About Birchbox

Founded in 2010, Birchbox is a leading beauty and grooming retailer, offering an efficient, personalized way to discover and shop for new products. We redefined the e-commerce experience by pairing a monthly subscription of samples with a curated online shop featuring more than 800 best-in-class brands. Every month, subscribers receive five prestige samples tailored to their unique profile along with inspiring editorial content that creates a seamless path to purchase full-size versions of their favorites on Birchbox.com. In 2012, we launched Birchbox Man and expanded internationally, and in 2014, we opened our first brick-and-mortar store in Soho. Today we have more than one million subscribers and operate in five countries, including France, Spain, UK, and Belgium. Birchbox is headquartered in New York City.

We are looking for an enthusiastic and social media savvy intern to join our Social & Content team. Our team is responsible for creating social media content that helps to educate and inspire our customers and followers. The team is part of the larger Birchbox marketing team.

As the Social & Content Community Management intern, you will help bring Birchbox’s brand voice to life through community management. You will also help our team create content that will live on our various social media platforms. We’re looking for someone who is creative, on the pulse of social media, and able to bring fresh ideas to our team!

Key responsibilities:

• Assist in community management on platforms such as: Facebook, Instagram, & Twitter. This entails responding and resolving customer inquiries, praises, complaints, and needs.
• Work with influencer partnerships by sending products and tracking campaigns
• Monitor competitor activity across social media platforms
• Aid in preparation for photo shoots and events

Requirements:

• Must be eligible for school credit
• Excellent oral and written communication skills
• In-depth working knowledge of Facebook, Instagram, Twitter, Snapchat, etc.
• Current student in Marketing, Communications, Social Media, or similar field preferred
• Able to multi-task, and work in a fast paced environment
• Previous social media internship experience a plus but not required

** This internship is for college credit only. Candidates must be able to dedicate a maximum of 20 hours per week through the spring. **