NYC Tech Jobs and Startup Jobs

19

Senior Carrier Manager

Transfix
Greater NYC Area
14 hours ago
+26
As a Senior Carrier Manager, you play a key role in helping Transfix achieve its ambitious goals by serving as the liaison between our carriers and the rest of the business. If you’re excited about transforming an industry, being part of an innovative culture, and making a positive impact on the environment, send us your resume.

Carrier Success Associate

Transfix
Greater NYC Area
14 hours ago
+26
Train and walk carrier through carrier Standard Operating Procedure. Monitor and document carrier performance. Train drivers and dispatchers on app utilization. Update status throughout the life of a shipment. Escalate issues that arise with carriers and/or shipments to Carrier Success Escalations, Carrier Management Team Leads and Account Managers. Ensure that we provide an overall positive experience with carriers. Maintain constant communication with carrier throughout the life cycle of the shipment. Work cross functionally with other carrier support representatives to ensure customer satisfaction is maintained throughout all regions.

Customer Experience Associate

Transfix
Greater NYC Area
14 hours ago
+26
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Director, Customer Success

Paxos
Greater NYC Area
1 day ago
+31
In order to help us support and scale our existing and future products, we are looking for a Director, Customer Success to join us and lead this initiative. The Director of Customer Success will define the way we think about Customer Success, establish scalable, global Customer Success operations and ensure Paxos will continue to lead the industry in this area. They will be obsessive about the customer experience and help reinforce our customer-first mindset and culture.

Head of Business Operations

Quartet Health
Greater NYC Area
1 day ago
+32
The Head of Markets will lead our team of General Managers in charge of on-the-ground operations across all Quartet Health markets in the U.S. This team of line leaders is responsible for building strong local presence in each of our markets, partnering with leading Health Systems, physician practices, and other channels to start patients on their journey to get the mental health care they need. 

Manager, Gratitude Volunteer Operations (NYC)

DonorsChoose
Greater NYC Area
3 days ago
+44
Oversee our NYC-based Gratitude volunteer program, and ensure that our program is appropriately staffed to review incoming student thank-yous within our turnaround time goals.  Manage a team of 4 part-time colleagues. Provide guidance, coaching, and support to ensure that the team is growing professionally, meeting their goals, and having fun while doing so.  Lead the charge on devising effective volunteer recruitment, engagement, and retention tactics to scale community output.  Cultivate a fun, friendly, and productive volunteer environment that keeps volunteers excited, inspired, and motivated to support our mission.  Monitor data and community trends in order to propose and advocate for process improvements, workforce recommendations, or other strategies to improve the volunteer and staff experience.  Ensure that program logistics (including budget oversight, supply ordering, and inventory) run seamlessly.  Develop and execute a calendar of engaging and informative volunteer-facing touchpoints, including: emails, website/social content, and events.

Vice President, Customer Success

Quartet Health
Greater NYC Area
3 days ago
+32
The Customer Success team is responsible for Client and Provider relationships across our customer base and across markets. Our team partners closely with our Health Plan and Health System clients to mutually define goals and objectives of the program and ensure we deliver on those expectations, expanding our footprint and growing revenue over time. We also work within each market to recruit, onboard, and continually engage PCPs and BHPs, in support of our overall program and customer-driven objectives. 

Strategic Operations Analyst/Associate

Paxos
Greater NYC Area
4 days ago
+31
We are looking for a Strategic Operations Associate to join our rapidly growing FinTech company. The Strategic Operations Associate help support firm-wide business operations and strategic infrastructure development and support for Paxos globally. The role will be a unique blend of both developing and delivering best in class business operations including asset settlement, reconciliation, analytical reporting and customer interaction. In addition, this person will have a hand in several special projects and strategic initiatives across the various products and stakeholders within Paxos, including crypto assets, securities and precious metals.

Information Technology Support Manager - Winklevos…

Gemini
Greater NYC Area
1 week ago
+29
Winklevoss Capital Management is looking to hire our first dedicated in-house IT Support Manager. In this role you'll be responsible for the support, growth, and direction of all technology within WCM. Our small office is growing fast, and we need a hand-on, experienced technology manager to both directly support all our employees, and shape our technology future. 

Senior IT Engineer / IT Manager

Imagen Technologies
Greater NYC Area
1 week ago
+23
We’re looking for a Senior IT Engineer who is capable of taking responsibility for managing the technical infrastructure supporting end user devices, physical and virtual networking, and desktop and cloud software at Imagen. We put patients first, and a large component of this role is ensuring that Imagen's systems are secured to our high standards and exceed compliance requirements so that we can safely and securely deliver high-quality patient results. This is a hands-on technical role that will afford opportunities for growth as a manager in the coming 12-18 months.

