Top Tech Jobs & Startup Jobs in NYC, NY

The Small to Medium Business Account Executive will engage field businesses, offering tailored telecom solutions, ensuring customer satisfaction while achieving sales targets. Responsibilities include lead generation, educating customers on products, closing sales, and maintaining post-sales relationships.

The Supervisor Workforce Strategy & Operations will lead workforce planning initiatives and optimize staffing models to enhance operational efficiency. Responsibilities include team leadership, workforce strategy development, operational efficiency analysis, and performance management. This role involves collaborating with multiple departments to ensure effective implementation of strategies that meet service level goals.

The Senior Learning Specialist is responsible for developing and delivering training programs for Customer Care and Retention teams, ensuring alignment with operational goals. They create relevant training content, assess effectiveness, and collaborate with leadership to improve learning experiences and performance outcomes.