Suzy is a human intelligence platform that helps organizations make better, more informed decisions…faster. Powered by an on-demand network of more than a million consumers, Suzy lets you target and retarget any consumer segment to ask questions and get insights in minutes. Some of the biggest brands in the world use Suzy to validate critical decisions, better understand their customers, increase conversions and drive growth. Learn more at asksuzy.com.
SCOPE AND RESPONSIBILITIES:
The Vice President of Sales will be responsible for revenue generation and new business development to support rapid growth. This leader’s main focus will be on the leadership and development of the sales team’s structure and rapid expansion of that team, delivering results, hiring great sales staff, and enhancing the growth strategy.
The successful candidate will be expected to provide ambitious, disciplined, ethical, and focused leadership to the sales organization that will foster success based on a culture of respect for customers, employees, and Suzy’s core values. It will be essential that the selected candidate be able to work with a diverse senior leadership comprised of people with very different styles. Suzy is a dynamic environment that is constantly evolving. To be successful in this environment, the right candidate will need to be laser focused on delivering results as the business changes and be able to keep the sales force focused on achieving goals.
MAJOR DUTIES AND RESPONSIBILITIES:
*Be an exemplary leader.
-Be able to pivot with the organization as it changes/evolves while still “keeping his/her eye on the ball” and driving growth.
-Keep the sales team focused in the midst of organizational distractions, changes, and new ideas
*Attract, develop, and retain diverse, high performing sales team members as the company grows by:
-Driving engagement
-Identifying and developing a strong talent pipeline
-Establishing career paths
-Providing direction
-Creating an environment of learning and growth to continuously increase the capacity of the team through positive and constructive, performance-related feedback, advanced coaching, creating accountability, and stretching challenges to drive higher levels of performance.
-Collaborating with each future direct report to create a professional development plan and working closely with these individuals by providing the coaching and motivation to succeed.
-Making the tough calls
*Create, own and continue to enhance Suzy's sales culture with excitement and competition by:
-Creating and relentlessly communicating a focused vision to excite and inspire the sales team to deliver immediate results while also providing a roadmap for future success.
-Providing dynamic leadership to the organization in a style that drives positive change, motivation, mentoring and skills to generate high levels of sales, customer satisfaction, productivity and profitability.
-Ensure effective communication throughout the sales force and other departments, to continue the company’s strengths in service and teamwork.
-Cultivating a customer-centric, performance driven culture that encourages self-motivation, participation, development, continuous improvement and teamwork and where ownership and accountability are valued and barriers to achievement are removed through collaborative work with peers.
*Enable the sales team to sell at optimal levels by:
-Own the sales playbook and updating it as needed based on changing customer demands
-Working with IT, implement the appropriate sales technology stack focused on improving sales productivity.
-Defining the optimal sales process and implement KPIs to measure sales representative and team progress toward goals.
-Develop and implement consistent sales training across the team including a new hire onboarding program and a program to consistently build the sales skills on the sales team.
-Developing strategy around sales pitches and outreach campaigns
-Provide expertise across sales and leading the creation and enhancement of best in class sales processes and tools for lead generation, sales presentations, demos, prospecting and pipeline management, value selling, pricing and deal structure, optimal organization structure of sales and support, and compensation design
-Design and implement a contemporary sales structure utilizing a SDR model and leveraging best in class B2B selling techniques (social selling, etc.)
-Work with other key managers to refine Suzy’s “Unique Sales Proposition” and champion it across the sales organization.
*Develop and own Suzy's sales strategy and annual sales plan (including sales targets and market share goals for the company) by:
-Developing detailed and metric oriented objectives to achieve corporate sales and growth goals
-Working with marketing on optimal lead generation and sales support tools.
-Understanding customers’ overall objectives and requirements.
-Use data and analytics to bring a heightened level of accountability.
-Ensure the market is optimally covered.
-Make sure forecasting and reporting are crisp, timely and accurate.
-Leading the quarterly and annual business forecasting process by providing trends and anticipating future requirements.
-Setting and achieving challenging goals measured against standards of excellence.
-Building and maintaining strong internal partnerships across functions to ensure alignment around the execution of a common business plan and review process.
*Know the market and competitive landscape:
-Participate in market research activities, competitive assessments, customer purchase studies, and comprehensive industry forecasts. This will include identifying new business opportunities and collaborating in the development of profitable new customer solutions.
-Track industry competition to monitor their programs, recognize opportunities for new programs, and keep Suzy in the competitive forefront.
KEY SELECTION CRITERIA:
The fully qualified candidate will have a proven track record of consistently delivering positive results in revenue and profit. A minimum of ten years of related outbound, field sales management experience in scaling a multi-team, sales function is mandatory. The qualified candidate will have a broad background with a track record of demonstrated success in outbound, field sales management with one or more best-in-class business-to-business SaaS companies. The ability to foster an environment that encourages initiative, creativity and goal attainment is required.
The position requires an executive who is a consummate professional and proven leader. He or she must have a high degree of “interpersonal savvy” in order to work with a wide range of personalities and leadership styles on the ELT[Office4] . This candidate will display interpersonal and communication skills indicative of the ability to articulate ideas, influence people and build a high-performing staff. The Vice President will have strong sales leadership expertise and teaching abilities in planning, forecasting, pipeline management, closing, recruiting and retaining top talent, and sales management. The ability to coordinate and focus teams, develop and execute plans, grow business and delight customers will be essential. The Vice President will build and perpetuate a culture that is exemplified by excellent employee satisfaction, innovation, teamwork, quality, and process improvement.
The successful candidate will be a strategic thinker who can discern broad market trends and adjust plans to keep Suzy at the leading edge of its industry. He or she must effectively translate plans into operational objectives, and achieve objectives through a team and cross-organizationally. The ability to communicate, delegate, enact change and inspire others internally and externally is pivotal to success. The individual will have strong interpersonal and leadership skills indicative of the ability to assume increased responsibilities. The individual should have experience leading sales and sales operations professionals with the ability to deliver new growth plans and metrics for the organization.
PERSONAL ATTRIBUTES:
* Strong interpersonal skills
* Extremely intelligent (high IQ and EQ)
* Analytical and detail oriented (strong financial acumen and business insights)
* Performance orientation (develops talent)
* Agile learner (situational adaptability)
* Courageous and intense (Drives with purpose and vision)
* Plays offense
* Fair, honest and determined
* Able to build lasting relationships (Values Differences)
* Great follow through
* Attracts top talent
* Manages ambiguity
EDUCATION:
A bachelor’s degree is required. An MBA is preferred.
COMPENSATION:
The company will provide a competitive compensation package consisting of a base salary commensurate with experience, an incentive program tied to company and individual goal attainment, as well as a long-term incentive component.
About SuzyAt Suzy (formerly Crowdtap), every team member spends every day moving the business forward together, from engineering to business development. We love what we do, and we like each other a lot. Every Suzy team member has an entrepreneurial attitude, a love for problem solving, collaborating, and lots of hustle. We are humble, positive, hilarious and have a genuine love for getting things done! Not to mention our perks (snacks, dog-friendly office, insane parties). We are incredibly proud of our award winning culture. NBA star Kevin Durant backs marketing tech startup SuzyA former ad agency CEO has built what he calls the Siri for marketerCrain’s NY Best Places to Work 2013, 2014 and 2015 BenefitsHigh growth, fast-paced work environmentFriendly, fun, and collaborative team-based work environmentFully stocked fridge, snacks and cold brewFun, creative, open work space Suzy is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.