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Top Customer Success Jobs in NYC, NY

7 Days Ago
Remote
United States
Entry level
Entry level
Healthtech • Social Impact • Software
As a Technical Expert at Grow Therapy, you will drive customer product issue resolution, triage internal tickets, identify bugs, collaborate with Engineering, and document solutions to enhance customer experience and support the Frontline Support team.
Top Skills: SQL
8 Days Ago
Remote
United States
Junior
Junior
Healthtech • Social Impact • Software
The Client Billing Support Specialist at Grow Therapy assists clients and therapists by troubleshooting issues via phone, providing education on the platform, and serving as a resource to ensure customer satisfaction. This involves identifying root causes of problems and working with product teams for platform improvement.
Top Skills: CptIcd-10Medical Terminology
14 Days Ago
Remote
United States
Entry level
Entry level
Healthtech • Social Impact • Software
As a Client Support Specialist, you will advocate for Clients and Therapists by resolving issues via Phone and Live Chat, educating customers on the Grow Therapy platform, and troubleshooting technical problems. Your role is crucial in enhancing customer experience and supporting their journey throughout the platform.
14 Days Ago
Remote
United States
Senior level
Senior level
Healthtech • Social Impact • Software
The Senior Clinical Excellence Specialist (PMHNP) supports licensed therapists and prescribers in enhancing their clinical skills, ensuring compliance with regulatory standards, and promoting continuous quality improvement in mental health practices. Responsibilities include outreach, one-on-one training sessions, monitoring quality initiatives, providing feedback on documentation, and fostering collaboration among clinical peers.
16 Days Ago
Remote
United States
Junior
Junior
Healthtech • Social Impact • Software
As a Client Support Specialist, you will provide exceptional support to clients and therapists, troubleshoot technical issues, and educate users on the platform. Your role involves advocating for users and identifying areas for improvement in the platform based on user feedback.
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