COMPANY DESCRIPTION
Noken is building the next-generation travel agency. Nominated as one of the 50 NYC startups to watch, Noken is growing 5x annually and backed by top tier venture capital firms. With Noken, you build your trip with our innovative planning tool and book everything in one easy transaction, instead of digging through hundreds of websites and millions of reviews. After booking, you receive an App Guide that transforms your trip into a seamless, carefree experience. This personalized pocket guide organizes your daily itineraries and reservations, equips you with offline navigation, local tips and on-trip support, and empowers you to explore entirely stress-free.
 

JOB DESCRIPTION

• Noken is looking for a smart and ambitious team member to play a critical role in helping Noken continue its rapid growth. You’ll be responsible for driving sales as you advise travelers on their trips and tailor itineraries to their needs.

• As the frontlines of Noken, you’ll be talking to potential customers on the phone, providing an overview of Noken and advising them on their trip. Importantly, you’ll learn their particular needs and adapt our curated itineraries to the customer’s requirements. 

• You’ll be the in-house expert on a handful of Noken countries able to answer travelers’ questions. And, in the scenario where you don’t know the answer, you’re dynamic and scrappy, finding the answer for the traveler.

• When you’re not talking to customers, you’ll also manage a ledger of ongoing conversations and lead the implementation of strategies to follow up and increase conversion.

• As a Travel Sales Specialist, you’ll be directly driving, organizing and managing Noken’s sales and growth.

REQUIREMENTS

• College degree OR previous sales experience

• Self-starter attitude

• Fast learner with motivation to grow professionally

• English proficiency

• Advanced experience with MS Office