Sales Operations & Strategy Manager

Are you a strategic leader who excels at optimizing sales operations and driving team performance? Do you thrive on building and managing high-impact teams that use data-driven insights to improve efficiency and accelerate growth? Are you excited to mentor and collaborate with cross-functional stakeholders to empower a growing sales organization with cutting-edge tools and insights? If so, we invite you to be a part of our innovative team.

Ridgeline is seeking a Sales Operations & Strategy Manager to lead and evolve our Sales Operations function. In this role, you will manage a team responsible for strategic initiatives, process optimization, and analytics that enhance sales effectiveness. You will work closely with senior sales leaders to design and implement scalable sales processes, provide actionable insights, and oversee sales technology systems such as Tableau, Salesforce, and AI-driven analytics. Your leadership will directly impact Ridgeline’s go-to-market success, ensuring that our industry-leading cloud platform reaches the right customers with maximum efficiency.

As part of a rapidly growing Go-To-Market organization, you will play a crucial role in shaping strategy and driving operational excellence. We are on a mission to revolutionize the investment management industry with cutting-edge AI and software development practices. Your contributions will help build a world-class sales organization, foster a culture of innovation, and set the foundation for Ridgeline’s continued expansion.

What will you do?

• Lead and develop a high-performing Sales Operations team, providing mentorship, coaching, and career development opportunities
• Partner with sales leadership to design and execute strategies that optimize sales performance and align with company objectives
• Define and implement sales processes, including forecasting, pipeline management, territory planning, and quota-setting
• Leverage AI-powered analytics tools to identify trends, measure effectiveness, and drive data-informed decision-making
• Oversee the development and maintenance of dashboards and reports that track key sales performance metrics
• Manage CRM optimization and sales system implementations to ensure operational efficiency and scalability
• Collaborate with cross-functional teams, including Marketing, Finance, and Product, to align business objectives and drive revenue growth
• Lead strategic initiatives such as market expansion, pricing strategies, and new product launches
• Ensure smooth onboarding and enablement for new sales team members by establishing structured training and support programs
• Foster a data-driven culture by promoting best practices in sales analytics, reporting, and performance measurement

Desired Skills and Experience

• Bachelor's degree in Business, Economics, or a related field (MBA preferred)
• 7+ years of experience in sales operations, strategy, or revenue operations, with at least 2 years in a management role
• Proven ability to build, mentor, and lead a team in a high-growth, fast-paced environment
  Expertise in CRM platforms (e.g., Salesforce) and analytics tools (e.g., Tableau, Power BI)
• Strong project management skills with experience driving cross-functional initiatives and change management
• Excellent communication and stakeholder management skills, with the ability to influence decision-making at all levels
• Experience in SaaS, FinTech, or high-growth technology companies
• Track record of implementing scalable sales processes and driving operational improvements
• Ability to think strategically while executing tactically to solve complex problems
• Willingness to learn about cutting-edge technologies while cultivating expertise in a business domain/problem space.
• An aptitude for problem solving
• Ability to communicate effectively
• Serious interest in having fun at work

Bonus

• Experience designing sales territories, quotas, or incentive plans
• Familiarity with AI tools to drive data-driven sales operations and strategy
• Background in financial services or asset management industry

About Ridgeline

Ridgeline is the industry cloud platform for investment management. It was founded in 2017 by visionary tech entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday) to apply his successful formula of solving operational business challenges with bold innovation and human connectivity to the unique needs of the investment management industry. 

Ridgeline started with a clean sheet of paper and a deep bench of experts bound by a set of core values and motivated to revolutionize an industry underserved by its current tech offerings. We are building a new, modern platform in the public cloud, purpose-built for the investment management industry and we are prioritizing security, agility, and usability to empower business like never before.Headquartered in Lake Tahoe with offices in Reno, NV and Manhattan, Ridgeline is proud to have built a fast-growing, people-first company that has been recognized by Inc. Magazine, Glassdoor, and Northern Nevada as a “Best Place to Work” and by LinkedIn as a “Top U.S. Startup.” 

Ridgeline is a community-minded, discrimination-free equal opportunity workplace.

Ridgeline processes the information you submit in connection with your application in accordance with the Ridgeline Applicant Privacy Statement. Please review the Ridgeline Applicant Privacy Statement in full to understand our privacy practices and contact us with any questions.

Compensation and Benefits 

The cash compensation amount for this role is targeted at and On-Target Earnings of $219,000 to $254,000 OTE. Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above. 

As an employee at Ridgeline, you’ll have many opportunities for advancement in your career and can make a true impact on the product. 

In addition to the base salary, 100% of Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our Careers page for a more comprehensive overview of our perks and benefits.