NYC Tech Jobs and Startup Jobs

158

Director of Customer Success

Narmi
Greater NYC Area
14 hours ago
+30
We are seeking a a leader to help manage Narmi's customer relationships. This person will have comfort in interacting with both C-suite stakeholders as well as operational stakeholders. You will bring a product-focused mindset to Customer Success and be obsessed with Narmi customers experiencing the highest level of success from our platform. You'll start by playing both a strategic and individual contributor role, and hire a team over time as Narmi continues to grow.

Director, Customer Experience Operations

The Farmer's Dog
Greater NYC Area
15 hours ago
+17
As the Director of CX Operations, you will scale and lead our customer experience team to achieve the highest levels of customer issue resolution through delightful, timely, and professional communications with customers. You will have accountability for leading the day-to-day operations of our Customer Experience team as it grows from ~80 individuals to 150+ associates in the next year. With your leadership, the Customer Experience team will continue to meet or exceed both team and individual goals in a highly productive and engaged environment. Ultimately, we want to become the most beloved pet care brand in the world, and this position will play a critical role in helping us get there.

Chief Operating Officer

Yieldmo
Greater NYC Area
16 hours ago
+33
As Chief Operating Officer, you will lead and manage the cross functional teams responsible for platform efficiency, tech-operations workflow and operational excellence. In this high-profile role, you will drive the reorganization of teams, processes, workflows that will deliver reliable, scalable output in an evolving ecosystem processing real-time, high volume transactions and data sets. The ideal profile is a veteran technologist with strong business acumen with a passion for analytical problems and process driven execution.

VP, Data Solutions & Customer Success

Yieldmo
Greater NYC Area
16 hours ago
+33
We’re looking for an analytics & operations rock star who can own driving our attention analytics product. As the VP of Data Solutions you own getting the most out of Yieldmo’s massive data set to bring the right products to market for publishers, brands and agencies. You will bring the voice of the customer and a deep knowledge of marketing analytics to bear in bringing the most relevant analytics product to market. the VP of data solutions is a strategic partner to our clients by listening to their needs, evangelizing for those needs inside the organization and delivering exceptional customer experiences to make and keep happy clients for all of Yieldmo’s offerings. As an internal champion of the Attention Analytics product, the VP of data solutions will orchestrate cross-functional efforts between marketing, sales, product and tech to deliver market leading products.

Director of Media Trading

The Trade Desk
Greater NYC Area
1 day ago
+22
We’re looking to build out our Trading team with individuals who get excited about developing and executing client onboarding plans that ensure their advertising campaign success. This entails training and mentoring customers on how to achieve their objectives through real-time bidding with our cutting-edge buying platform. We work closely with the Account Management teams to study campaign performance data, identify areas for improvement, and implement enhancements to drive business.

Lead Trading Strategy Director

Sr. Director, Commercial Operations - North America

GM, Commercial Operations

Lead GM, Client Strategy

Product Counsel

Load 2 more jobs6 jobs at The Trade Desk

Administrative Assistant

Peloton
Greater NYC Area
1 day ago
+27
As a Software Architect, you’ll work across multiple organizations and teams that oversee a variety of products and applications that Procore customers use to manage construction projects from inception to completion. To be successful in this role, you must be able to navigate Engineering, Product, and Business teams to build and drive your architectural vision. You’ll leverage your strong communication skills to share your vision, ideas, and instruction with other leaders and levels of individual contributors across the company.

Senior Associate, Internal Audit

Senior Manager, Internal Audit

Director of Business Operations

Strategic Sourcing Manager- Mechanical

Director, Sourcing

Senior Manager, ODM

Client Platform Engineer

Analyst, Finance Transformation

Director, Enterprise Operations

Service Design, Technical Support Analyst

Associate Counsel- Marketing and Media

Manager, Inventory Operations

Load 9 more jobs13 jobs at Peloton

Contracts Manager

Procore Technologies
Greater NYC Area
1 day ago
+23
As a Contracts Manager, you’ll draft, review, revise, and negotiate a wide variety of inbound and outbound commercial and technology contracts including vendor, independent contractor, marketing, events, licensing, confidentiality, and other agreements. You’ll assist in the creation and maintenance of contract-related processes, systems, and playbooks to improve transaction velocity, efficiency, and standardization while also identifying improvements to current workflows. Successful candidates are self-motivated, organized, and resourceful. If you’re an astute negotiator with impeccable judgment—we’d love to hear from you!

Senior Corporate Counsel

OwnBackup
Greater NYC Area
1 day ago
+24
As Senior Corporate Counsel, you will be the second lawyer at OwnBackup, the 25th fastest-growing company in the America’s. Reporting to the General Counsel, you will primarily be responsible for negotiating and drafting commercial contract in support of, our EMEA and American business, and for leading our global privacy program. You will also handle other day to day legal issues facing the company, in such areas as employment, litigation, intellectual property, and corporate law. You will help design and implement policies and processes to build and scale the legal and privacy functions of a fast- moving cloud startup.

Distressed Debt Legal Analyst

Reorg
Greater NYC Area
1 day ago
+39
Reorg is seeking a Distressed Debt Legal Analyst who has a comprehensive understanding of bankruptcy and/or corporate finance law and has experience focusing on large corporate restructurings in the United States. This is an ideal position for a junior, mid-level or senior associate who is seeking to transition to a new career in the distressed debt/restructuring space. This position would be located in New York City.

