NYC Tech Jobs and Startup Jobs

304

IT Support Analyst - New York

Tempus
Greater NYC Area
2 days ago
+13
As an IT Support Analyst, you'll play a critical role in fulfilling the mission of Tempus by providing the IT Services that will enable Tempus to deliver world-class technology driven care to our clients and their patients.

IT Support Specialist

CLEAR
Greater NYC Area
2 days ago
+12
CLEAR is looking for an IT Support Specialist with solid communication, organization, and technical skills, to help support our rapidly growing corporate user base. This is an opportunity to join a group of professionals providing excellent support to a dynamic, fast-growing enterprise. The responsibilities for this role include.

SVP, New Verticals

GM, Enterprise & Digital Identity

Senior Infrastructure Security Engineer

Director, Market Operations

Cityblock Health
Greater NYC Area
2 days ago
+19
As the Market Operations Director, you will partner with the Regional General Manager and Regional Chief Health Officer with to oversee processes, operations, systems and infrastructure that support direct services provided to Cityblock’s members through our innovative care model. Reporting initially to the Cityblock Chief Operating Officer, and eventually to the Regional General Manager of the market, the Operations Director will play an integral role in operationalizing Cityblock’s care model in the clinic practice setting and out in the community. This leader will oversee the deployment of efficient and scalable operational infrastructure to support our care teams on the ground. You will collaborate closely with clinic care team leads to ensure that all necessary workflows are built and implemented effectively, and that we are measuring our progress accurately and insightfully. You will model the way around how others in the market think about ongoing process improvements, operating with excellence, and ensuring that we constantly improve. This leader will also collaborate with the regional and national operations team, owning all cross-functional initiatives that involve the market, and ensuring they are executed thoughtfully and thoroughly.

Customer Support Specialist

EquityZen
Greater NYC Area
2 days ago
+33
EquityZen is an early-mid stage financial technology company, backed by leading venture and private equity investors. We're looking for a Customer Support Specialist to join our growing team as we redefine private markets. This person will be responsible for resolving all incoming customer issues, summarizing user pain points for the product team, and designing processes to scale our support function as we continue to grow. If your passionate about improving user experience and want to help us improve on our platform, let’s chat!

IT Manager

theSkimm
Greater NYC Area
2 days ago
+27
Skimm HQ is growing quickly and we’re looking for someone to join us as our first in-house IT Manager. You will have the opportunity to build our IT foundation and enhance our practices. You’ll manage all of our internal systems and technologies, as well as provide day-to-day IT support to help the company work more efficiently and securely. Reporting to our Director of Engineering and working alongside our Engineering team, you will also have the opportunity to learn about software operations and infrastructure. 

Operations Associate

Drive Sally
Greater NYC Area
2 days ago
+15
Overview As an Operations Associate, you will help us achieve our mission by managing the core of Sally’s platform: drivers and vehicles. First, our customers: the drivers. You will convert prospects into customers, and convert customers into the safest and highest-earning rideshare drivers in NYC. Your job will be to engage, empower, and support all Sally drivers 24 hours a day.  Second, our assets: the vehicles. You will oversee the entire

Director, Business Development

The Trade Desk
Greater NYC Area
2 days ago
+16
You are a master relationship builder, sales leader, and creative problem solver. You exhibit high emotional intelligence and professionalism at all times, and are a true consultative business partner with your clients. This high visibility role offers an unparalleled opportunity to work as a senior individual contributor with a highly strategic and focused portfolio. You are versed in the agency landscape, with key senior relationships already established.

Product Support Engineer

Bluecore
Greater NYC Area
2 days ago
+24
We are looking for a passionate, creative, and highly competent Product Support Engineer. Your job is to make the lives of our customers (both external and internal) as easy as they can be when it comes to getting more out of our product. This is an integral role at Bluecore as you will help work through any challenges our customers have with our product and ultimately make them want to shout from the rooftops about how much they love Bluecore. We are a rapidly growing company with an “all hands on deck” and “roll up your sleeves” work ethic. The ideal candidate is a customer-centric out of the box thinker who loves solving challenges for our customers and is resourceful & tenacious.

Enterprise Security Engineer, IT

WeWork Technology
Greater NYC Area
2 days ago
+40
The Ie Security Engineer will be responsible for securing and hardening The We Company’s infrastructure including but not limited to systems, networks, endpoints, SaaS integrations, and IoT devices. The engineer will work closely with We’s Corporate and Building Technology, Product, and Engineering teams to ensure the security of our infrastructure. The ideal candidate with be tenacious, vendor agnostic and familiar with large internal networks and systems. You will participate in security reviews of our infrastructure, help with research, and test new technologies.

Director, Corporate Systems

Response Specialist, Product Support

SaaS Application Administrator

Operations Associate

Clear Street
Greater NYC Area
2 days ago
+32
At Clear Street, we are disrupting the institutional brokerage and clearing market by modernizing archaic industry segments with brand new technology. We’re changing the way institutional investors interact with the markets; offering an alternative to working with big banks. Our cloud-based API technology will empower clients to clear, settle, and finance trading activity while accessing real-time risk and position information. Our platform is

IT Support Engineer I

AlphaSights
Greater NYC Area
2 days ago
+36
AlphaSights is looking for a proactive and driven individual to join the Technical Operations Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the IT Support Engineer I therefore represents a visible and valued opportunity for the right candidate to have an immediate impact in the New York office. From day one, you will be given areas of responsibility and be expected to manage your own time. You must maintain a positive, problem-solving mindset, and take responsibility for both your successes and failures. You also need to be proactive, creative, and enjoy interacting with other people. We expect you always to be looking for ways to improve your work while at the same time being committed to helping the wider team succeed.

