Top Operations Jobs in NYC, NY
Lead and manage global workplace projects for MetLife, responsible for project success from conception to closeout, collaborate with stakeholders, manage financials and reporting, and ensure timely delivery of projects.
The Workforce Reporting Lead will oversee and manage public-facing reporting of workforce metrics with a focus on Sustainability reporting and other ESG requirements such as Corporate Sustainability Reporting Directive (CSRD). Responsibilities include providing guidance to cross-functional teams, maintaining detailed records, leading report preparation, monitoring changes in requirements, developing reporting tools, collaborating with auditors, and improving reporting processes.
As a Compliance Associate at MetLife's Investments Compliance Department, responsibilities include monitoring and resolving alerts/guideline breaches, providing guidance on client guidelines, and reviewing trading activities for compliance. Required qualifications include 2-4 years' experience in Investment Management, strong communication skills, detail orientation, and the ability to work independently and in a team environment. Preferred qualifications include a college degree, experience in public fixed income asset management, and knowledge of BlackRock-Aladdin.
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The Agricultural Strategies Group Director position at MetLife Investment Management involves overseeing a large agricultural investment operation, managing a team of mortgage originators, and maintaining a network within the agricultural investment and lending industry. Responsibilities include leadership and management, loan origination, and portfolio management of agricultural loans totaling over $8 billion.
The Pet Claims Coordinator accurately reviews medical records and invoices, evaluates coverage and settles pet health insurance claims, communicates with stakeholders, and performs various claim processing functions.
Lead Operational Risk Consultant role at MetLife supporting Global Customer Service & Operations. Responsibilities include supporting risk assessment activities, issue management, trigger assessment, data analysis, communication with stakeholders, training, and implementing risk metrics. Requires 5+ years of risk management experience, with 2 years in the financial services industry.
Lead Operational Risk Consultant role focused on supporting Global Customer Service & Operations in South America. Responsibilities include leading Non-Financial Risk Assessment activities, preparing reports on outcomes, supporting issues management process, and providing training on risk best practices. Required skills include fluency in Spanish, 5-6+ years of Risk Management experience, financial services industry experience, and a Bachelor's degree in a related field.
The Pet Claims Team Lead is responsible for providing daily direction to claims associates, resolving customer escalated issues, coaching team performance, and ensuring team goals are met. This role requires leadership, problem-solving skills, and attention to detail in operational procedures.
Provide actuarial, pricing, and technical support to the Annuity business teams, evaluate risk, and ensure profitable growth. Interact closely with all areas of Retirement Income Solutions (RIS) and enterprise stakeholders. Produce standardized reporting and metrics for new sales and inforce on a monthly & quarterly basis. Identify and implement process and documentation improvements.
Responsible AI Risk Manager overseeing day-to-day AI risk management operations, implementing responsible AI practices in operational workflows, coordinating risk assessments, tracking and monitoring AI-related risks, ensuring compliance with AI ethics guidelines, preparing reports for senior management, and liaising with AI teams and external partners.
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