Strategy & Operations Consultant (Internal Consultant)

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
What you'll do: Strategy & Operations Consultant in the Enterprise will...
Lead strategy and operations within their assigned spaces by managing substantial projects, processes, and operations. Acting as "internal consultants," S&O Consultants leverage ideas from other S&Os across the firm to solve structured and unstructured problems.
In this role, you will be a critical point of contact and connector for the space you support. You will take ownership of strategy and operations and work with leaders to prioritize and drive key space initiatives and create the structure and processes that enable the space to achieve its vision, strategy, and key milestones.

• Leverage problem solving skills and frameworks to develop solutions to business problems
• Optimize space operations to minimize leadership's time spent on operational tasks
• Collaborate on strategic planning processes (annual and ongoing)
• Manage impact measurement and communication strategies
• Manage and provide insights on budgets and total annual spend
• Foster relationships with client procurement stakeholders and help ensure compliance with client requirements
• Develop reports and insights on BD and pipeline opportunities
• Create and synthesize space materials; prepare leadership level presentations
• Support space-level people strategy by keeping a pulse of team and provide ongoing insight to leadership
• Plan and run effective workshops, events, summits, client visits, etc. (virtual and in-person)
• Develop and implement new processes to be leveraged across teams

What you'll bring:

• Bachelor's degree required, MBA or other advanced degree preferred
• 5-8+ years experience in professional services firm, consulting or strategy/operations experience preferred
• Understanding of consulting business models
• Strong consultative and problem-solving skills
• Effective oral and written communication skills that can influence senior-level decision makers
• Experience successfully managing multiple projects simultaneously, including those with intersecting workstreams
• Experience and comfort working with multiple and senior stakeholders, in a complex organization structure
• Understanding of systems and processes
• Empathy, adaptability and high personal impact
• Strong experience with productivity and collaboration tools, including MS Office (PowerPoint, Outlook, Excel, Teams)

How you'll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Hybrid working model:
ZS is committed to a Flexible and Connected way of working. ZSers are onsite at clients or ZS offices three days a week. Combined flexibility to work remotely two days a week is also available. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Perks & Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com
Salary: $120,000.00 - $130,000.00