Client Growth Executive

Cedar
Greater NYC Area
1 day ago
As a Client Growth Executive, you will serve as the face of Cedar to our clients. Key areas of focus will be building strong relationships with executive stakeholders, driving value for your clients, and collaborating with internal stakeholders from different departments to execute on client strategies.

Customer Support Associate (Remote US-based)

Aircall
Remote
1 day ago
+39
Answer customer inquiries and requests through email, phone and chat support in a timely manner. Gather product feedback and customer insights in order to constantly improve the customer experience. Escalate concerns to relevant individuals across the Customer Support team and beyond. Properly manage and document all work performed as part of ticket queue management in Zendesk.

Agency Development Director

Integral Ad Science
Greater NYC Area
1 day ago
+47
As a thought leader to the industry, the Agency Development Director will work collaboratively with leadership to educate and evangelize IAS's capabilities. This is a unique opportunity to work in a fast-paced entrepreneurial environment backed by an established technology company with global brand recognition.

Content Moderation Manager

Skillshare
Remote
1 day ago
+37
As Skillshare’s Content Moderation Manager, you’ll work closely with our Platform Operations team to develop and manage our moderation operations across the platform. You’ll help shape the playbook for how we moderate content in classes and throughout the community, and manage the training, development, and day-to-day for a growing team of remote moderation agents. We’ll look to your operational mindset and natural coaching skills to ensure our

Director of Regulatory Affairs & Quality

Paige
Greater NYC Area
1 day ago
+29
We are seeking a passionate Director of Regulatory & Quality to join our team. You must have the knowledge and experience to understand the appropriate regulations, with the passion and capability to implement a QMS in a lean method suitable to an agile software development organization. As Director of Regulatory & Quality, you will be working closely with key stakeholders across the company, you will be responsible for driving and managing regulatory strategy and obtaining regulatory approvals across a range of products as well as maintaining and improving our quality management system. This position requires ensuring compliance with existing and upcoming regulations applicable in the US, Europe and South America. You will be responsible for working closely with leadership to align regulatory strategy with product strategy. This is an excellent opportunity as a hands-on, yet strategic, position in a dynamic and fast-growing company.

Technical Support Engineer

Braze
Greater NYC Area
2 days ago
+31
Your focus will be to own, prioritize, troubleshoot, and build a response plan for complex inbound customer support issues relating to our platform. As part of our elite support engineering group, you will act as an escalation point helping your teammates in Support and Success with difficult and complex customer issues. You will also have the opportunity to be innovative and forward-thinking with time to create useful tools and documentation that will help our team and our clients be more successful and self-sufficient. Love looking at code? Great! You’ll get a chance to dive into our code base to perform data pull requests and bug fixes. You’ll be the “tip of the spear” in making our customers wildly successful with our platform!

Customer Success Manager

Compliance Manager

Alloy
Greater NYC Area
2 days ago
+19
As a Compliance Manager, you will be responsible for working effectively with numerous cross-functional partners across the company (Legal, Finance, DevOps, Product groups, etc.) to engage on all aspects of control and process design, testing, implementation, monitoring, project management, documentation, and remediation activities as needed to ensure the highest compliance and regulatory standards.

Quality and Training Manager

Policygenius
Greater NYC Area
2 days ago
+37
Design, develop, implement and facilitate training and development programs to support the P&C Sales, Case Management, Success and Experience teams across offices. Expand on existing programs for new hires, including operations-specific training on systems, policies and procedures, methodologies and customer service. Design and roll out a new learning approach for our P&C Ops organization utilizing our learning management system. Prepare and conduct assessments of our frontline operations teams to measure training effectiveness, retention, and performance . Track training participant results, satisfaction, and performance; identify opportunities for improvement in collaboration with leadership. Partner with and develop training "champions" to assist with best practices information collaboration and sharing. Assist teams with proper goal-setting strategies for career and personal development.

Manager, Strategy & Operations

Director of Strategy & Business Operations

Engagement Manager

Flatiron Health
Greater NYC Area
2 days ago
+37
As the Professional Services Manager/Director, you will be responsible for building and leading an implementation and ongoing customer success team for Flatiron’s new provider-facing business operations offering. This position requires outstanding problem-solving, analytical and communication skills; experience leading complex operations spanning multiple teams and stakeholders; and significant experience leading teams.

IT Support Engineer

Senior Manager, Strategic Operations

Cloud Systems Engineer, Windows

Clinical Product Support Specialist, Associate (PharmD, RN, NP, PA - Remote or NYC)

Manager, Strategic Operations

Asset Manager, IT Ops

Product Manager, Spotlight Non-Regulatory (Various Levels)

Privacy Counsel

NetSuite Developer

Head of Regulatory Affairs

Network Operations Associate/Manager

Manager, Corporate Applications

Product Manager, Spotlight Regulatory (Various Levels)

Operations Associate (Revenue Cycle)

Associate Clinical Director (NP or PA)

Load 10 more jobs16 jobs at Flatiron Health

Network Engineer

IEX
Greater NYC Area
2 days ago
IEX is currently looking to hire a Network Engineer to join our growing technology team. This is a hybrid role, where you will be responsible for the design, implementation, and operation of networks including high performance low latency trading platforms.

Systems Engineer - Core Services

Grubhub
Greater NYC Area
2 days ago
+37
We have a fast-paced environment and that is what our teams thrive on. Grubhub believes in empowering people and offering opportunities for development, as well as professional growth.  We value strong, positive relationships in all areas: with each other, our customers and our greater community.  Want to be a part of a team of diverse collaborators in an authentically fun culture?  If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!

Cloud Applications Administrator

IT Service Desk, Team Lead

Systems & Infrastructure Engineer II

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