Top Tech Jobs & Startup Jobs in NYC, NY

The Senior Director of Controls and Compliance will lead the internal controls program, performing regulatory compliance audits and working cross-functionally across the business. Key responsibilities include building an effective compliance function, collaborating with stakeholders, supporting M&A activities, and providing training related to SOX controls.

The Customer Support Operations Lead is responsible for managing and enhancing the efficiency of customer support functions. This role includes data analysis, performance oversight, identifying trends, auditing processes, and optimizing operations while closely collaborating with team leads and supervising support channels.

The BPO Program Manager will lead the implementation of business initiatives and enhance the efficiency and performance of third-party BPO partners. They will act as a liaison between the business and outsourced customer success programs, manage budgets, analyze data for trends, and collaborate with various teams to ensure program success and continuous improvement.