NYC Tech Jobs and Startup Jobs

28

Customer Success Manager US

Centrical
Greater NYC Area
1 day ago
+17
At Centrical, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. 

Event Manager

Simon Data
Greater NYC Area
1 day ago
+37
Simon Data is looking for an Event Manager to lead all of our industry and proprietary events. You will collaborate with our internal teams on event production and client experience to elevate the Simon brand. This includes securing venues, handling budgets, promoting events through appropriate channels, serving as an industry expert by highlighting and securing our presence at meaningful conference/trade shows throughout the year, managing vendors, providing on-site coordination and problem solving any issues along the way!

Compliance Manager

LeafLink
Greater NYC Area
2 days ago
+21
LeafLink is seeking a Head of Compliance to join our fast-growing team, reporting directly to the VP of Finance. In this role, you will be responsible for the development, implementation, and ongoing management of LeafLink Inc.’s comprehensive compliance program which includes managing enterprise and security risk. LeafLink Inc. serves an industry with several legal and regulatory compliance obligations. This role will require you to research relevant external guidelines and build a comprehensive risk management program dedicated to ensuring proactive compliance with LeafLink’s various business activities, including client onboarding, Know-Your-Customer policies for marketplace participants and enhanced diligence for clients of the LeafLink Financial program. You will collaborate with management across each functional line of service at LeafLink Inc. to develop a industry defining compliance program that leverages LeafLink’s unique market position in order to enable rapid compliant growth in a highly regulated space. You need to be a hands on independent, thoughtful problem-solver with excellent written and verbal communication skills and who is comfortable operating in a fast pace environment, managing multiple internal and external stakeholders with demanding deadlines.

Corporate Counsel

Healthify
Greater NYC Area
3 days ago
+42
We’re looking for a Corporate Counsel to lead our legal, risk, and regulatory management functions. You should apply if you’re eager to balance the needs of a rapidly growing startup with those of the healthcare industry. We're excited about meeting candidates of all backgrounds who are passionate about our mission to build a world where no one’s health is hindered by their need.

Logistics Manager

LeafLink
Greater NYC Area
3 days ago
+21
LeafLink is seeking an experienced operations manager to join a brand new line of business at LeafLink. In this role, you will spearhead the operations of new LeafLink offerings that set the supply chain standards for the cannabis industry’s. As the operations manager, you will ensure the successful management and execution of the day-to-day operations to create an amazing delivery experience for our brands and retailers. This role will require you to constantly assess operational metrics to identify process improvements, cost savings initiatives and customer pain points. The breadth of this role requires that you have the desire to understand the high level strategy and ability to execute on the low-level details. Likewise, you will need the ability to communicate across a wide stakeholder group that spans from our executive team to our product partners. This role, and industry, necessitates a self-starter who enjoys a very fast pace, and can juggle many tasks and deadlines. 

VP of Customer Success

Reonomy
Greater NYC Area
3 days ago
+42
Develop, coach and scale a team of client success partners and managers to ensure that all customers are addressed with best-in-class support. Optimize team performance utilizing key metrics and coaching methods. Develop a customer success career path that builds on the skills of senior team members in a way that engages them and increases retention . Design best practices and procedures that support a top notch customer experience for our clients, including onboarding experience and capturing product feedback. Identify improvements of current processes and tooling to promote team efficiency. Drive revenue growth by identifying upsell opportunities and reducing churn.

Director, Enterprise Adoption Services

Collibra
Greater NYC Area
4 days ago
+39
Partner closely with the Senior Leadership Team to successfully achieve sales objectives. Design and implement long-term strategy for the function including establishing clear processes, best practices and performance standards as well as go-to market offerings for Advisory Services. Develop talented individuals who can act as strategic advisors and reframe the client’s complex business questions into simple tasks they can easily solve through Collibra’s solutions.

Associate General Counsel

Business Operations and Strategy Manager

Reonomy
Greater NYC Area
4 days ago
+42
Reonomy is growing quickly and is looking for an awesome Business Operations Manager. As we built out our Operations team, we're looking for you to focus on the important, not just the urgent. As the first hire on the Business Operations team reporting to the VP of Operations, you will take on mission critical projects, help drive critical business decisions, and own high impact projects supporting all parts of our business. To succeed in this role, you should be personable, highly motivated, love working with others, a problem solver and exceptionally good at managing multiple projects! We value growth, ownership and curiosity, if you embody these qualities, then it's time for you to join our Biz Ops team!

Associate Director, Customer Experience

DoubleVerify
Greater NYC Area
1 week ago
+31
As Associate Director, Customer Experience you will own the end-to-end vision, user experience and workflow for DV’s Pinnacle platform. This platform is used daily by hundreds of buy and sell side clients and internally by various teams to support customer needs including self-service activation tools and analytics. You are passionate about building products that customers love and have a proven track record of feature delivery in a product management capacity. You have a deep affinity for workflow efficacy and take pride in your skills to successfully translate complex concepts and dependencies to a visual interface that supports a wide array of end users. You also have experience leading strategic discussions and driving requirements with UI/UX teams, and can comfortably assess and discuss the impact of design choices on technical architecture and vice-versa.

