The System Administrator will support over 2400 internal users, manage IT systems and infrastructure, ensure high availability of critical apps, and provide tier 3 support. Responsibilities include overseeing network architectures, enhancing system performance, collaborating with cross-functional teams, ensuring compliance, and responding to IT incidents.

The Senior Business Support Specialist serves as the main contact for internal Client Facing teams, resolving business systems and process issues. This role includes coaching team members, leading process improvement projects, overseeing technical operations, and collaborating with various departments to enhance efficiency.

Provide IT help desk support for 1,600+ internal users in a dynamic environment. Responsibilities include troubleshooting hardware and software issues, setting up new users, maintaining IT assets, network assistance, and A/V conferencing support. Requires 2+ years of IT experience with skills in macOS, G-suite, Microsoft Office 365, Okta, A/V conferencing systems, and JAMF. Strong communication, analytical, and problem-solving skills.