Top Tech Jobs & Startup Jobs in NYC, NY

Lead day-to-day operations for Short-Term Disability and FML Claim Specialists, ensuring quality service and managing a team of leaders. Oversee claims and implement process improvements while fostering effective teamwork and communication.

The Lead Product Owner is responsible for driving product development by collaborating with agile teams, defining product features, overseeing priorities, and enhancing customer experience. This role involves leadership in identifying stakeholder needs and making decisions to deliver maximum value through effective communication and problem-solving.

The Product Owner will manage the migration of reporting solutions from legacy systems to the Catalyst platform, collaborating closely with teams to ensure successful implementation and enhanced customer experience while overseeing prioritization and refinement of features and user stories.

The Director of Global Credit and Equity at MetLife Insurance Investments focuses on managing investment grade and below investment grade public and private credit. Responsibilities include developing investment strategies, overseeing portfolios, collaborating with various teams, conducting analysis, and managing risk/return dynamics.

The Pet Claims SME collaborates with the Pet Claims team to apply expert knowledge of claims procedures and veterinary terminology. Responsibilities include analyzing claims issues, tracking enhancements, clarifying policies, and handling escalations. Strong analytical skills and detail orientation are essential for improving processing practices and the overall customer experience.

The Customer Engagement Manager oversees the entire customer journey to enhance engagement and retention. Responsibilities include analyzing performance metrics, implementing marketing strategies, leading reporting on customer statistics, and creating marketing materials. The role also involves managing social media channels and championing the brand's engagement with policyholders.

The Senior AI Engineer will design and develop innovative AI solutions, implement GenAI building standards, collaborate with cross-functional teams, and adopt best practices in AI technologies and methodologies. Responsibilities also include resolving production issues and guiding the team in AI application development using various technology stacks.