Top Customer Success Jobs in NYC, NY
Develop strong external and internal relationships to achieve client satisfaction and revenue objectives for existing customers. Manage, retain, and grow assigned business accounts. Provide strategic leadership, solution-based support, and act as the account project lead. Communicate effectively with clients, manage high-profile accounts, meet revenue goals, and identify growth opportunities. Influence client buying decisions and stay informed about market trends.
Provide exemplary customer service by processing short-term disability claims in a timely and accurate manner. Responsible for administering claims within contractual provisions and guidelines.
Claim owner and decision-maker responsible for administering short-term disability claims. Communicate with claimants, assess barriers to return to work, and provide exemplary customer service. Manage assigned claims, prioritize actions, and make timely decisions. Collaborate with specialty resources and partners to support claimants' return-to-work plans.
Featured Jobs
The Client Service Consultant II has overall accountability for the day-to-day administration and client service support of multiple National Account clients. Responsibilities include responding to client requests, leading projects, providing exceptional customer service, coordinating client meetings, and serving as a subject matter expert.
The Senior Long Term Disability (LTD) Claims Specialist evaluates long term disability insurance claims, provides exemplary customer service, exercises independent judgment, critical thinking skills, and effective inventory management.
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