NYC Tech Jobs and Startup Jobs

7

Knowledge Base Manager

Haven Life
Remote
14 hours ago
+46
We're a MassMutual-owned company with a new product that started in 2016. We are looking for someone to enhance and revamp our virtual knowledge base so customers will actively seek our online, self-directed, learning portal because of the immense value the portal provides. To create such an environment, you will need to fully understand what drives customer behavior to self-serve, the customer experience, frequently asked questions and common issues. Although you don’t need the technical knowledge depth of a Developer Support Engineer, you need to be tech-savvy and interested in the DevOps world and jargon. You also need to be creative, proactive, have a bunch of ideas about how to improve our KB infrastructure and architecture and excited about the purpose of content serving knowledge. An output of your creativity and content creation/curation should be an active reduction in customer support center calls and an environment that shows active engagement.

Legal Counsel

Haven Life
Greater NYC Area
1 day ago
+46
We are seeking a dynamic attorney with a general understanding of the financial technology space who is comfortable working in a variety of legal disciplines, including insurance, privacy, intellectual property, e-commerce, and corporate law. In this role, you will work with the Head of Legal to help advise and support this growing team on a broad range of issues affecting our strategy and products. Responsibilities include:

Regulatory Analyst

Haven Life
Greater NYC Area
2 days ago
+46
Monitor new legislative, regulatory and case law developments; assess potential implications for the business, summarize and implement recommendations. Contribute to and oversee the implementation of changes to internal procedures. Interacts with all levels, including leaders in the organization.  Draft and review procedures, participate in project teams, conduct process reviews, create and deliver educational materials, and consult on business questions. Partner with compliance and business owners to oversee and complete required updates. Lead discretionary reviews to identify business and compliance risks and drive business readiness efforts including quality assurance reviews prior to agile releases.  Identify legal issues that require attorney consideration and articulate such issues to attorneys. Perform legal research and summarize issues for attorney review. Assist with drafting and review of legal documentation, including contracts and correspondence. 

Data Analyst

Mulberry Technology
Greater NYC Area
4 days ago
+15
Design, implement and maintain reporting dashboards that track key business metrics and provide actionable insights. Conduct research to aid competitive price analyses. Improve internal data dissemination processes and strategies. Develop processes and systems to democratize data within the company. Conduct data analysis to make business recommendations (e.g. cost-benefit, forecasting, impact analysis). Develop and automate reports, iteratively build and prototype dashboards to provide insights at scale, solving for business priorities. Improve analytics practices and documentation. Suggest improvements in the tools and techniques to help scale the team and make it more efficient.

Senior Data Engineer

LeafLink
Greater NYC Area
1 week ago
+21
LeafLink is seeking a Sr Data Engineer to join our New York team. As a senior member of the data engineering and analytics team, you will be in a position to have a direct impact on how LeafLink harnesses its first party data from various sources to generate business value. You are deeply passionate about organizing and managing data. You believe and understand the value that powerful reporting and analytics can drive for the business. The ideal candidate will have a structured and detail oriented approach to solving problems using a diverse technical toolkit. The ideal candidate should be personable, efficient, rooted in an experimentative and fact based mindset. Bringing people along, communicating and gathering feedback on plans with internal and external stakeholders and collaborating cross-functionally should come easily to the candidate.

Analytics Engineer

LeafLink
Greater NYC Area
1 week ago
+21
As a Business Intelligence Analyst, you will help to drive operational efficiency and improve business outcomes through actionable, insightful data analysis and visualization. You will own our internal reporting by maintaining our existing KPI reports and dashboards, but also building on them to surface new insights and drive improved company performance. You will work with key department stakeholders to understand business needs, gather requirements, and build reports and dashboards to power their daily decision-making. 

Analytics Associate

Policygenius
Greater NYC Area
1 week ago
+37
Partner with cross-functional teams to address business questions and diagnose problems; apply both creative and rigorous analyses; and drive insights into actionable business decisions. Work across the entire organization to help define, set, and track KPIs and OKRs for success. Work with the operations team to drive efficiencies and continuous improvement. Work with the marketing team to support a world class growth engine. Work with the engineering team to develop algorithms that continue to drive fintech innovation in the insurance industry. Work with finance to accurately track and analyze the financial health of the company. Participate in company strategy development and operational capacity allocations.

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