Finance and Operations Manager

Imagen Technologies
Greater NYC Area
2 weeks ago
+23
Assessing, contracting with, onboarding and managing vendors ranging from lawyers and investment managers to landlords and cleaning staff, often without supervision.. Working with internal business leaders and subject matter experts (including in AI scientists, engineers, and radiologists) to accomplish their various business and legal goals. Designing the tools and processes to support the disparate needs of the company, from budgeting to HIPAA compliance.

Customer Support Specialist

Alice
2 weeks ago
+18
Alice is looking to hire a Customer Support Specialist who loves helping people solve support issues and who shares the same passion we do for putting more money in the hands of working people, without complicated forms or headaches. We believe in doing whatever it takes to make our customers successful with pretax benefits and the Customer Support team drives that success every day. When you are in place, Alice customer support and payroll run as a well-oiled machine due to your efforts, focus, and attention.

General Manager, Northeast

Flexport
Greater NYC Area
2 weeks ago
+43
You will develop and implement a regional business plan which includes key deliverables, dates, competitive strategies, product positioning/messaging, and ultimately full P&L responsibility to achieve the company's growth objectives and a leading market position in the Northeast. This position will report directly to the GM, North America and provide monthly and quarterly revenue and operations guidance and visibility up to the CEO with the responsibilities below. 

Partnership Development Manager

Healthify
Greater NYC Area
2 weeks ago
+40
We are looking for a Network Manager to help in the development of our Network Strategy and Development Services team. You should apply if you have a deep knowledge of health services and social services network development and contract management, excel at creating process, and can navigate complex relationships with the best-of-them. The ideal candidate for is excited to create and eventually manage this important team. We're eager to meet candidates of all backgrounds who are excited to support our team to create success for our customers and our users.

Manager of Clinical Operations

Imagen Technologies
Greater NYC Area
3 weeks ago
+23
Our Medical Team is at the nexus of our organization, responsible for soliciting clinical expertise from our world-class team of physicians and working directly with our Product Team and AI Team to integrate that expertise into the tools and algorithms that predict everything from bone fractures to tumors. Our work revolutionizes medicine by working to eliminate diagnostic error. We are looking for a manager to help build and lead this team of world class physicians. This person would oversee one or more physician teams and production lines, managing supply and demand signals, quality, and the approaches to the actual work itself.

Lead Systems Engineer (DevOps/SRE)

Imagen Technologies
Greater NYC Area
3 weeks ago
+23
We’re looking for a Lead Systems Engineer who will be capable of taking responsibility for managing the technical infrastructure supporting product development and operations. We have a growing footprint of hardware, software, and services that need to be bootstrapped, configured, automated, and monitored to support our petabyte-scale storage and processing needs. We are an early-stage company headed toward growth and have all of the challenges and adventures you would expect comes with this stage. This is a hands-on technical role that will afford opportunities for growth on an IC or Manager track in the coming 12-18 months.

Property Manager

Venn
3 weeks ago
+31
Ensure proper maintenance and security for all properties. Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed. Respond to emergencies 24/7 and coordinate resolution. Be the main point of contact for residents, providing excellent customer service by responding to resident service requests in a timely manner and resolving complaints. Develop building maintenance schedules, and obtain proposals for testing and code compliance as required by NYC city agencies. Coordinate move-ins, site visits by vendors, and obtain insurance documents prior to work being scheduled. Work with accounting department to establish projected budgets, overhead costs, collect rent, and apply additional fees and fines as needed. Work with Staff to inspect vacant units and complete repairs.

Client Success Manager

Summer
Greater NYC Area
2 months ago
+18
As a founding member of Summer’s Borrower Success team, you’ll work directly with student loan borrowers to help them navigate federal forgiveness and repayment programs. With training and hands-on experience, you’ll become an expert in the student loan landscape and will be the first point of contact for our users. You’ll also be integral to developing internal systems and processes to scale a growing team and help thousands of borrowers who are new to Summer.

LA Operations Manager

Ohi
Other
3 months ago
As a City Manager for Ohi you will have the opportunity to lead and develop people and oversee all Ohi’s micro-DC’s in Los Angeles.  Your main focuses will be recruiting, hiring and retaining 1099 temp works and full-time employees as well as overseeing the day to day operations of all micro DC’s in your city.  You will be in charge of maintaining the highest levels of safety, quality, attendance performance, service and ability to scale locations quickly. This role will require flexible hours and the ability to work out of multiple locations within Los Angeles.

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