Manager, Market Operations
Greater NYC Area
In this role, you will be responsible for overseeing end to end operations for the Health Home Program, including operational components of HARP member connection to Home and Community Based Services. You will create and maintain Health Home related policies, participate in coalitions, NYS DOH sponsored meetings, or related local government supported meetings, and act as the point person to EmblemHealth for all things Health Home-related. You will also be the point person for all central Cityblock resources that are helping to support the program, including Data, Operations, Clinical Build, Training and Development, and Product. In this role, you will ensure that the Health Home requirements are built into the Cityblock care model, so that the member experience will remain unchanged. You will also act as a support for the care team members who are supporting a Health Home and/or HARP population, assisting with connection to outside Health Homes, HCBS providers, and providing general resources/updates.