At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.
Mindbody is a leading global platform empowering fitness, beauty, and wellness businesses to grow, operate seamlessly, and deliver exceptional client experiences. Founded over 25 years ago, Mindbody was the first software product built specifically for the wellness industry. Today, we support businesses of all sizes - from independent studios to global brands such as Orange Theory Fitness, Drybar, SoulCycle, Burn Boot Camp, and many more.
About the RoleThis role is ideal for a seasoned individual contributor who excels at translating complex B2B platforms into intuitive, polished experiences. You bring a proactive mindset and an exceptional attention to detail, ensuring that even the most intricate systems feel clear, elegant, and human. You’ve driven strategic initiatives before and know when to zoom out to shape vision—and when to zoom in to refine the craft and ship with confidence.
Your work will directly support wellness businesses that help people live healthier lives, making the impact of great design both meaningful and measurable.
What you'll do
- Identify strategic opportunities where design can drive business growth and inspire new product directions.
- Anticipate future needs and create compelling product visions that align design, product, engineering, and leadership.
- Share work regularly with leaders and cross-functional partners, incorporating feedback quickly and thoughtfully.
- Champion excellence in craft and product thinking, setting a high bar for quality across the organization.
- Communicate ideas through polished prototypes, clear narratives, and strong storytelling.
- Build resilient, scalable frameworks that elevate design quality and consistency across the entire product.
Who you are
- You have 5+ years of product design experience.
- You balance ambitious vision with staged, thoughtful rollouts.
- You see product and design leadership as intertwined and embrace opportunities to lead cross-functional teams through ambiguity.
- You thrive on complexity and love diving into broad, deep problem spaces.
- You excel at working independently to turn ambiguous, cross-functional problems into clear, cohesive visions.
- You translate business objectives into customer-centered design opportunities.
- You're a strong product thinker who forms rigorous hypotheses, influences team understanding, and spots new opportunities. You analyze qualitative and quantitative insights and turn them into actionable recommendations.
- You're excited about creating experiences that reduce friction for small and growing businesses so they can focus on what matters—transforming people's well-being.
It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
The base salary range for this position in the United States is $140k to $175k. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Playlist, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
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ClassPass New York, New York, USA Office
275 7th Ave, New York, NY, United States, 10001
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