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Top Customer Success Jobs in NYC, NY

4 Days Ago
Hybrid
New York, NY, USA
Mid level
Mid level
Productivity • Software
The Partner Success Manager leads customer journey strategies, overseeing a portfolio of partners and customers to drive success, engagement, and retention through strategic consultation and data-driven decision-making.
Top Skills: AnalyticsMonday.ComProject ManagementSaaSTechnical Skills
8 Days Ago
Hybrid
New York, NY, USA
82K-95K Annually
Junior
82K-95K Annually
Junior
Productivity • Software
As a CX Retention Specialist, you will drive retention initiatives, leverage customer insights, deliver personalized solutions, and collaborate across teams to enhance customer success.
Top Skills: Crm ToolsMachine Learning ModelsPredictive Analytics
16 Days Ago
Hybrid
New York, NY, USA
80K-100K Annually
Mid level
80K-100K Annually
Mid level
Productivity • Software
The Nonprofit Customer Success Manager will lead strategies to assist nonprofits, conduct training, and enhance platform usage, focusing on customer success.
Top Skills: Monday.ComSaaS
Reposted 16 Days Ago
Hybrid
New York, NY, USA
100K-130K Annually
Senior level
100K-130K Annually
Senior level
Productivity • Software
The Senior Enterprise Customer Success Manager builds client relationships, drives product adoption, leads onboarding, and collaborates with various teams to ensure customer success with monday.com.
Top Skills: Monday.Com
Reposted 16 Days Ago
Hybrid
New York, NY, USA
Entry level
Entry level
Productivity • Software
As a Customer Experience Specialist, provide outstanding customer service by troubleshooting issues, recommending solutions, and collaborating with teams to enhance product experiences.
Reposted 19 Days Ago
Hybrid
New York, NY, USA
135K-185K Annually
Senior level
135K-185K Annually
Senior level
Productivity • Software
Lead a team of Customer Success Managers, driving retention and growth, while creating effective processes and managing customer relationships.
Top Skills: Cs Tools
21 Days Ago
Hybrid
New York, NY, USA
110K-145K Annually
Mid level
110K-145K Annually
Mid level
Productivity • Software
The Customer Success Operations Manager will optimize the customer journey, enhance adoption and retention, and manage post-sale operations. Responsibilities include analyzing customer data, collaborating with teams, tracking renewals, and implementing tools for efficiency.
Top Skills: LookerSFDCTableau
Reposted 24 Days Ago
Hybrid
New York, NY, USA
100K-130K Annually
Senior level
100K-130K Annually
Senior level
Productivity • Software
The role involves building relationships with clients, managing onboarding, leading consultations, and advising on product adoption to ensure customer success with monday.com.
Top Skills: Monday.Com Platform
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