NYC Tech Jobs and Startup Jobs

7

Customer Success Advocate (Temp)

Resident
Greater NYC Area
1 week ago
+38
Help solve escalated issues through phone, email, or chat (multi channel use- phone/email or chat/email). Troubleshoot, investigate, and create detailed notes in our admin system. Provide follow up calls to customers to troubleshoot issues as necessary. Actively collect insights from customers and focus on closing the communication loop by providing product feedback. Provide timely updates regarding new trends in support issues. Develop and document best practices to enhance troubleshooting processes. Drive business growth and revenue by assisting with any sales inquiries or opportunities to cross sell/upsell. Have a strong focus on retention by creating opportunities and options for customers interested in cancelling/returning orders. Be a Subject Matter Expert/Brand Ambassador for all our products. Continue to build on an already strong CS team culture.

NYC Delivery Associate

Feather
Greater NYC Area
1 week ago
+33
Act as an assistant to the Delivery Lead while providing a best-in-class experience to customers by working within brand guidelines, and contributing to the development of best practices. Be a proud brand ambassador with the unique responsibility of entering our customers’ homes and interacting with them in person . Complete a pre-assigned route of deliveries and/or pickups in a given day, including delivery via walk-up or service elevator, onsite assembly, and trash removal. Assist in loading the delivery vehicle each day with furniture for delivery to customers.

General Counsel

Candid™
Greater NYC Area
2 weeks ago
+29
We are looking for a General Counsel to provide hands-on support to all levels of the executive staff and manage the operations of the legal department. Counsel is an integral part of structuring how new business relationships will be made while maintaining legal compliance. You will have the opportunity to research and lead legal issues that are key to the growth of our business as well as develop solutions. Additionally, you will work cross-functionally with finance, operations and compliance to drive implementation. This role involves both strategic leadership as well as work in the trenches to get things done. You’ll report to the CEO.

Inventory Planner

Public Goods
Greater NYC Area
2 weeks ago
+10
Public Goods' mission is to make premium-quality, healthy products affordable to everyone.   We've been growing fast, and we are looking for someone to take change of our quickly increasing inventory flow. You'll be managing an inventory of hundreds of SKUs across personal care, household, and food, shipping out to customers all over the world.   You will:   Manage inventory levels and turn targets on hundreds of SKUs, across dozens of

Head of IT

KeyMe
Greater NYC Area
3 weeks ago
Lead large IT projects, including the design and deployment of new IT systems and services. Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure. Help define IT infrastructure strategy, architecture, and processes. Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs. Assess vendors and develop test strategies for new hardware and software. Troubleshoot hardware and software issues related to internal IT. Lead security audits of access to core systems and physical security reviews. Asset management. Office networking. Desktop support.

Purchasing Manager

Public Goods
Greater NYC Area
1 month ago
+10
Monitor replenishment requests from inventory planner. Create POs to fulfill the replenishment requests. Follow POs closely to ensure on-time production. 3-way matching. Price and payment terms negotiation. Vendor performance analysis.

Property Manager

Venn
6 months ago
+31
Ensure proper maintenance and security for all properties. Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed. Respond to emergencies 24/7 and coordinate resolution. Be the main point of contact for residents, providing excellent customer service by responding to resident service requests in a timely manner and resolving complaints. Develop building maintenance schedules, and obtain proposals for testing and code compliance as required by NYC city agencies. Coordinate move-ins, site visits by vendors, and obtain insurance documents prior to work being scheduled. Work with accounting department to establish projected budgets, overhead costs, collect rent, and apply additional fees and fines as needed. Work with Staff to inspect vacant units and complete repairs.

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