Talent Acquisition Manager

| New York
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DESCRIPTION

We are expanding our NYC-based team to follow and accelerate our growth. You will be instrumental to growing our NYC team, with a first, short-term objective to grow from 15 to 30+ people over the shortest period of time possible (6-9 months max)

RESPONSIBILITIES

  • Identify, source and filter relevant candidates to join our key functions in NYC : Sales, Success, Support, Marketing, Partnerships, Admin & Ops
  • Drive and coordinate interview process, set and improve guidelines for hiring methods and criteria, communicate across the team our values and work ethics
  • Accompany onboarding process of each candidate to ensure the fastest ramp-up possible
  • Sync with your counterpart in Paris to exchange best practices and improve your hiring techniques

REQUIREMENTS

  • You have at least 1+ year of experience in hiring or HR support and are passionate about building high-performing teams for a software business
  • You have a “no task is too small” attitude and the endurance to consistently deliver amazing customer experiences without exception
  • You have great written and oral communication skills. You know how to engage and convince. You have intuition and rationality to assess candidates
  • You have strong people skills — you are friendly, a good listener, you ask good questions, and you're energized by personal interaction. You see angry customers as a chance to show them just how great you can be at solving their issues
  • You are a team player who works well with a wide range of personalities and is ready to contribute to an awesome team environment
  • You have a solid resistance to stress. You will be very much loved by the team because you help us all work a bit less, but you'll be on fire from every side
  • Perfect fluent English is mandatory, but additional business fluent languages, particularly French, is a plus

BENEFITS

  • Competitive package with material variable comp based on performance (# of hires passing onboarding successfully)
  • Cool, sunny offices in the heart of NYC (Union Square)
  • Crazy annual offsite far from the City
  • Ping-pong tournaments and unlimited snacks and drinks :)
  • Fully covered MTA Monthly Unlimited MetroCard
  • Medical/Dental/Vision
  • Gym Stipend

Join one of the coolest teams in NYC and build the next-generation cloud phone system for businesses!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • ZendeskCRM
    • MailChimpEmail
    • IntercomEmail
    • PardotLead Gen

Location

27 W 20th St, New York, NY 10011
27 W 20th St, New York, NY 10011

Insider's spotlight

What’s the vibe like in the office?

We work hard and collaboratively to gain traction against our mission every day.

At the same time, we know how to reward ourselves and every single day, and we surround ourselves with teammates that love coming into work and having a wicked awesome time.

GraceAnne

Sales Development

What's the biggest problem your team is solving?

Aircall is bringing value back to voice. Through our cloud-based phone system that is integrated with your favorite business tools (Salesforce, Zendesk, Slack, etc), we help companies have better conversations with their customers.

Come join in and help us crush it!

Florens

Account Executive

What makes someone successful on your team?

The essence of being successful at Aircall comes from perseverance. Facing challenging problems and working toward solving them. Don’t be afraid to step outside your role and work across the team. If you need help, ask. Someone has an idea or answer.

Carmel

Senior Marketing Specialist

Our core focus is creating a company that our employees love working for.

We focus heavily on happiness, transparency, and providing new opportunities. Examples of how we execute on this are our team trips (our most recent to Barcelona), "ask-me-anything" team meetings, and assuring we attract the most talented, collaborative, & fun people in tech

Olivier

CEO

Lunches are an actual thing (which is not super common any place of employment these days), and it's actually done away from keyboards. Always a plus.

Lisa

Technical Support

Perks of working here

Casual Dress
Commuter Benefits
Company Equity
Company Outings
Conferences & Training
Dental
Fitness Subsidy
Flex Work Hours
Happy Hours
Health Benefits
Pet Friendly
Stocked Kitchen
Unlimited PTO
Vision
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