Top Operations Jobs in NYC, NY

The Director of Global Credit and Equity at MetLife Insurance Investments focuses on managing investment grade and below investment grade public and private credit. Responsibilities include developing investment strategies, overseeing portfolios, collaborating with various teams, conducting analysis, and managing risk/return dynamics.

The Pet Claims SME collaborates with the Pet Claims team to apply expert knowledge of claims procedures and veterinary terminology. Responsibilities include analyzing claims issues, tracking enhancements, clarifying policies, and handling escalations. Strong analytical skills and detail orientation are essential for improving processing practices and the overall customer experience.

The Pet Claims Supervisor oversees the claims team, ensuring efficient claims processing and customer retention. Responsibilities include managing staff, handling escalations, tracking team performance metrics, developing training processes, and implementing improvements to claims operations. Strong leadership and problem-solving skills are essential.

The AVP of Employee Relations Investigations oversees a global team to manage workplace issues, ensuring ethical handling of investigations, developing operational metrics, and partnering with legal functions. Responsibilities include mentoring investigators, conducting thorough investigations, and enhancing employee relations capabilities through strategic training and data analysis.

The VP of US Business Strategy & Execution will lead strategic initiatives, manage the US Business strategic planning process, and oversee collaboration across various business units. This role includes research, analysis, and execution of growth strategies while developing and retaining talent in the strategy team.

This role involves developing and implementing pricing strategies for Vision insurance products, collaborating with underwriting and CFO teams, supporting regulatory filings, enhancing pricing tools, and analyzing financial data to inform decision-making. Strong analytical skills and a solid grasp of financial/statistical principles are essential.

As Vice President of State Advocacy & Supervision, you will lead advocacy efforts in New York, manage legislative and regulatory affairs, engage with state legislators, secure regulatory approvals, and assume leadership roles within industry groups. You will play a key role in MetLife's corporate objectives and ensure compliance with applicable laws and regulations.