Top Tech Jobs & Startup Jobs in NYC, NY
As a Project Analyst in Client Services, you'll focus on optimizing payment operations and enhancing customer experience through data analysis and project management. Your role involves implementing automations, managing project specifications, and collaborating with cross-functional teams to drive operational excellence.
The Instructional Designer will design and develop creative training approaches focusing on payment operations and customer experience. This role will involve collaboration with various teams to align training programs with organizational goals, manage training content, gather feedback for continuous improvement, and oversee the Learning Management System.
As a Sales Development Representative, you will qualify and enroll vendors onto the Melio Supplier Network, manage supplier calls, provide onboarding, and drive revenue through upselling premium features. You will also offer product feedback for further development.
The Director of Payment Operations will lead and manage payment operations, focusing on optimizing systems and processes, handling incident management like fraud and disputes, and collaborating with internal teams to enhance operational efficiency. They will also ensure uninterrupted support from vendors and mitigate risks effectively.
As a Customer Success Manager, you will oversee client relationships and drive customer engagement, retention, and upselling. You'll collaborate across teams, analyze customer needs, and implement new processes to enhance the client journey. Additionally, you will utilize tools like Salesforce and Tableau to communicate effectively and assess impact.
The Director of Marketing will develop and execute the overarching marketing strategy for Melio, manage a global team, lead creative marketing campaigns, and conduct customer research to identify strategic opportunities and maximize ROI.
The Director of Partner Marketing will lead the strategy for co-marketing programs, aligning with partners and internal goals. Responsibilities include developing marketing playbooks, monitoring campaign performance, collaborating with cross-functional teams, and fostering strong partner relationships to drive customer adoption and revenue growth.
The Senior Regulatory Counsel will coordinate state Money Transmission License applications and manage regulatory affairs at Melio. Responsibilities include providing legal advice on regulatory matters related to products and services, managing regulatory examinations, and ensuring compliance with applicable laws and regulations.
The Account Executive, Accountants will manage the full sales cycle for selling to accountants and bookkeepers, focusing on prospecting, product demonstrations, closing deals, and achieving sales targets. The role involves building relationships with key decision-makers and collaborating with internal teams to ensure customer satisfaction and improvement of sales strategies.
As a Full Stack Engineer, you will build and maintain integrations with partners, develop custom solutions for small businesses, handle API development, and ensure smooth integration processes. You will work across the entire stack using various technologies to meet partner requirements and enhance product features.
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