;
• Show proven ability to own, identify and resolve problems across the entire sales process;
• Show excellent communication skills, ability to build relationships and work cross-functionally;
• Ability to understand complex technical requirements and craft solutions across multiple products;
• Ability to develop and execute account plans spanning multiple business units across complex organisations;
• Show experience with leading complex negotiations;
• Ability to operate in a highly ambiguous and fast-paced environment;
• Strong interest in technology and a deep understanding of the space;

OUR VALUES
At Fidel API, we live by our values and what we stand for, and that feeds into every decision we make. Fidel comes from the Latin word 'Fidelis' which means reliability, trust, truth and dependability. We honor those values - and our commitment to them - by naming ourselves after the ancient root word itself.
Across our company, we speak 27 languages and represent 25+ different nationalities. It's our diversity of background, thinking, talents and skills that allows us to build truly global products for the developers who are driving payments innovation forward.
BENEFITS
We're committed to making Fidel a fantastic place to work and we go to great lengths to give you what you need to succeed. You'll receive:

• Macbook that you can take home
• Flexible working - opportunity to work from home when you need to
• WFH office budget
• Health Insurance (Medical, Dental, Vision)
• 401k with company match
• Access to training and education platforms (Udemy, Audible, and Headspace)
• Unlimited holidays (you manage your time)
• Annual company off-site (Europe)

At Fidel, we don't just accept difference - we celebrate it, we support it, and we thrive on it. We're proud to be an equal opportunity employer and we value diversity. We do not discriminate on the basis of educational attainment, race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status - simply, we consider all qualified applicants, consistent with any legal requirements. If you have a disability or special need that requires accommodation, please let us know.
To learn more about us and what life is like at Fidel, visit our blog or follow us on Twitter (@fidelhq) or Instagram (@fidelhq).
If you think you'd be a great fit, apply today!
To all recruitment agencies: Fidel does not accept agency resumes. Please do not forward resumes to our jobs alias, Fidel employees or any other company location. Fidel is not responsible for any fees related to unsolicited resumes.