Director, Growth

Narrativ
Greater NYC Area
1 week ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy.

Director, Client Success

Narrativ
Greater NYC Area
1 week ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for omni-channel retailers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. 

Director, Information Security

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Greater NYC Area
1 week ago
+54
We’re looking for a Director of Information Security to cultivate a culture of shared cyber risk ownership, ensuring the confidentiality, integrity, and availability of all corporate assets. The ideal candidate will bring expertise in all things security to our team. This is a strategic role that will be responsible for our information security policies and practices, governance and reporting, training and awareness, vulnerability and risk assessment and remediation, and business continuity.

Manager, Supplier Strategy and Operations

Bizly
Greater NYC Area
1 week ago
+20
Hospitality supplier content: you will own our hospitality supplier database and content. This means you will own our relationships with content API providers, and you will have direct oversight on the maintenance of our database, working with our product team (on voice and tone), engineers (on API updates), content contractors (on expansion) and/or identifying new resources as required to oversee the growth of our directory. You will build intelligent systems to rapidly scale and quality control our venue directory. Hospitality supplier relationships and partnerships: as a “no commission” platform in the events world, we are looking to extend our industry presence rapidly. You will be responsible for sales and partnership outreach across hotels, restaurants, activities, and unique venues. You will work with our product and engineering team to develop products that make it easy for these venue groups to manage their own content and get business from Bizly. International growth: You will be responsible for strategizing and executing the growth of our hospitality directory in Europe and Asia. Here you will work with our sales and operations team, and you will be involved in leading an effort to internationalize our directory.

Enterprise Customer Success Manager

Sisense
Greater NYC Area
1 week ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats. Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management and account planning sessions. Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units. Conduct regular briefings on account status to senior management and other internal stakeholders.

Corporate Counsel

Urbint
Greater NYC Area
2 weeks ago
+44
In this role, you’ll be responsible for all legal matters, ranging from general corporate and employment to software licensing agreements. You'll do everything from reviewing customer and vendor agreements to providing strategic and legal advice on complex business transactions. You’ll work with a variety of stakeholders, including the executive leadership, sales, finance, product and people teams.

Paralegal

DailyPay, Inc.
Greater NYC Area
2 weeks ago
+40
DailyPay is looking for an organized, collaborative, and detail-oriented contracts paralegal with experience with MSAs, NDAs, and strong legal research and writing skills. You will report directly to the Head of Legal & Compliance and work closely with sales, our CFO, and all other internal departments. 

Contracts Attorney

Crossix
Greater NYC Area
3 weeks ago
+29
Reporting to the Business Operations Director, the Business Operations Supervisor is responsible for supporting all components of the contracting and legal process and ensuring the Business Operations function operates at peak efficiency. They will join a rapidly growing organization and be challenged to understand and operate in a complex and evolving environment, where their skills are required to enable and sustain business growth.

COO

CB Insights
Greater NYC Area
3 weeks ago
+40
Planning & forecasting - Managing the planning process and delivering upon aggressive targets at the organizational and group/function level. Capital allocation - Rigorous (yet uncomplicated) and analytical prioritization and allocation of financial and human capital to ensure investments are being made in the right places. Scaling operational capacity - Increasing operational capacity efficiently and quickly (via opening of new offices, hiring remote talent and/or through the use of 3rd parties) . Building systems - Leading efforts to educate and build a systems-driven culture that focuses us on what will produce results rather than exclusively the results. Performance management - Creating a performance-driven culture that attracts, retains and rewards phenomenal people. M&A integration - Integrating and realizing the value of acquired companies or technologies.

VP, Information Security

Braze
Greater NYC Area
3 weeks ago
+31
Manage a growing team of information security managers, policy managers and security engineers. Lead the development of security monitoring and anomaly detection systems. Develop security policies, controls and incident response planning. Partner with Braze’s legal team to ensure continued compliance with laws and applicable regulations. Define cybersecurity objectives and key results for the measurement of Braze’s security program. Schedule and oversee periodic internal and external security audits. Manage security incident response and IT forensics. Advise senior management on organizational cybersecurity posture, industry trends and proactive measures for continuous improvement.

Legal Counsel

Quartet Health
Greater NYC Area
3 weeks ago
+47
We are looking for a talented person to join our close-knit legal team in our New York headquarters as the second attorney, reporting to the General Counsel. You will provide counseling and legal support in a wide range of legal areas, including employment law and regulatory compliance. You will work directly with a variety of departments across the company, particularly operations, product and marketing, serving as counsel on strategic projects, providing day-to-day advice, and resolving issues that arise across the business.

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