A mission-driven, hyper-growth community of curious explorers, intent on unleashing relevancy in ecommerce.
New York, NY

Staff Machine Learning Engineer - NYC (Greater NYC Area, NY)

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About Rokt

Rokt is the global leader in ecommerce technology, helping companies seize the full potential of every transaction moment to grow revenue and acquire new customers at scale. Live Nation, AMC Theatres, PayPal, Uber, Hulu, Staples, Lands’ End, and HelloFresh are among the more than 2,500 leading global businesses and advertisers that use Rokt's solutions to drive more value through every transaction by offering highly relevant messages to their customers at the moment they are most likely to convert.

With our December 2022 secondary transaction, Rokt’s valuation increased to $2.4 Billion. We are expanding rapidly and globally – operating in 14 countries across North America, Europe and the Asia-Pacific region with the largest office in NYC and a major R&D hub in Sydney. With 50% annual growth and a vibrant company culture, Rokt has been listed in ‘Great Places to Work’ in the US and Australia. Our award-winning culture is guided by our eight core values: smart with humility, own the outcomes, force for good, conquer new frontiers, enjoy the ride, raise the bar, communicate with impact, and disagree then commit. These values help us attract, engage, and develop the right talent around the globe and ensure we foster an environment that helps us all do our best work. Keen to join a fast-growing company and a vibrant culture? Learn more at

The Rokt engineering team builds best-in-class ecommerce technology that provides personalized and relevant experiences for customers globally and empowers marketers with sophisticated, AI-driven tooling to better understand consumers. Our bespoke platform handles millions of transactions per day and considers billions of data points which give engineers the opportunity to build technology at scale, collaborate across teams and gain exposure to a wide range of technology. We are expanding rapidly in our major R&D centers in NYC and Sydney. We are passionate about using intelligent systems to improve the transaction moment for retailers everywhere. Come join us and build the future!

The Role

As a Senior Machine Learning Engineer you are someone who has significant expertise in modelling, statitics and programming. You will be working with our engineering and product teams to design, build and productionize proprietary machine learning models to solve different business challenges including smart bidding, lookalike modelling, forecasting, and etc.


  • Collaborate closely with product managers and other engineers to understand business priorities, frame machine learning problems, architect machine learning solutions.
  • Build and productionize machine learning models including data preparation/processing pipelines, machine learning orchestrations, improvements of services performance and reliability and etc.
  • Contribute and maintain the high quality of code base with tests that provide a high level of functional coverage as well as non-functional aspects with load testing, unit testing, integration testing, etc.
  • Keep track of emerging tech and trends, research the state-of-art deep learning models, prototype new modelling ideas, and conduct offline and online experiments.
  • Share your knowledge by giving brown bags, tech talks, and evangelizing appropriate tech and engineering best practices.
  • Mentor other team members, facilitate within/across team workshops and lead the agile development.



  • Bachelor’s degree in Computer Science, a similar technical field of study or equivalent practical experience. A PhD degree in Machine Learning or Deep Learning is a massive plus.
  • 3+ years of industry experience in building production-grade machine learning systems with all aspects of model training, tuning, deploying, serving and monitoring. Industry Experience in applied ML in Ads is a massive plus.
  • 2+ years of industry experience in software engineering roles and development experience in Python, Golang, Java, and/or other programming languages.
  • Strong understanding in software engineering best practices
  • Be motivated, self-driven in a fast (we truly mean fast) paced environment with a proven track record demonstrating impact across several teams and/or organizations.
  • Ability to communicate and collaborate effectively with business stakeholders and manage tasks in a timely manner.
  • At Rokt we encourage autonomy; teams have complete ownership of their systems including building, running and monitoring. As such, you may be required to be on-call and respond to systems alerts should they arise.
  • Ideas, opinions, and the ability to share them through respectful proposals, presentations, and team-wide discussions, An eagerness to work and learn in the open and share your learnings with your teammates.
  • Experience of Kubernetes, Kubeflow, TFX and Feature Store in a production environment is a massive plus


