Top Customer Success Jobs in NYC, NY
Kargo is seeking a Senior Client Services Manager to be the main point of contact for client-facing relationships post-sale. Responsibilities include campaign management, client retention, and cross-functional collaboration to drive brand strategy. This role requires deep understanding of products, client needs, and providing top-notch client service.
The Vice President, Customer Success at Kargo is responsible for strategically elevating the customer success group through staff training, client relations, and strategic planning. They lead national customer success teams, manage client projects, and build relationships with internal and external stakeholders to drive client satisfaction and business growth.
Kargo is seeking a Client Services Manager to be the main point of contact for client-facing relationships post-sale. Responsibilities include campaign management, client communication, and driving brand strategy. The role involves collaborating with internal teams to ensure campaign performance and maximize client satisfaction and growth opportunities.
The Associate Director, Client Services, East Coast will be responsible for establishing a standard of customer service, media strategy, and campaign execution across both programmatic and direct IO channels to support revenue generation. They will lead a team of Client Service Managers and Associate Managers to ensure client satisfaction, retention, and growth through strategic campaign management. This role requires deep understanding of products, offerings, and client objectives to drive successful campaigns and renewals.
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