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Enterprise Web • Fintech • Payments • Software • Financial Services
The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.
Enterprise Web • Fintech • Payments • Software • Financial Services
The Staff Software Engineer will lead the evolution of Narmi's instant payments solution, architecting real-time infrastructure and ensuring high availability while integrating security measures and mentoring the engineering team.
Top Skills:
AWSDjangoKafkaPostgresPythonRabbitMQReact
Enterprise Web • Fintech • Payments • Software • Financial Services
Own AI features end-to-end from ideation to production for partner brands. Build evaluation, regression, and monitoring systems; embed with customers; codify playbooks and reliability infrastructure to safely ship GenAI/agentic systems at scale in a regulated environment.
Top Skills:
Agentic SystemsEvaluation SystemsGenaiJavaScriptMl InfrastructureMonitoring SystemsPython
About Narmi:
Narmi is how community financial institutions unlock the very latest capabilities in digital banking and account opening – so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has enabled the movement of billions of dollars and the opening of hundreds of thousands of accounts for banks and credit unions across the US. As a result, our customers have seen meaningful increases in deposits, revenues, and happy customers. In fact, one of the first financial institutions to leverage Narmi was recognized by Bankrate and NerdWallet for providing the #1 digital experience for a bank or credit union in the US.
About the Command Engineering Team:
Narmi’s Command Engineering team is the engine behind Narmi’s best in class admin platform—we spend 100% of our efforts building and maintaining products that help streamline our banking customers back office. You'll continuously add new features, updates, and iterate on experiences that allow our customers to reduce fraud risk, understand their users and market promotions effectively, and use data driven insights with Narmi Analytics to strategically and effectively run their financial institutions.
What You'll Bring:
- BS degree in Computer Science or equivalent work experience
- At least 5 years of professional software engineering experience
- Hard working, agile, and a top performer
- Excellent communication skills in verbal and written English
- Experience working across the stack on 0->1 feature development
- Experience working in Typescript environments with React
- Located or willing to work in New York City
- United States citizen or authorized to work in the United States
Preferred Qualifications:
- 7 or more years of professional software engineering experience
- Advanced proficiency in some of the following: JavaScript, React, Python (especially Django or DRF)
- Experience with data visualization (Tableau, Grafana, Looker, D3 etc.)
- Experience at a startup or financial technology firm
The expected annual base salary for this role is $165,000 - $200,000. Base salary is only part of your total compensation. In addition to base salary, you will receive an equity option grant, and are eligible for performance-based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate’s skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package.
We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.
Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at [email protected].
Narmi New York, New York, USA Office
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Located just north of Madison Square Park, our office is at the center of NYC’s fintech scene—easily accessible from Manhattan, Brooklyn, Queens, and Jersey City, making it convenient for team members across the city.
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
