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Top Customer Success Jobs in NYC, NY

2 Days Ago
New York, NY, USA
Entry level
Entry level
Artificial Intelligence • Consumer Web • Machine Learning • Productivity • Sales • Software • Analytics
The Enterprise Growth Strategist at Clay will onboard and implement strategies for clients, ensuring effective use of Clay's tools, fostering customer relationships, and driving product adoption. This role also involves collaborating with the product team to provide customer feedback and develop new programs for enterprise clients.
2 Days Ago
New York, NY, USA
Mid level
Mid level
Artificial Intelligence • Consumer Web • Machine Learning • Productivity • Sales • Software • Analytics
As a Product Support Manager at Clay, you will lead a team of support specialists to ensure exceptional customer support, manage performance metrics, optimize support systems, and collaborate with product and engineering teams. Your leadership will focus on driving team performance while enhancing customer satisfaction and support efficacy.
Top Skills: PythonRSQL
13 Days Ago
New York, NY, USA
Entry level
Entry level
Artificial Intelligence • Consumer Web • Machine Learning • Productivity • Sales • Software • Analytics
As an Enterprise Growth Strategist at Clay, you will work closely with enterprise customers to onboard them, ensure ongoing adoption of the product, and renew and expand their business plans. You'll also provide customer feedback to the product team and help build new programs tailored to customer needs.
13 Days Ago
New York, NY, USA
Mid level
Mid level
Artificial Intelligence • Consumer Web • Machine Learning • Productivity • Sales • Software • Analytics
As a Product Support Manager at Clay, you will lead a team of support specialists focused on engaging with customers and optimizing support systems. Responsibilities include hiring and mentoring staff, achieving monthly support targets, providing feedback for product improvement, and coordinating incident responses.
Top Skills: PythonRSQL
13 Days Ago
New York, NY, USA
Entry level
Entry level
Artificial Intelligence • Consumer Web • Machine Learning • Productivity • Sales • Software • Analytics
As a Product Support Specialist at Clay, you will engage with customers to optimize product use, analyze feedback for product improvement, create user documentation, and collaborate with cross-functional teams to enhance the customer experience.
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