Director of Sales Development

| Greater NYC Area
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Overview

Smartling is a Deloitte Technology Fast 500 awarded SaaS company Headquartered in New York City with international offices in London and Dublin. Smartling uses market-leading cloud-based technology and data to improve language translation and localization outcomes.

The Director of Sales Development will build and lead a group of highly motivated sales professionals whose focus is to source and engage with high potential prospects. Your team will be the first point of contact with potential customers, they will qualify active buying interest and be a critical part of the bridge between marketing and sales to ensure new customer acquisition is consistent, high quality and frictionless.

You will report directly to the VP of Sales and work closely with Sales Leadership, Account Executives, Sales Operations, and Marketing teams, as well as oversee growth of the US Sales Development team. Oh, and having fun is also a requirement!

Tasks at Hand

  • Create an exciting, ambitious and fun sales culture within a fast paced environment.
  • Set the vision, strategy, and priorities for the Smartling Sales Development team.
  • Inspire, coach and develop a team of Sales Development Reps that enjoy winning together.
  • Lead headcount planning efforts to attract and recruit top tier talent.
  • Own, drive, and accurately forecast activity and pipeline.
  • Continually assess KPIs and implement team-wide initiatives to continually innovate and improve performance.
  • As part of the global Sales Leadership team; regularly contribute to global sales strategy and planning activities.
  • Partner with Sales and Marketing to implement programs to supercharge Smartling’s customer acquisition.
  • Work closely with the Sales Operations team to refine and innovate the tooling and process.

Must have

  • Bachelor’s degree or equivalent work experience.
  • 3+ Years of management experience.
  • Top performer in SaaS, enterprise software sales.
  • Passionate about coaching and developing people.
  • Excellent writing, communication and presentation skills.
  • Awesome ability to recognize patterns in sales cycles.

Nice To Have

  • Sandler sales methodology training.
  • MBA a plus!
  • Understanding of localization and translation industry.
  • Experience working with sales automation tools, e.g. SalesForce, Salesloft, Outreach etc.

You are

  • Results-focused. Exhibit commitment to goals and consistently deliver results
  • A team player. Work effectively and cross-functionally within all levels of management, both internally and externally.
  • Enthusiastic. A fun and energetic co-worker.
  • An analytical thinker. Ability to digest complex information and provide key insights.
  • Customer-focused. Passionate for client success at all times.
  • Detail-oriented. Supremely well organized with attention to detail.

What matters to Smartling?

To help our clients grow their businesses and to help you grow as an individual both professionally and personally.

  • Competitive salary and employee stock purchase plan
  • An opportunity to learn and advance your career
  • An energetic, value-driven, and fun culture and team spirit
  • Take a break when you need it – flexible PTO
  • Company paid medical/dental/vision/life insurance
  • Commuter benefits
  • Convenient office in the middle of Manhattan – just blocks from Penn Station and Grand Central
  • Team outings (bagel Mondays, baseball games, happy hours, etc.)

Smartling, Inc. is an equal opportunity employer. No third party recruiters.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • D3JSLibraries
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Linkedin Sales NavigatorCRM
    • EquireCRM
    • ZoomInfoCRM
    • YeswareCRM

Location

NY

An Insider's view of Smartling

How would you describe the company’s work-life balance?

My managers and colleagues alike share immense respect for work/life boundaries. As part of a remote organization with teams across different time zones, trust and flexibility are the norm. And when it comes time for a vacation, I know that my team has processes in place to ensure I can truly log off!

Kelly

Sr. Customer Success Manager

How do you collaborate with other teams in the company?

The great thing about collaboration at Smartling is that teams are really focused on outcomes and measured deliverables. This helps everyone know what they need to do to support one another and get positive results.

Andrew

Associate Director, Language Services

What are some things you learned at the company?

I've learned so much at Smartling, but I would say learning about different technical integrations into complex tech stacks has been the most impactful. Having had a very basic understanding, this knowledge has been helpful in growing and closing opportunities! We have an amazing team of Solution Engineers who are always ready and willing to help.

Jose

Sr. Account Executive

How do you empower your team to be more creative?

Simply by focusing on outcomes over outputs. Defining a goal and giving each team member the autonomy to approach it in their own way encourages experimentation, taking risks, and thinking outside of the box.

Grace

Sr. Director, Product

How do you make yourself accessible to the rest of the team?

In our new remote work reality, I make sure to schedule regular check-ins with my team members. I also stay close to Slack where they can reach out at any point. Knowing when to switch from written communication to a call becomes also essential to avoid misunderstanding.

Valerie

Senior Director, Language Services

What are Smartling Perks + Benefits

Culture
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Professional Development Benefits
Job training & conferences
Promote from within
Paid industry certifications

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