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The Product Support Representative provides technical support for Dropbox products, primarily handling customer issues via various communication channels. The role involves achieving product knowledge, meeting KPIs, suggesting solutions, and documenting recurring issues for product improvement.
As a Legal Intern at Dropbox, you will work closely with the legal team to gain practical experience in law and business. You'll engage with various stakeholders, assist in evaluating issues faced by the company, and help improve departmental processes under the guidance of attorneys.
The Senior Enablement Partner will develop and manage role-based sales skills training for front line sales representatives and leaders. This includes creating training programs, optimizing sales processes, collaborating with cross-functional teams, and measuring the effectiveness of enablement initiatives. Strong experience in sales and enablement is essential for this role.
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The Senior Account Manager at Dropbox is responsible for managing and growing customer relationships, ensuring retention and upselling products. Responsibilities include maintaining forecasts, conducting discovery conversations, delivering product demos, and collaborating with Customer Success Managers to drive revenue. The role requires strong communication and negotiation skills, consultative selling experience, and expertise in technical sales.
As a Design Researcher, you will drive user-centric research to inform product vision and strategy at Dash. Collaborating with engineers, designers, and product managers, you will uncover user needs and translate findings into actionable insights. Your work will influence AI/ML-powered offerings, refining research methods to deliver high-quality solutions. You'll advocate for user-centric approaches and share research insights across teams to shape impactful decisions.
As a Staff Product Manager, you will lead teams to define and build product and platform capabilities for Dropbox. Your responsibilities include setting the product vision, collaborating with cross-functional teams, driving innovation, managing product roadmaps, and understanding customer needs. You'll leverage your deep industry knowledge and analytical skills to ensure successful product delivery and positioning in the market.
The VP of Engineering for Core at Dropbox will lead the engineering initiatives for core products, ensuring high-quality deliverables and fostering a culture of innovation and collaboration. The role involves managing a large engineering organization, setting technical direction, and aligning engineering output with business strategy.
The Senior AI Governance Program Manager at Dropbox will design and implement AI governance frameworks, manage compliance and risk associated with AI products, collaborate with various teams to integrate AI principles, and advise senior leadership on regulatory changes affecting AI. The role requires strong project management and communication skills, and an understanding of ethical AI standards.
The Marketing Funnel Operations Manager will optimize lead management processes across marketing and sales. Responsibilities include designing workflows, managing lead distribution systems, analyzing data for performance metrics, and collaborating with various teams to improve lead funnel efficiency.
The Procurement Data and Insights Lead at Dropbox is responsible for enhancing procurement intelligence through data accuracy and actionable insights. The role involves collaboration across various functions to develop innovative, data-driven solutions, leveraging AI and automation. The incumbent will also manage stakeholder expectations, communicate insights effectively, and foster continuous improvement within procurement processes.
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