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Top Customer Success Jobs in NYC, NY

2 Days Ago
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New York, NY, USA
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Entry level
Entry level
Fintech • News + Entertainment • Software • Database • Financial Services
The Customer Success Specialist at Octus will enhance user adoption and retention by cultivating relationships with clients in the buyside credit investing market, leading onboarding processes, monitoring account health, creating tailored content, and collaborating with internal teams to meet client needs.
2 Days Ago
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New York, NY, USA
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Mid level
Mid level
Fintech • News + Entertainment • Software • Database • Financial Services
The Customer Success Manager will manage a portfolio of global clients in investment banking, ensuring product adoption, driving retention and revenue, and fostering strong relationships to meet client needs. Responsibilities include monitoring performance indicators, strategizing outreach, and collaborating with internal teams to enhance customer experience.
2 Days Ago
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New York, NY, USA
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Senior level
Senior level
Fintech • News + Entertainment • Software • Database • Financial Services
The Senior Compliance Specialist advises product and technology teams on privacy and regulatory matters, identifying compliance risks in product design. Responsibilities include developing compliance materials, researching regulations, and responding to product compliance inquiries.
15 Days Ago
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New York, NY, USA
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Senior level
Senior level
Fintech • News + Entertainment • Software • Database • Financial Services
The Commercial Revenue and Analytics Director is responsible for analyzing commercial performance, driving data-driven strategies, and improving operational efficiency in sales, customer success, and account management. This role requires collaboration with various stakeholders to deliver insights and ensure data accuracy for better decision-making.
Top Skills: PythonSQL
18 Days Ago
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New York, NY, USA
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Mid level
Mid level
Fintech • News + Entertainment • Software • Database • Financial Services
The Customer Success Manager will manage a portfolio of existing global buy-side clients, ensuring they effectively adopt Octus's products while promoting processes that drive retention and revenue growth. The role requires relationship-building with clients, monitoring key performance indicators, and collaborating with internal teams.
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