Senior Specialist, Monetization

Role Overview:

As a Sr Specialist, Monetization – Expansion, you will support the execution of strategies designed to improve subscription continuity and lifetime value. You will help translate expansion strategy into action by contributing to renewal focused experiments, monitoring performance, and identifying opportunities to improve customer retention and recurring revenue.
This is a Hybrid position located in the New York City office. You will be required to be on-site on an as-needed basis. When you are not working on-site, you will be working from your home office. We are only considering candidates within a commutable distance to NYC and are not offering relocation assistance at this time

About the Role

• The role emphasizes strong analytical skills, operational discipline, and learning best practices around subscription renewals, billing outcomes, and churn mitigation. 

• Support execution of expansion initiatives focused on auto‑renew adoption, manual renewal conversion, failed payment notification improvement, and involuntary churn reduction 

• Assist with test design, setup, tracking, and analysis for renewal and expansion experiments 

• Monitor renewal and churn performance metrics and help identify trends, risks, and opportunities 

• Partner with Analytics to support dashboards, reporting, and metric definitions related to expansion performance 

• Collaborate with Lifecycle, Product, Customer Service, and Engineering teams on implementation and optimization efforts 

• Help document learnings, best practices, and outcomes from expansion and renewal initiatives 

• Contribute inputs to recurring business reviews and monetization readouts 

About You 

• 5+ years of experience in monetization, growth, lifecycle, analytics, or related roles 

• Strong interest in subscription businesses and conversion optimization 

• Comfortable working with data, metrics, and experimentation results 

• Analytical and detail‑oriented, with the ability to follow structured execution plans 

• Collaborative mindset and ability to work cross‑functionally 

• Curious, proactive, and eager to learn and grow within monetization 

• Experience in consumer technology or subscription‑based products is a plus. 

#LI-Hybrid

Company Overview

McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We’re proud to be Great Place to Work® Certified in 10 countries, a reflection of the supportive, empowering environment we’ve built where people feel seen, valued, and energized to reach their full potential and thrive.

We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Bonus Program
• Pension and Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement

We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.