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Assist customers in utilizing the company platform, provide advanced configuration guidance, collaborate with product teams, understand security threats, and maintain expertise on products and technologies.
HUMAN is seeking a Technical Account Manager to ensure customer satisfaction, develop client relationships, provide exceptional customer support, collaborate with internal teams, and gather feedback from customers.
The Senior Director of Product Management at HUMAN will spearhead the full lifecycle of a new HUMAN Defense Platform, lead product incubation, collaborate across teams, translate compliance into engineering, and prototype and architect solutions tailored for highly regulated entities in the government and financial sectors.
Supervise and streamline payment applications, address billing inquiries, execute strategic collection efforts, maintain metrics, establish collection policy, oversee month-end close procedures, lead evaluation of AR system needs, build relationships with stakeholders.
Lead research initiatives for top customer accounts, provide specialized insight reports, improve product quality, collaborate with Customer Success Engineering teams, identify impactful detection leads, deploy defenses for emerging threats, analyze historical data, and maintain product excellence through improvements.
Director of Product Management role for Account Defender product at HUMAN. Responsible for strategy, roadmap, team supervision, revenue growth, customer engagement, and sales support. Must be experienced in product leadership for early-stage products in dynamic environments.
Seeking a Senior Account Executive to manage the sales cycle, present products to clients, convert opportunities into revenue, articulate value propositions, and forecast opportunities. Must have 4+ years of SaaS, cyber security, or similar selling experience.
The Senior Software Engineer at HUMAN will be part of the MediaGuard team focused on developing innovative solutions for Ad Tech platforms. They will work on analyzing and preventing fraudulent activities in the Ad Tech ecosystem using Golang and distributed architectures.
Seeking a strategic and dynamic Director of Customer Marketing to lead customer engagement and advocacy efforts, enhance customer lifecycle, prioritize retention and expansion, and manage a robust Customer Loyalty and Advocacy program.
The Channel Partnerships Manager plays a key role in driving partner revenue and building strategic relationships in the East Coast. Responsibilities include creating go-to-market plans, managing partner relationships, driving partner forecast processes, and delivering growth for HUMAN Security solutions. The ideal candidate has a strong track record in partner sales, 5-10 years of experience, and expertise in building relationships with partners.
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