Senior Revenue Operations Manager

Posted 18 Days Ago
Easy Apply
New York, NY
Mid level
Artificial Intelligence • Machine Learning • Natural Language Processing • Real Estate
EliseAI is a conversational AI startup based in New York City, using machine learning to automate business conversations
The Role
The Senior Revenue Operations Manager will own and enhance the tech stack for the Sales organization, manage Salesforce operations including customization and administration, maintain data integrity across integrations, and support the Sales team by identifying process improvements and providing necessary resources.
Summary Generated by Built In

About EliseAI

EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundation of health and home. Broken systems or ineffective processes in these domains have a disproportionate impact on our quality of life and society’s overall wellbeing. Conversely, any solution or technology that solves problems in these areas will have an impact that ripples far beyond them. 

That’s the only kind of impact we are interested in having at EliseAI. 

If you get excited by the thought of working really hard on these kinds of problems, then EliseAI is the right place for you.

About the role

We are looking for an outstanding Senior Sales Revenue Manager to build and own the growing tech stack for our Commercial organization (including Salesforce). In this role, you will contribute to our overall Sales strategy and manage our software and tools, ensuring that our Sales team has the resources they need to operate optimally. 

Key Responsibilities

  • Develop and implement processes and process improvements for the Sales, Customer Success, and Marketing teams.
  • Perform day-to-day maintenance and administration of Salesforce, including maintaining custom objects, automations, user profiles, and other key functionality.
  • Build and maintain dashboards in Salesforce and work with key stakeholders to understand data needs.
  • Maintain important systems across our tech stack and ensure data integrity across multiple integrations (HubSpot, IronClad, Outreach, Sales Nav, ZoomInfo, Gong, etc.).
  • Support our growing Sales team by answering help requests and identify areas for improvement that benefit the Sales team and EliseAI as a whole.
  • Work cross-functionally with other departments such as Finance, Product, and Implementation to ensure alignment on company goals.

Requirements

  • 4+ years of Sales Operations experience in a growing SaaS company. 
  • Salesforce wizard - able to effectively manage a complex deployment with various customizations, integrations, and automations.
  • Understanding of how billing/financial systems integrate with Salesforce when quoting, contracting, and closing deals.  
  • Experience working closely with Sales teams, including training new hires and effectively speaking to key processes and data.
  • Ability to work effectively in a fast-paced ecosystem. 
  • Great at owning initiatives with little guidance. 
  • Startup mindset on ownership and work product that strikes an effective balance between quality and sense of urgency.
  • Strong bias for action.
  • Strong system design knowledge.
  • Willingness to work in person at our NYC headquarters with the team 4-5 days/week.

Why join

Growth and impact at the ground floor of a funded and scaling startup. Instead of following a playbook, you’ll be writing it. Often, you’ll be identifying how we can better scale as a team, organization, and company - owning initiatives from ideation to execution, management, and reporting. You’ll be encouraged to iterate through successes and failures, improving and scaling initiatives with support from your team. 

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

  • Equity in the company in the form of stock options 
  • Medical, Dental and Vision premiums covered at 100%  
  • Fully paid parental leave
  • Commuter benefits 
  • 401k benefits
  • Monthly fitness stipend
  • Our brand new Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch
  • Fun company social events through our Elise and the City program
  • Unlimited vacation and paid holidays

We'll cover relocation packages from outside of the Greater NYC metro area - we'll make the move exciting, not painful.

Job Compensation Range:

The salary range for this role is $150,000 - $175,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected].

#li-onsite

Top Skills

Gong
Hubspot
Ironclad
Outreach
Sales Nav
Salesforce
Zoominfo

What the Team is Saying

Luc
Francesca
Ryan St.Pierre
Cadee Qiu
David Berardi
The Company
New York, NY
165 Employees
Hybrid Workplace
Year Founded: 2017

What We Do

EliseAI is a machine learning technology company based in New York City. Our mission is to create conversational artificial intelligence that transforms industries crucial to sustaining our lives, starting with housing and healthcare.

Our state-of-the-art AI Assistant automates customer conversations across multiple channels to elevate customer service and improve the bottom line. Email, text, webchat, phone; we've built artificial intelligence that can respond to leads and customers 24/7 with accurate and helpful information. As of 2023, we’ve partnered with the top 200 property managers in America to automate leasing and increase access to housing.

Right now, we're in the process of expanding our offerings from the multifamily industry to encompass more industries, including healthcare. We're seeking candidates to join our fast-paced environment and tight-knit team committed to making a positive impact. Discover opportunities: https://www.eliseai.com/careers

Why Work With Us

We think big and build tech to create a positive impact on the world. You will have the chance to join a fast-paced environment and tight-knit team committed to making a positive impact with lots of opportunity to have a huge influence and build new products!

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EliseAI Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are a fully in-office company with a beautiful new office located at E 33rd Street and Park Ave. Our employees work in person 4-5 days per week.

Typical time on-site: 5 days a week
New York, NY

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