NYC Tech Jobs and Startup Jobs

47

Senior Director, Customer Success and Implementati…

Crossix
Greater NYC Area
4 hours ago
Leverage first-hand knowledge of specialty pharmacy data and analytics. Maintain customer success via subject matter expertise in client-facing engagements. Retaining and growing client relationships. Manage team of customer success associates. Work closely with Business Development through post-delivery client interactions.

IT Administrator

Sisense
Greater NYC Area
23 hours ago
+17
The IT Administrator's role is to ensure the streamlined operation of the organization through its technological infrastructure. This individual will run IT-related activities of the organization, as well as provide administrative direction and hands-on support for daily operational activities.

Technical Partnership Lead

<intent>
Greater NYC Area
1 day ago
+49
As a Partner Support Engineer (aka Technical Partnership Lead), you will you will work with Intent’s Partner Integration Engineering team, supporting the launch of products on partner websites and helping ensure they continue to work beautifully over time. You’ll contribute in lots of high-impact ways — from creating documentation, configuring ad placements, validating partner development activity, troubleshooting and resolving technical issues, and contributing to growing a full client support function. 

Information Security Governance Risk and Complianc…

DoubleVerify
Greater NYC Area
1 day ago
+31
The security governance, risk, and compliance manager will be responsible for defining, implementing and leading a GRC function in the CISO office. He will create the security risk strategy and provide cyber governance and risk management oversight; establishing and managing the security policy framework and relevant standards; overseeing applicable security, privacy, contractual and compliance requirements (i.e. SOC2, MRC, ISO27001, GDPR, CCPA, NIST, DPAs and local privacy laws) through strategy development, controls definition and assessment and process oversight.

Senior Customer Success Manager

CB Insights
Greater NYC Area
1 day ago
+24
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include the world’s leading corporate Strategy and Innovation groups along with venture capital firms. This position dedicatedly governs customer relationships and consistently illustrates the value delivered through CB Insight’s software & services.

COO

IT Engineer

IT Ops Lead

Senior Analyst, Cyber Security

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Director of Customer Experience

Talkspace
Greater NYC Area
4 days ago
+22
We are looking for an experienced Director of Customer Experience to lead our team in our NYC Headquarters. This role would be responsible for ensuring all support and operations functions are. The Director of CX is an expert in devising processes, thinking analytically, and skilled at organizing teams to simultaneously meet current needs and building to scale. This role is perfect for someone who is empathetic, able to see situations from the customer’s perspective, and leads with both humility and a servant leader mindset. We are looking for someone who is an expert at continuously delivering best-in-class experiences at scale and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Director Advisory Services

Collibra
Greater NYC Area
5 days ago
+37
Partner closely with the Senior Leadership Team to successfully achieve sales objectives. Design and implement long-term strategy for the function including establishing clear processes, best practices and performance standards as well as go-to market offerings for Advisory Services. Develop talented individuals who can act as strategic advisors and reframe the client’s complex business questions into simple tasks they can easily solve through Collibra’s solutions.

Application Support Engineer

Compliance Officer

Executive Assistant

Premium Support Engineer

Customer Advisory Manager

Customer Advisory Manager

Customer Advisory Director

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Executive Assistant to the CEO

Stack Overflow
Greater NYC Area
6 days ago
+33
Stack Overflow is looking for an Executive Assistant to the CEO who is detail-oriented, innovative, and organizational pro. The Executive Assistant will work from our New York City headquarters and report to the Sr. Manager, Employee Experience. The ideal candidate will have a positive can-do attitude and a commitment to providing outstanding support with a wide range of responsibilities in a fast-paced environment. 

Sr. Director of Business Operations

Bizly
Greater NYC Area
6 days ago
+18
Sales and User Operations: build the "railroad tracks" from customer demo thru to successful implementation, onboarding, and user adoption, utilizing both internal and contracting resources. You will build bridges between sales, customer success, and our user support team. Supplier Operations: oversee our product, engineering and contracting resources to enable rapid growth of our supplier directory across North America and then international. Team and General Operations: support the CEO and assist with installing and overseeing an OKR system across departments as well as identify improved systems for talent sourcing, management, and company operations.

Director of Customer Success

Bizly
Greater NYC Area
6 days ago
+18
Customer Success Processes: build the "railroad tracks" of our customer success implementation and onboarding process and workflows. You will work with our team to build out a set of scalable assets and workflows that makes our customers shout about how great it is to work with Bizly. Customer Success Operations: take on a few of our big accounts as their customer success lead, and use that experience to create systems and processes that filter down to our customer success managers and help us scale our customer success team. Helping us create alignment and visibility around shared success definitions with customers, and provide transparency to track their success. Adoption, Retention, and Growth: work to help Bizly innovate a system that accomplishes two objectives - making BIzly successful for the organizations we serve; while also achieving widespread adoption across their employee base.