  • Benefits
    • Safety is our highest priority. We actively invest in the growth of our people and the strengthening of our communities. Our NYC office is 100% vaccinated to keep our employees and community safe and healthy. We require all Rokt’stars and anyone else who will be onsite at the Rokt NYC office–clients, contractors, vendors, and suppliers–to show proof of vaccination and their booster shot.
    • Work with the greatest talent in town. Our recruitment process is tough but diligent. We’re constantly aiming to implement our value of “raise the bar” and set high standards for our Rokt’stars. This is essential in our high-performing, high-grow culture where we strive to bring in the brightest and best talent. Our teams thrive by challenging the status quo and we encourage all of our teams to unleash their desire to achieve something bigger.
    • Join a community. At Rokt we’re a community of curious explorers. We’re not afraid of venturing into uncharted territories. We work together as one single, aligned team. We value diversity and transparency which is why we support a number of internal employee resource groups including an EDI steering committee, Rainbow Rokts that empowers our LGBTQIA+ Rokt’stars, Womxn who Rokt that promotes gender equality in tech, and more.
    • Accelerate your career. We want you to unleash your full potential. This is why we have an annual ‘Level Up’ allowance of $5,000 that gives Rokt’stars the ability to take courses, attend events, go to training, and more to help our great employees become even better leaders.
    • Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness days for all employees. We even incentivize individuals to utilize their PTO with “High 5” days, an additional 5 days of PTO when you’ve used 75% of your allotted annual paid leave. We also offer a paid Rokt’star Sabbatical for employees who have been with us for 5 years or more.
    • Stay happy and healthy. In order to unleash our potential, we want to ensure you’re able to keep your wellbeing a priority. This means you can enjoy a well-balanced, catered lunch 5x a week in the office along with healthy snacks. We also want you to feel at home when coming into work which is why we’re a dog-friendly office so you can bring your furry friend to work with you. As part of your wellbeing benefits, we offer a wellness stipend so you can enjoy the gym on us! In the US, access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your entire family!
    • Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone is rewarded.
    • See the world! We want our Rokt’stars to enjoy the ride. As we aim to bring meaning and fun to our everyday work, we host global all-staff events in amazing locations (Phuket, Thailand in January 2020, Hawaii in May 2022, and Whistler in 2023). As we strive to build a community of curious explorers, we also offer generous relocation packages for those interested in moving to another Rokt office. We have bustling offices in great cities including: New York, Seattle, Sydney, London, and Tokyo.
    • We believe we’re better together. We love spending time together and are in the office most days (all teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.
    • We believe in equality. Rokt is an Equal Opportunity Employer and we know our collective strength comes from how different we all are. We encourage you to apply for one of our open roles—irrespective of socio-economic status or background, age, gender identity, race, religion, sexual orientation, color, pregnancy, carer/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.

Salary range: $200,000 - $300,000 / year


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    What are Rokt Perks + Benefits

    Rokt Benefits Overview

    Our award-winning culture is guided by our eight core values

    + Smart with humility: We are smart people with no ego, who believe we are better together.

    + Conquer new frontiers: We are curious explorers always looking for new and better ways.

    + Own the outcome: We start with the customer and take accountability for the outcomes.

    + Enjoy the ride: We love what we do and thrive on the journey together.

    + Force for good: We actively invest in our people, our communities, and our culture.

    + Raise the bar: We consistently set higher standards.

    + Communicate with impact: We democratize ideas and scale them with concise written communication.

    + Disagree then commit: We respectfully challenge when we disagree and then commit wholly once a decision is made - we call this cabinet solidarity.

    These values help us recruit, retain, and promote the right talent around the globe and ensure we have the right conditions to do our best work.

    Volunteer in local community
    Rokt sponsors time off for volunteering
    Open door policy
    OKR operational model
    Team based strategic planning
    Pair programming
    Open office floor plan
    Flexible work schedule
    Rokt provides employees with a flexible work schedule that includes flexible start and end times.
    Remote work program
    Our remote work program includes work from home on occasion as needed.
    Documented equal pay policy
    Dedicated diversity and inclusion staff
    Highly diverse management team
    Women make up more than half of our Executive Committee.
    Diversity manifesto
    Mean gender pay gap below 10%
    Diversity employee resource groups
    Women Who Rokt, Rainbow Rokts, EDI Steering Group.
    Hiring practices that promote diversity
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability insurance
    Dental insurance
    Vision insurance
    Health insurance
    Life insurance
    Wellness programs
    Team workouts
    Mental health benefits
    Financial & Retirement
    401(K) matching
    100% dollar for dollar match up to 4% of base salary
    Company equity
    Performance bonus
    Charitable contribution matching
    Child Care & Parental Leave Benefits
    Generous parental leave
    16 weeks for primary care giver and 4 weeks for secondary
    Family medical leave
    Company sponsored family events
    Vacation & Time Off Benefits
    Generous PTO
    20 days PTO on top of national holidays, plus 5 extra days as an incentive to use your time off!
    Paid volunteer time
    Paid holidays
    Paid sick days
    7 Days
    Office Perks
    Company-sponsored outings
    Rokt hosts company outings quarterly.
    Free daily meals
    Free snacks and drinks
    Some meals provided
    Employees get free lunch on Monday, Wednesday, Friday.
    Company-sponsored happy hours
    Happy hours are hosted every Thursday.
    Pet friendly
    Rokt's pet policy is dog friendly daily.
    Recreational clubs
    Relocation assistance
    Fitness stipend
    Home-office stipend for remote employees
    Professional Development Benefits
    Job training & conferences
    Rokt offers employees professional development opportunities like annual individual budget for training, onsite training courses and the ability to attend job related conferences and seminars.
    Tuition reimbursement
    $3,000 annually
    Lunch and learns
    Rokt hosts lunch and learn meetings on occasion.
    Promote from within
    Mentorship program
    Our mentorship program includes 1-to-1 programs, cross-department programs and leadership mentoring.
    Continuing education stipend
    Continuing education available during work hours
    Online course subscriptions available
    Customized development tracks
    Paid industry certifications

    Additional Perks + Benefits

    Everyone shares in the success of the company; whether through stock ownership, short-term incentives, or end-of-quarter celebrations on the water. Between buffet lunches and friendly dogs roaming around, it’s easy to make yourself at home in the office. Everyone at Rokt has a role in shaping the path forward and can directly see their impact.

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