Sr Manager, Product Management- Payments

Innovate in Charlotte
Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in below, we encourage you to apply!
Your Impact
The Sr Manager, Product Management leads a product team responsible for a specific product or set of products, including leading the research and product development efforts as well as implementation and execution of the product strategy. This role works with a high level of autonomy and discretion and has responsibility for products and all strategic and tactical work associated with designing and delivering the products within scope of responsibility. This role includes responsibility for setting team expectations, delegating assignments and managing performance, identifying talent needs, and coaching and developing team members.
Shape the future of Retail Tech
As a Product Management leader, you'll get the opportunity to shape the future of retail technology under the leadership of one of Forbes Top 50 CIOs. You'll also be leading a talented team who share your passion for innovation and excellence. Our halls are filled with brilliant minds from all walks of life who have the freedom to collaborate, explore their every curiosity, and build the future.
Here, you can bring your unparalleled experience to the product domain while actively contributing to the long-term product strategy of the entire organization. With a laser focus on specific strategic product areas, you can take full ownership of the end-to-end delivery process. Leveraging your skills, you'll be able to apply your knowledge across a diverse range of product portfolios, pushing boundaries and elevating innovation to new heights.
Responsibilities:

• Owns the near-term (one- to two-year) view of product vision and strategy and cross-functional execution for the product group. Leads a large or complex product/product group portfolio. Influences teams within the organization and external partners on objectives and key results (OKRs).
• Builds cross-functional roadmaps focused on delivering user value across the enterprise. Drives prioritization cross-functionally and communicates how user value is being delivered according to the roadmap.
• Demonstrates "customer/user expertise across multiple products within the product group and builds cross-functional partnerships to improve efficiencies.
• Sets the direction for the design of assigned products and leads and coaches teams to ensure delivery and expectations are clearly defined for multiple products or a group of products.
• Identifies issues that may impede the success of products in a product group, communicates effectively to leadership, and presents alternatives and recommendation for resolution. Identifies unmet opportunities through research and/or experimentation for assigned products.
• Owns and leads the product journey-mapping across domains to drive clarity in product separation while maintaining holistic workflows for the end users. Makes trade-off decisions on multiple products in a product group.
• Sets the benchmark for delivering quality products. Sets the standard across the team and enterprise for building usable, viable, and feasible products.
• Experiments to ensure user adoption before making large investments in product builds.
• Establishes and audits overall product operating routines for product.
• Brings internal/external inputs to guide measures of product success. Builds a product metric-driven culture and uses metrics to drive product insights across the team and business partners.
• Uses product marketing to drive a deep understanding of the product owned with peers and leaders. Works with stakeholders to develop product market fit strategies.
• Owns and drives product plans for the team and leverages data for multiple sources to negotiate alignment and timing for cross-domain dependencies to achieve expected value. Accountable for aligning with partners to achieve the value of a product or business case.
• Defines objectives and data required for analytics needed either independently or in conjunction with business partners for the products across the team. Partners with engineering teams to build tracking/monitoring needed to get to the data.
• Develops functional and technical OKRs/metrics and creates corresponding data/analytics to track the health and business impact. Defines key metrics of the product and build and practice routines to consistently monitor health of the product, while consistently reviewing product metrics to drive product insights. Leverages the data to determine trends and opportunities across the team.
• Leads a team in support of achieving the company's mission. Manages performance and fosters an inclusive environment to help associates achieve their potential.

Required Qualifications

• Bachelor's degree in business, marketing, engineering, communications, or related field or equivalent years of experience in lieu of education requirement, if applicable
• 8 years of experience in two or more of the following: project management, product management, business analysis, program management, experimentation, or product marketing
• 4 years of experience in product and/or experience management with experience partnering with technology and user experience teams in translating business strategy into prioritized specific product features and requirements
• 3 years of experience in an agile software environment with demonstrated delivery of business results
• Experience leading project or technical teams with or without formal direct report responsibility; this includes experience providing technical direction, thought leadership, coaching and mentoring to team members
• Demonstrated proficiency in product marketing with experience working cross-functionally in a large organization with senior leadership

Preferred Skills/Education

• Master's degree in business administration or similar advanced degree
• 2 years of experience leading the digital product roadmap
• 2 years of prior leadership experience with direct report responsibility in a top 25 omni-channel retailer, managing operational and/or project financial budgets
• Strong financial acumen

Benefits
• 401k with up to 4.25% match
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
• Tuition-Free Education
• 10-week Maternity/Parental Leave
• 10% Associate Discount
• For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.