Strategic SMS Account Director

| Hybrid
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If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce marketing platform, on a mission to help brands of all sizes accelerate their growth through exceptional customer experiences. Loyalty programs, SMS marketing, reviews, and visual user generated content are our bread and butter, but we have more solutions up our sleeve, too.

We have teams across the world, including the US, UK, Israel, Bulgaria and Australia — and we’re still growing. Yotpo secured a $230 million fundraising round in March 2021, our valuation is now $1.4 billion, and our primary goal is to deliver the best technology in the industry. You can hear all about it in our latest brand video. 

Sound exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.

If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce marketing platform, on a mission to help brands of all sizes accelerate their growth through exceptional customer experiences. Loyalty programs, SMS marketing, reviews, and visual user generated content are our bread and butter, but we have more solutions up our sleeve, too.

We have teams across the world, including the US, UK, Israel, Bulgaria and Australia — and we’re still growing. Yotpo secured a $230 million fundraising round in March 2021, our valuation is now $1.4 billion, and our primary goal is to deliver the best technology in the industry. You can hear all about it in our latest brand video.

https://youtu.be/eAdYLzvuvFo

Sound exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.

As a Yotpo Strategic SMS Account Director, your role will have a significant impact on the growth of Yotpo as an organization.  

As part of our Enterprise Sales team, you will be selling to top accounts and working with Fortune 500 caliber clients. You will execute on the account plan to deliver maximum revenue potential, through managing complete and complex sales-cycles; forecasting sales activity and revenue achievement, while creating satisfied customers. You will evangelize the Yotpo vision through product demonstrations, in-market events, and account specific initiatives; presenting to C-level executives and other senior decision-makers.

You Will:

  • Work to strategically introduce our SMS platform (and future products) to new prospective customers as well current Yotpo clients.
  • Work alongside SDR’s, AE’s, AM’s and CSM’s to provide SMS & Marketing Automation expertise and strategy in order to help sell new and current customers on the value proposition.
  • Run scheduled demos for high level decision-makers including Directors of Marketing and CEOs across all verticals.
  • Assist in driving the full sales cycle to attain new business, from outreach (when necessary) to close, while continuously seeking creative strategies to engage prospective clients.
  • Achieve and consistently exceed monthly and quarterly goals.
  • Accurately forecast sales activity and revenue achievement through proper use of sales tools.
  • Proactive daily pipeline management in our CRM (Salesforce.com).

About You:

  • 4-6 years of full cycle Loyalty sales experience within the B2B SaaS space.
  • Experience with highly consultative SMS and Communications sales cycles and multi-product offerings.
  • Understanding of the decision-making structure in midsize and enterprise companies within the Loyalty space.
  • Strong work ethic, high energy, intellectual curiosity, a results-driven mindset, and a team player.
  • Experience managing and closing complex sales-cycles.
  • Experience managing the sales cycle from business champion to the CEO/CMO level
  • Proven ability to speak to the business, articulating value to various stakeholders
  • Experience demonstrating the value of a digital marketing SaaS technology
  • Must have a valid U.S. work authorization to apply.

Bonus points for: 

  • Experience in fast growing tech startup / B2B SaaS / e-commerce.

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo US:

  • 100% coverage of employee medical premiums; 90% coverage of dependent/family premiums.
  • Comprehensive dental, life, disability and vision coverage.
  • Generous PTO, holidays and flex days.
  • Company sponsored 401K matching.
  • Pre-tax Commuter and Healthcare benefits.
  • Paid leave for new parents and Dependent Care FSA.
  • Individualized career development, rewards and recognition.
  • Wellness and philanthropic programming and events.
  • In light of the global pandemic, all Yotpo teams are working in a remote capacity. When we return to the office, we expect we’ll be working in a hybrid model. 

Yotpo’s employee-centric culture has consistently earned us coveted spots on Crain’s and BuiltInNYC’s Best Places to Work lists. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes quarterly events, educational fireside chats, summer outings, end of year celebrations, and affinity groups like Yotpo Cares and DEI-PO

You’ll be working alongside awesome people where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

Yotpo is also committed to diversity, equity, and inclusion, and we want teammates who are similarly passionate about pushing for change in our industry.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color,  gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer.



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SoHo is constantly in motion, the nexus point of an exciting, vibrant, and artistic community with lots of coffee shops, restaurants, shopping, and bars.

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