Manager, Logistics

Rent the Runway
Greater NYC Area
2 days ago
+38
About Us: At Rent the Runway, our mission is to make women feel empowered and self-confident every single day by combining best in class technology, logistics, and customer service. Since our launch in 2009, we’ve developed proprietary technology, a one-of-a-kind reverse logistics operation, stores of the future, a viral brand, relationships with hundreds of fashion designers - and we are passionate about continuing to innovate our customer

Team Lead, Operations

Claims Team Lead

Manager, Operations

Store Experience Manager

Sr. Manager, Dry Cleaning Operations

Sr Manager, Operations

Store Operations Manager

Drop-Off Box Team Lead

Customer Experience Associate II

Operations Associate

General Manager, Operations

Weekend Team Lead, Customer Experience

Customer Experience Associate II - Weekends Only

Store Experience Associate

Network Engineer

Load 10 more jobs16 jobs at Rent the Runway

Remote Customer Experience Associate (Part-Time)

Harry's
Greater NYC Area
2 days ago
+32
The Customer Experience Team serves as a direct bridge between the Harry's brand and the people who use our products. We strive to create an effortless experience for everyone who reaches out to our team, and we serve as an advocate for our customers in an effort to drive changes to the overall Harry’s experience. We bring the voice of the Harry's brand to our customers, and the voice of our customers to the broader Harry's team. We value our diverse and inclusive team.

Director, Acquisition Marketing and Digital Product

Distribution Sr. Associate - New Growth

Customer Experience Manager (NewCo)

Customer Support Associate (Night Shift - Remote)

Aircall
Greater NYC Area
2 days ago
+33
Answer customer inquiries and requests through email, phone and chat support in a timely manner. Gather product feedback and customer insights in order to constantly improve the customer experience. Escalate concerns to relevant individuals across the Customer Support team and beyond. Properly manage and document all work performed as part of ticket queue management in Zendesk.

Manager, Real Estate Transactions

Knotel
Greater NYC Area
2 days ago
+18
Reporting to the Director of Real Estate, the Manager, Real Estate Transactions will play a critical role in expanding Knotel’s property portfolio. S/he has deep knowledge of institutional players in New York City’s commercial real estate market and will help build partnerships that fuel Knotel’s growth. Our team embraces curiosity, integrity, and tenacious problem-solving, and the Manager, Real Estate Transactions will contribute to this culture

Space Operations Manager

IT Service Delivery Engineer

Chief of Staff

Workplace Strategist

Head of IT

Director, Real Estate

Senior Manager, Enterprise Solutions

Corporate Counsel

Real Estate Counsel

Global Enterprise Manager

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Senior Manager, IT Audit

Yext
Greater NYC Area
2 days ago
The Senior Manager, IT Audit is responsible for developing, managing, tracking, and reporting on Yext’s IT audit program. Reporting directly to the head of Internal Audit and working closely with the IT Risk and compliance team, they conduct ongoing assessments of technology related risks and manage the execution of related assurance programs, including the Company’s SOX compliance program. They manage the team of co-sourced resources on the execution of the audit program and work closely with external auditors to address information requests, track issues, and negotiate remediation strategies in connection with SOX compliance, and annual financial and compliance audits.

Network Engineer

Associate Client Success Manager, Mid-Enterprise

Director, IT Infrastructure and Operations

Associate Client Support Specialist (Bilingual - English/Spanish)

Senior Manager, Security and IT Compliance

UPWARD | Yext Rotational Program

Client Success Manager, Mid-Enterprise

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Customer Support Associate

Transfix
Greater NYC Area
2 days ago
+14
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Carrier Success Associate

Transfix
Greater NYC Area
2 days ago
+14
Transfix, named one of Forbes' "Next Billion-Dollar Startups" in 2018, is the leading freight marketplace that's transforming the $800 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable

Junior Case Management Associate - Property &…

Policygenius
Greater NYC Area
2 days ago
+18
We’re looking for a Junior Case Manager to be on the front lines of our brand new Property & Casualty product vertical! Reporting into the Operations Manager of Case Management, this role will provide back-end support to our sales team and help us develop an exciting new chapter in our growth story. This is a unique opportunity to be a founding member on a rapidly growing team that is going from 0 to 100 real quick!

Client Experience Associate

Junior Customer Success Associate - Life Insurance

IT Specialist

Director of Operations

Case Management Associate - Life Insurance

Case Management Associate - Property & Casualty

Junior Case Management Associate - Life Insurance

IT Support Engineer

Customer Success Associate - Property & Casualty

Load 6 more jobs10 jobs at Policygenius

Manager of Customer Service

Newsela
Greater NYC Area
2 days ago
+42
As the Senior Manager of Customer Support Operations, you will lead the Customer Support team’s efforts in ensuring that technical support is provided to our customers. Your goal is to make sure that all efforts are geared towards maintaining a high rate of customer satisfaction and ensuring that all SLA requirements of support are met through the customer lifecycle. This means you’ll be developing efficient policies, procedures, and standards to enable the best customer support possible. You will lead, hire, and train the Customer Support team to provide excellent customer support for educators who are learning how to use the Newsela platform.

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