Vendor Account Manager

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About The Role

At the core of our solution is a mission critical service. The Vendor Account Manager is the face of Tropic in the field. If you’d like to develop expert negotiation skills and get a seat on a rocket ship with lots of mobility opportunities, this is the role for you. As a Vendor Account Manager, you will own strategic software purchases and renewals for our customers to ensure the best financial outcome on every contract. After a few months at Tropic, you’ll see hundreds of software negotiations and build an unrivaled toolkit. The ideal candidate is a top-performer hungry for a fast pace and a new challenge.

What You’ll Work On

  • Close deals on behalf of our clients to secure the tools they need at the best price
  • Negotiate enterprise agreements directly with software vendors to maximize savings for our clients
  • Work collaboratively with client leadership teams to align on their requirements
  • Become an expert on a variety of software contract structures leveraging internal and external data
  • Maintain operational excellence to thoroughly update our Clients on your progress to ensure high customer satisfaction
  • Consistently refresh your negotiation abilities through self-guided and internal trainings
  • Foster trust in both our Clients and the Vendors you interface with to ensure that the Tropic brand is held in a positive light throughout the industry
  • Participate in all Tropic team-building activities and find ways to integrate your personality into our culture
  • Get deals done!

Who You Are

  • Top-performing mid-market account managers or account executives, procurement specialist/manager, or category manager at big box digital retailer
  • At least one year of field experience in one of these roles
  • Strong communication skills and high emotional intelligence
  • Results-focused orientation
  • Verifiable track record of high performance
  • Desire to own and execute on projects with autonomy
  • Expert project manager
  • Someone who’s excited about building something
  • Growth mindset

Why Tropic

Tropic is on a mission to transform procurement for a world that runs on software. Everyone hates buying B2B SaaS, so we are automating the process. We provide data, tools and services to automate procurement for tech-forward companies, saving them money and time. We are a mission driven team that lives by our 5 core values : fight for fairness, hustle responsibly, execute, pull back the curtain and stay open to new concepts. 

What We Offer

  • Comprehensive medical, dental & vision plans 
  • Online mental health therapy
  • Commuter benefits, FSA, HSA
  • 401k plan with company matching
  • Paid parental leave for birthing and non birthing parents 
  • Flexible vacation and holiday time off 
  • Annual learning and development stipend
  • Annual WFH stipend 
  • Remote first work environment
  • Office hub in NYC
  • Virtual & in person meet ups 

Equal Opportunity Employer

Tropic is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Tropic is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • TypescriptLanguages
    • HotwireLibraries
    • StimulusLibraries
    • TailwindLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • GitHubServices
    • Google CloudServices

Location

We're located in the trendy Flatiron District of Manhattan, which has a vibrant mix of office buildings, parks, famous restaurants and boutiques.

An Insider's view of Tropic

What are some social events your company does?

At Tropic, we are intentional about our social events. Twice a year we come together in person to celebrate the amazing work our team has done-we just came back from Cancun where 100 of us gathered to celebrate our Series B raise! Virtual events include Trivia Night, Pride movie night & brunch. Events make Tropic’s culture & people so special!

Sarah

Head of People

How do you collaborate with other teams in the company?

As a Product Manager, communicating with other departments is a MUST! I'm really grateful that the team has been thoughtful about providing avenues for my team to interact with others in a way that optimizes for efficiency while still allowing for spur-of-the-moment collaboration. This comes in the form of organized Slack channels and defined best.

Yonas

Senior Product Manager

How does the company support your career growth?

Tropic has invested in my growth since day one with an individualized development plan, mentorship and a clear line of sight into areas of opportunity. Because of the leadership team, I’ve been able to transition into my long-term goal of full-time people management; supporting, coaching and leveling up our next generation of CSMs!

Selena

Manager, CSM

How do your team's ideas influence the company's direction?

We believe everyone at Tropic has ideas that will make our company better. It is a priority to make sure people have the opportunity to share, and their voice is heard in a meaningful.

For us it's not just about giving people the microphone, but acting on those ideas; bringing them to life and encouraging more thoughtful ideation!

Justin

COO

What are Tropic Perks + Benefits

Tropic Benefits Overview

At Tropic we believe happy, healthy employees foster better ideas, execution, and growth. We want to make sure everyone has their needs not only met, but exceeded.

Between our numerous benefits and competitive salaries, we believe Tropic is one of the best places to work in New York City.

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
In-person revenue kickoff
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Tropic reimburses $500 a year for many of the most common health and fitness services and activities.
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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