Customer Success Manager

Peakon
Greater NYC Area
6 days ago
+28
At some companies you can feel the momentum building. People are engaged, they're approaching their work with energy, enthusiasm and resilience. Being part of the organizations becomes part of your own identity. At others, it feels impossible to get everyone pulling in the same direction. People lose sight of the company's purpose, they start looking out only for themselves – or elsewhere for new opportunities. We started Peakon to help companies

Office & Employee Experience Manager

GlossGenius
Greater NYC Area
1 week ago
+16
About GlossGenius We make powerful software that’s helping beauty and wellness salons and studios manage and grow their business through an integrated booking, payments and marketing platform. As part of a dynamic and quickly growing team, you’ll be directly involved with helping small business owners be more successful and do what they love.  About the role We’re looking for an enthusiastic, dynamic and highly organized Office & Employee

IT Specialist

Imagen Technologies
Greater NYC Area
1 week ago
+23
Maintain the entire inventory process for all computers and peripheral IT equipment from start to finish, from ordering the equipment, executing the setup and installation and troubleshooting any issues that arise in the future. Install and test software configurations for various team roles and ensure that proper user privileges are configured and the system meets company defined security standards. Establish system images and process to ensure consistency in equipment configuration. Educate and support remote users on the appropriate use of a variety of corporate and clinical software including video conferencing platforms, VPN applications, IP phones, diagnostic workstations, and CRM solutions. Manage relationships with doctors, hospital IT staff, and other personnel to proactively ensure all hardware, software and network integrations are set up and working fluidly. Resolve urgent issues immediately and sometimes in a high-pressure environment (e.g., patients are unable to receive care unless IT issue is resolved).

Customer Success Specialist

Lukka
Greater NYC Area
1 week ago
+26
Reconciling large crypto transaction data sets. Normalizing crypto data across all client accounts. Educating customers on crypto accounting . Managing multiple clients on a monthly basis. Understanding the nuances of taxable blockchain events.

Customer Success Manager

Sisense
Greater NYC Area
1 week ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quartely business reviews, account documentation, reference management and account planning sessions Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units.

Head of Fulfillment & Distribution

LeafLink
Greater NYC Area
1 week ago
+18
As the first member of the LeafLink Fulfillment and Distribution Team, the Head will review, strategize and execute on the inclusion of shipping services for LeafLink’s marketplace customers. Our marketplace is already managing over 20% of all legal cannabis wholesale orders in the US and this position has the unique opportunity of setting the standard supply-chain logistics in our rapidly-growing space. This team member will own the concept, from start to finish, that empowers licensed cannabis Brands to incorporate last-mile delivery to create consistency and reliability for Retailers.

Property Manager

Venn
1 week ago
+31
The Role We are currently hiring a Property Manager. The role will reside at our office in the neighborhood of Bushwick in Brooklyn and work directly with our Head of Real Estate on all aspects of asset management: Ensure proper maintenance and security for all properties Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed Respond to emergencies 24/7 and coordinate resolution B

Senior Linux Specialist

Sisense
Greater NYC Area
1 week ago
+17
The ideal candidate will be an integral part of the Customer Success team and will be the front line that gets to know the customers best and help them succeed and grow with us. Technical Solutions Consultant understand their requirements and collaborate with the rest of our talented teams to provide them with a unique customer experience and service. Customer Delight is not just a motto at Sisense, it’s what we truly believe in. As an Technical Solutions Consultant, you will work through complex data environments with customers from all sizes and industries, to deliver exceptional support and value over our amazing product.

Head of Markets

Quartet Health
Greater NYC Area
1 week ago
+32
The Head of Markets will lead our team of General Managers in charge of on-the-ground operations across all Quartet Health markets in the U.S. This team of line leaders is responsible for building strong local presence in each of our markets, partnering with leading Health Systems, physician practices, and other channels to start patients on their journey to get the mental health care they need. 

Manager, Content Strategy and Operations

Bizly
Greater NYC Area
1 week ago
+20
Hospitality supplier content: you will own our hospitality supplier database and content. This means you will own our relationships with content API providers, and you will have direct oversight on the maintenance of our database, working with our product team (on voice and tone), engineers (on API updates), content contractors (on expansion) and/or identifying new resources as required to oversee the growth of our directory. You will build intelligent systems to rapidly scale and quality control our venue directory. Hospitality supplier relationships and partnerships: as a “no commission” platform in the events world, we are looking to extend our industry presence rapidly. You will be responsible for sales and partnership outreach across hotels, restaurants, activities, and unique venues. You will work with our product and engineering team to develop products that make it easy for these venue groups to manage their own content and get business from Bizly. International growth: You will be responsible for strategizing and executing the growth of our hospitality directory in Europe and Asia. Here you will work with our sales and operations team, and you will be involved in leading an effort to internationalize our directory.

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